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    Ace Storage

    5.0 (1 review)
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    Services - Ace Storage

    Self storage

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    2 years ago

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    Extra Space Storage

    Extra Space Storage

    (14 reviews)

    I've been a customer at the Extra Space Storage location on Monroe St. in Nashville, and I'm deeply…read moredisappointed by their inflexibility during an unprecedented hardship. I'm a federal employee directly impacted by the current government shutdown, which has left me without income through no fault of my own. I'm currently three months behind on payments due to financial difficulties, and the shutdown has made my situation even more dire. I contacted Erica hoping to arrange a payment plan and offered to make a good faith payment to demonstrate my commitment to settling my account once the government reopens and I receive back pay. Unfortunately, Extra Space Storage refused to work with me and plans to auction my unit on November 12th if I cannot pay in full--which is impossible given that I have no paycheck coming in during the shutdown. I'm struggling to afford groceries, let alone storage fees. It's disheartening that a national company would show zero compassion for federal workers caught in circumstances completely beyond their control. I understand businesses have policies, but the inability to offer any flexibility during a government shutdown affecting thousands of employees speaks volumes about their priorities. I hope potential customers consider how this company treats people during times of genuine crisis

    To settle my storage was fast and easy from home and when I arrived next day there was a locker…read moreinside. I had used Extra Space Storage before at Florida and I am using the same company now at Tennessee. I have my locker from them already so they refunded me the new locker. I love it. Thanks for your business.

    Extra Space Storage - Interior Units

    Extra Space Storage

    (35 reviews)

    I've been a customer at the Extra Space Storage location on Monroe St. in Nashville, and I'm deeply…read moredisappointed by their inflexibility during an unprecedented hardship. I'm a federal employee directly impacted by the current government shutdown, which has left me without income through no fault of my own. I'm currently three months behind on payments due to financial difficulties, and the shutdown has made my situation even more dire. I contacted Erica hoping to arrange a payment plan and offered to make a good faith payment to demonstrate my commitment to settling my account once the government reopens and I receive back pay. Unfortunately, Extra Space Storage refused to work with me and plans to auction my unit on November 12th if I cannot pay in full--which is impossible given that I have no paycheck coming in during the shutdown. I'm struggling to afford groceries, let alone storage fees. It's disheartening that a national company would show zero compassion for federal workers caught in circumstances completely beyond their control. I understand businesses have policies, but the inability to offer any flexibility during a government shutdown affecting thousands of employees speaks volumes about their priorities. I hope potential customers consider how this company treats people during times of genuine crisis

    I now know the initial rate is good because it just goes up almost 50% a few months after you rent…read moreone and it doesn't stop! My rate was $98 less than a year ago, and it is now $236. I am extremely disappointed once again by another business that is basically a scam. Once upon a time I was extremely grateful to find this place, but now it is now one of my deepest regrets.

    Ace Storage - selfstorage - Updated May 2026

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