Bought 6 carafes from them - all working great. Service though is a bit slow, place always feels…read moreempty, it would be nice if they had a display room.

This is a warehouse location for food industry supplies. I just dropped in once to see if I could…read moreorder a bunch of baking supplies. They were super friendly and the prices were quite cheap. Depends what you need but if you just want to find restaurant quality baking pans this is the place to go.

I went to three stores trying to find a cover for my shower curtain rod and they had it here. I…read moreneed to start at Hewer Hardware next time - they seem to have everything and great customer service too. price seemed to be less than I saw online at bigger stores.

My elderly mother phoned the store regarding a specific type of small heater. She was assured that…read morethere were many heaters in stock that would suit her needs. My mother has been trusting in Hewer Home Hardware for many years. Upon arriving at the store we spoke to 3 different employees about heaters, their knowledge was politely negligible. It was up to us to read all of the boxes and try to figure it out for ourselves, the conclusion was that there was nothing appropriate in stock. It is annoying enough to be misled, but when you are elderly, with mobility issues, and have trusted a business for 30+ years it is extremely dissapointing.

Amazing quality customer service from Scott at Dunbar Lumbar Supply on Arbutus…read more Quality service and products at Dunbar Lumbar Supply. My Mom needed something for her wheelchair and now it is good as new. Thank you Scott and Dunbar Lumbar Supply, we will recomend you for future shopping.

My husband and I received the most attentive and friendly service from Shaf and Zane during our…read morerecent visit. We didn't realize the painting department was closed on the weekend but they took the time to walk us through everything that we needed, making excellent recommendations. It was a joy to be on the receiving end of such personable and knowledgable service! Thank you!

Great lumbar and hardware shop. Tried 5 places for a galvanized gate handle with no luck. Should…read morehave started here. They had a half dozen to choose from. Great service and happy o provide info over the phone as they do not have stock listed on website.

I went by to ask for a quote for some lumber I required and I was shocked by the customer service…read moreor COMPLETE lack of. First Because I like dives and work area cafes I stopped by the cafe upstairs and it was good. Then I walk in as a nice young lady in the front desk says hello, I walk up to the counter and that's where it went all wrong. The first guy was giving me major attitude because I'm not sure about the project I'm carrying out and I asked a lot of questions. Then the phone rang and as he stuck his finger right in my face he asked the guy beside him to "take care of me". That guy was even worse. Bottom line if you're just a home owner carrying out a project or just not sure what you're doing DON'T WASTE YOUR TIME HERE!

Greate Service Fair prices and most things are in stock…read moreKnowledgeable staff. Generous 30 day return policy on most stuff.

One of several parts distributors in the Vancouver area…read more Parking is plentiful in the lot in front. The building seems to be relatively new. They have a lot of the more "professional grade" stuff for when Home Depot doesn't cut it. These guys are also the exclusive suppliers for certain brands, so in may cases one will end up here. Staff were friendly and super helpful. They were able to locate the part I was looking for, and had it ready for pickup when I showed up. No complaints. I'd definitely come back in the future.

We've been here a couple of times for relatively small purchases and the Customer Service is Great!…read moreThis last time they really went above and beyond for us. We needed some small trim pieces to repair a couple of areas in our home. I wish I knew the name of the man that helped us. He listened to our needs, helped us find the right boards and cut them perfectly. When you get this kind of excellent service, you definitely want to tell others and come back often.

What a mess! The outside warehouse is disorganized and has piles of garbage EVERYWHERE…read more We were the first in line, no other customers but no staff to be seen at the entry point, where you're expected to wait in your vehicle. I finally had to go inside and have them reach the staff on walkie talkie. We went to the Home Depot nearby, and while we were parking our truck, a customer asked where we bought the 1" sheets of plywood. When we responded Dick', they said "we won't shop there". When was the district manager's last visit? This place is in trouble.

You've probably been referred to this place through your contractor, so use their account's…read morediscount as much as possible, cuz these tiles are not CHEAP!!! Their excellent quality but NOT cheap!! Full offering of tiles for your place. I've used them for two major renovations now. The quality of their tile is great! Also, check out their little clearance nook to see if there is anything you might like too! Paul in the showroom is really easy to talk to and his service is excellent! I totally recommend him! They open late and close early on Saturdays! So take note of the hours!!

The staff here act like they don't care. And some don't. The tiles are so so but if you're looking…read morefor service and professional try another place - the Tile Warehouse on Canada Way is much more friendly and engaging. Parking is out front.

They had 3 of the 4 items we were looking for, the owner was very helpful, and they packed a lot in…read morea small space.

Love this place, not sure why so many reviews are complaining about the employees as I've never had…read morea bad experience over several visits the past 4 years of living in the area. They even give my dog a treat when we walk by! It's a small shop, and cramped inside, but that is central to its charm in my opinion, they're not trying to be anything they're not, and I've always received great information in response to the myriad questions I usually have when the time calls for a trip to the hardware store. Solid folks, handy hardware shop.