I've been going here about 2 months now and I'm so happy to say I've finally found a great gym for…read moremy needs & wants. I was originally a member at Planet Fitness but it just didn't have all the things I wanted so I started trying out a few other gyms. As soon as I tried out 24, I knew it was the gym for me. My favorite part is that they have both a dry and a wet sauna. I have yet to try the wet sauna but I use the dry sauna after every workout. Very relaxing. The best time to come here that I've noticed so far is after 9pm. That's when it seems to begin to slow down. Around 5-8pm I've observed is probably the busiest time because I guess people are coming to workout right after work. A good variety and machines and equipment that fit my fitness needs. All the staff has been very friendly so far as well. They have some products for sale when you first walk in such as T-shirts, protein bars, preworkout powder, etc. I really like the convenience of that. Check in is easy. You type in your phone number and then scan your fingerprint and you're good to go! They also have a pool and hot tub that I'm interested in but haven't used quite yet. The locker room is spacious and the lockers are nice & big. Everything is clean. Excited to continue my fitness journey and get these gains in 2019

To preface this gym needs major upgrades and is outdated compared to competition which is where we…read moreare all headed next. Additionally upper management does not care about their guests at all and has a bad attitude. In the past this was a great place with great upper management that was understanding and willing you work with you because they wanted what's best for you. I bought a membership for a family member and paid it in full as a gift for graduating last year. Little did I know they would keep my card on file and auto charge it without my personal knowledge for another year. I would have never agreed to keep my card on file for a simple one time gift. Upper management is not willing to work with me at all even though 2 different employees said it would be a simple fix and its wild to see their lack of empathy for the simple fact that I've been apart of this gym from 2010-2013 (break for college) and 2017-yesterday. I've paid for upgrades and private trainings as well as group classes. I've stayed loyal to this location but clearly keeping customers is not a priority. Can't believe they will be acquiring the Grand Prairie location that's shutting down with how awful and insensitive he is because proximity of location will keep people. Take your money elsewhere, you're only a $$$ to him at this location. An upper level managers should know how to de-escalate and not add fuel to the fire. *Update Chris the upper management doesn't know his company's policies at all and said that calling them wouldn't give me any different outcomes. His lack of empathy while working in a public facing job is baffling. Lucky for me I tried and gave corporate a call who profusely apologized for his bad attitude/demeanor was able to resolve the refund because it was within 7 days of the charge and will probably be the only reason I'd consider a different 24 Hr fitness location in the future going forward.

Guest visit Saturday 6/17/20203 Guest fee 10$ (but first…read morevisit is free) Would recommend this gym. Cool, 90s vibe on the equipment, clientele. Very slow paced, open, welcoming vibe. Good equipment choices including plate loaders. Free WiFi.

TERRIBLE OWNER TERRIBLE GYM, fees are policy this policy that they will keep charging you after…read moreyou've left and they do not care about you even after years of paying them.

When I signed up, I thought $10 a month was such a steal! Don't let the "no contract" fool you. I…read morehave tried to cancel my membership several times and it has been the hardest thing to accomplish. They make you mail in a statement with your contact information in order to cancel your membership. I mailed in a letter twice and they somehow have not received both. I have triple checked the address, called the Arlington location to get more information and it turns into a dead end. They will have you contact the "billing" department which is just their 1800 number and the wait times are ridiculous. It is all very frustrating to deal with. I give this review 2 stars because they have recently renovated some parts of the gym. I still like a lot of the machine options and the open space however the studio room is still locked most the time and customer service has been a complete pain for the past two months. After a year, I decided to change gyms because I need more locations.

I Been going for a very long time as I love this gym but recently I had a altercation with the guy…read morein the front desk black guy with braids as he was very rude,very disrespectful, gave bad energy when I was speaking to him, he always being disrespectful. Please fitness connection talk to your employee bf you start losing members.

I cancelled my membership with Fitness Connection the day (June 15, 2026) the annual fee was…read morededucted from my account. I requested a refund of the annual fee due to the fact that it's an annual fee and I would not be a member beyond the cancellation date of 30 days (the end of July). I can understand if I had cancelled a few months after the annual fee, but considering the cancel request was on the same day, I asked for an exception. I spoke to the rep at the gym and she told me to call the "800" number. When I called the "800" number and asked to speak to a manager, I was told to send an email. I sent an email and requested a call from the manager. Instead, I received an email response from a lead customer service specialist. The email wecare@fitnessconnection.com seems like an oxymoron considering speaking to anyone beyond the "800" number is non existent and the bad customer service experience. I have no doubt an exception can be made, but Fitness Connection is all about the money and not its members. I am warning anyone and everyone possible to stay away from Fitness Connection.

This newly opened gym took a good minute to get completed last year because of covid putting a stop…read moreto a lot of things including construction and probably members being skeptical about joining a gym during these times. When the gym finally got completed and people started working out there, I had to stop and take a tour of this gym and I am glad I did. This gym is HUGE!!! and with TONS of workout equipment from different name brands, and TONS of cardio equipment which makes it better to have choices once your find your favorite machine to workout on. They have so many of the same machines, that you won't have to wait for a free machine like at most gyms. They also have a ton of other workout things to try, but are put on hold because of covid unfortunately. I'm happy I joined this gym and in case if you are wondering, you have to mask up and have workout gloves on at all times.

Just moved back home for the summer and was trying to get my fitness on. Didn't want to bother…read morewith gym fees cuz who am I kidding? Can't stand running on the treadmill because I die from the monotony...enter LNRC! A friend suggested that we go for 80's night and we were not disappointed. Neon tights and spandex everywhere--so much fun! You meet in the Dave and Buster's parking lot. The run officially starts at 8:30PM. Check them out on FB for all the deets. They have several clubs throughout the metroplex and tonight there was a planned social at Plucker's following the run. All age groups welcome, I think some people brought their kids along. You choose from three different groups to match your pace . The first is for power walkers and the lady leading the pack was pushing a stroller! The second wave is for slower runners and the last for the more advanced. We ran down Arbrook towards Workman junior high and did some laps around the track, then headed back to the parking lot. Afterwards everyone gathered in a large circle to do squats. I left at this point but when I'm feeling dedicated to getting that Kim K derriere, I might stay. I liked how they have people at the very end so no one gets left behind and there are shortcuts for those who don't want to do the full 5K. There were also water bottles for those of us who forgot. (I should probably donate to their website.) Overall it was a great first experience. Shoutout to the girl with the mini boom box, thanks for the motivational music!