Dr. Olivieri is hands down the nicest, most knowledgeable, doctor I've ever been to…read more I usually wait about 30-40min to see him, but it is well worth it.

This is the worst medical office I've ever been too and I work in the health industry. The entire…read moreoffice is lazy and doesn't care about the patients. My first appointment there was absolutely terrible. I showed up 30 mins early to fill out paper work and to hopefully speed things up but no. I waited for an hour and a half in the waiting room while every single other person that walked in after me went in the office, got treated and left, while I'm sitting in the waiting room and haven't even gotten vitals yet. Then after waiting this long it's now ther lunch time. They actually took a break to eat lunch while I've been here for over an hour waiting. I will never return to this office and I recxomne no one ever goes there.

One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!

Got an Xray done, staff was really friendly and very helpful! In and out in like 20 minutes, super…read morequick and great experience! Very good quality facility!

I can't say enough about this place! They are always so accommodating, it's a lot cheaper than…read moredoing it through the Hospitals. Everyone is always so nice. it's a clean

Thanksgiving night, I lose my balance (give me a break, my center of gravity is a little off these…read moredays!), topple, and essentially jam the hell out of the thumb on my right hand. Ow. Ow, ow, ow, ow, OW. My husband, a firefighter/paramedic, took one look at my thumb and noticed my obvious lack of range of motion, and decreed an x-ray was in my future. Sigh. An x-ray. At, like, 8 PM on Thanksgiving? An ER visit. Really? I wasn't feeling it. Like, at all. The pain was pretty intense (and trust me, my tolerance is higher than most) so I packed up and headed to Ingalls despite my reservation about urgent aid-like places. From the moment I arrived until the moment I left, the visit was smooth sailing. Color me impressed. Registration was a breeze (even though I'm right handed and my writing was, well, a little sloppy, to say the least). The nurses were great, the x-ray tech was fabulous (she double gowned me--something I greatly appreciated as I was 28 weeks pregnant at the time), the ER doc was gentle and proficient and explained everything very, very thoroughly. While the x-ray was clean (YAY for no broken bones!), the odds of a torn ligament were very, very high. The nurses braced me up and the doctor sent me off with a referral for an ortho in the area for an MRI if I wasn't entirely pain-free in a reasonable amount of time. Start to finish as far as time spent at said urgent aid facility? Roughly one hour. ONE HOUR, people. I was anticipating three times as long. Coupled with the amazing staff, quality of care received, cleanliness, etc.? I am a fan indeed. Ingalls Urgent Aid Family Care Center, you are full of win, my friend.

The sleep study worker was unprofessional rude and pushy…read more I was asking questions about the study she was saying that I was actually a lot of questions she said, I was irritated and agitated, but on the other hand it was her that was irritating and aggravated. I don't understand why she blatantly dismiss me and told me to leave. She is rude unprofessional and seem like she tired and acting like she didn't want me there.

I had an incredible experience at tinley park simon imaging. I went to another supposed open MRI,…read more I walked out. It was not open. At Tinley park Simon, they are wonderful!! The technician was so kind and patient. I have to have another MRI on another area, I am definitely going back to this facility.

I recently invested **$1,899.00** in the **Longevity Whole Body MRI** at Simonmed, and my…read moreexperience has been nothing short of disappointing. My appointment on **July 9, 2026**, was marred from the start by the lack of clear signage at the Tinley Park location, leading to a frustrating drive around the building. Upon entering, I was struck by how small and outdated the waiting area felt, which did little to inspire confidence. The MRI dressing rooms were alarmingly cramped, resembling closets more than private spaces, with flimsy curtains offering minimal privacy. The MRI room itself was dated and appeared poorly maintained, lacking any effort to create a welcoming environment-it honestly looked dirty. The MRI machine showed significant wear and tear, raising doubts about the quality of the imaging. While the technician and front desk staff were courteous, that was the only positive aspect of my visit. When my consultation on **July 16** arrived, I was shocked to find that Simonmed had scheduled it in a different time zone. Their promise to call me back for a reschedule has gone unfulfilled for over three weeks, leaving me in the dark. It's disheartening to think that had I not requested a refund, they would have continued to operate without concern for their contractual obligations. My request for a refund was denied by **Cynthia M.**, who refused to communicate with me directly and instead passed the message through chat. I no longer want my images or report from a facility that has proven itself untrustworthy. Moreover, I have serious concerns about the accuracy of their scans. Areas of my brain and pelvis that I know have issues from a recent MRI at a local hospital were apparently overlooked. This raises significant doubts about their claims of "state-of-the-art" imaging and qualified radiologists. I have filed consumer complaints and initiated a chargeback with my bank. Simonmed takes your money and then effectively ghosts you, all while understanding that they have not provided results for nearly a month. Instead of taking accountability, they complicate matters for patients seeking refunds. **This place is a scam. I urge anyone considering their services to look elsewhere.**

It was mammogram time again. I originally scheduled the appointment for July 16 at 12:30 p.m., but…read morea terrible storm hit the area during the wee hours of the morning causing a power outage. I had no power and everything at home was a bit chaotic. I hate canceling appointments on the day of service because it just seems rude to me. However, I had no other choice in this situation. I called and spoke to an appointment desk representative who was kind, sympathetic, and understanding. The storm impacted so many people, and she was understanding. Rescheduling was hassle free. My new appointment date and time was set for today at 11 a.m. Well, I put the wrong time in my phone calendar thinking the new appointment was 12:30 p.m. (like my previous appointment). I showed up at noon! I was so embarrassed and felt badly. Tio, the representative, was so kind and understanding. I apologized profusely. He told me that they would fit me in. I told him I'm willing to wait as it's totally my fault for mixing up the appointment time. The waiting room is gorgeous and relaxing. I waited for less than 5 minutes! The technician, Tracyna (I hope I spelled her name correctly), greeted me with a warm smile and escorted me to the changing room. She was so kind, professional, patient, and understanding. I apologized to her, too. Tracyna was so gracious and welcoming! We chatted for a couple of minutes while she explained the procedures and answered questions. She has a wonderful sense of humor and sweet disposition. The procedure took about 20 minutes. I hugged Tracyna and thanked her for being a wonderful human being. I like her so much that when I'm in the building again, I'm going to stop by to say hello. Now, you know my story. I highly recommend Prime Medical Imaging. If you go, please say hello to Tio and Tracyne for me!

I have had x-rays, CT scans, and MRIs here, and they are always professional. The one concern I…read morehave is that the results seem to "not get to" the ordering doctor. I am not sure how they can remedy this but they certainly need to. My last exam, I had a sticky note on the order with the doctor's name and fax number; however, the doctor never received it, though they said thy faxed it. I had the foresight to call the day before my appointment, to ensure the office had the results. They did not, and I had to have it re-sent to the office. The staff is kind, caring, and thorough, but there seems to be something not quite right about ensuring the results get where they need to. I would recommend a "follow-up" protocol be put into place.

Everything, from the customer service to the individual service. I went in for a PShot so of course…read moreI was nervous however It was a total experience and the results is what will ensure that I will be returning again

Facility is clean and the staff is friendly. Received weight loss shots from Phylia. She was very…read moreinformative and even sends follow up messages to check my well-being. I would recommend trying this spa. They also offer Botox and many IV infusions to delivery bioavailable vitamins and minerals.

Just had blood drawn so not sure how long for results, but they were nice and clean…read more Would definitely return for any other needed tests. Thank you

The office experience was ok, but still havn't received cholesterol LDL results after 10 days!!!…read more Usually I get them next day after blood drawing. I had to cancel my doctor's appointment which I waited 6 months! I call the customer service, and got the answer that they store specimens 24 days!!! What does that means??? Can I trust my test results after 24 days of blood drawing?? Looks like I got to find another lab in the area.

Debbie Holub has very poor customer service skills. I was contacted, less than 24 hours before a…read morescheduled MRI; to tell me that they cannot perform the test. She told me that the doctor wrote the wrong order and that I would need to make another appointment in more than two weeks, at a different location. At present, I'm unsure if what she said was true. For purposes of this review, it's a moot issue. The problem is Debbie Holub's lack of empathy, her unprofessional decorum & her rudeness. She talked over me on every turn & seemed apathetic at best.

If i could give this place a 0 star review, I would! Terrible patient care and staff is very rude!…read moreOne technician in particular (don't remember her name) was super nasty and kept making remarks while doing my electrocardiogram. Pretty sure the results won't come out correct because I was so stressed throughout the entire exam. Avoid this place!!