Aaron took my complex situation and immediately gave it attention. He diagnosed it and gave me my options in an understandable way. He has incredible integrity. He got me exactly what I needed for an affordable price. He is very brilliant with his knowledge of everything related to computers. In addition, he has the ability to help by remote support, so I didn't have to go into the store. He took control of my computer while on the phone with me, taking care of the problem via remote. He made himself available so that I could receive much needed answers. He never made me feel rushed. He made me feel like my situation was important. Integrity, Brilliant knowledge, super reasonable prices...that's Aaron/ACE Rescue. So glad I found him. We are never going anywhere else for our computer needs. read more

I texted Aaron to ask if he could help with a buffering problem on my new IPad Air. It was stuck on the "preparing to transfer" process which I could do nothing with, just wouldn't stop buffering, so I sent a photo along with my text to Aaron. He was incredibly helpful in so many ways. Firstly he solved the problem. The IPad was defective. Secondly he assured me that none of my personal or financial information was compromised, a great relief! Thirdly he was kind, clear, highly professional and really knows his products, so impressed by the whole package. Highly recommend him and Ace Repair! Plus when I asked what I owed him for his valuable service, he refused. I will definitely be using Aaron to set up my next Apple. read more

I'd like to just say that Aaron's work on my computer has been absolutely amazing! If you are worried about getting cheated and overcharged for your computer repair (which I have in the past) - I would 100% recommend taking your computer to ACE!!! I have had my computer repaired multiple times by Aaron - and every time, he has been so genuine and honest with my computer repair, while other repair stores and Apple stores have quoted me 3-5X as much!! I don't even live in Heber anymore, but I always make the drive to Heber when I have problems with my computer because he is the best computer shop I have ever encountered and he has earned my trust entirely. I would highly recommend his shop to anyone!!! read more

I saw all the recommendations on Facebook, so I contacted him. I took an older 2009 Dell laptop to ACE to get the stuff off the hard-drive and a hard drive from an older desktop computer that stopped working to get the stuff off of it also. The laptop would not start up and he offered to run a diagnostics. There were a few things wrong but in the end he was able to get it back up and running. I was very impressed with his knowledge of computers. He was super helpful and even offered to drop it off to our home. I highly recommend Aaron at ACE Rescue for any and all of your computer needs. read more

I highly recommend Aaron and ACE Rescue. My very new laptop got a debilitating virus while I was in Midway and Aaron was very prompt, professional and persistent in checking everything out and solving the issue for me. The PC and the external drive both work faster than ever now. Aaron is extremely knowledgeable and took the time to go over precautions, the best anti-virus software and also anti-virus software that's not worth the money. On top of it, he and his wife are genuinely nice people I was happy to meet and I will certainly continue to support their business. read more

I'm writing this review because of the wonderful help Aaron provided me over the phone. I called to find out when he was open, and he asked about what was wrong with my Mac. He diagnosed the problem and told me it was one of the few things that only Apple could fix (or probably couldn't be fixed at all and would need a replacement). Not only did he save me a trip to his store, but he even offered tips for how to negotiate with Apple! Whenever I have computer problems in the future, I will certainly go to Aaron - he's so helpful and cares about people. read more

I was having printer jam issues, and a friend referred me to Aaron at ACE. I brought the printer in, and Aaron soon found and corrected the relatively minor issue. He was friendly, professional, and the service was very fairly priced. I will happily come back to ACE for any future tech issues, and will gladly refer them to anyone else in the area who's in need of the myriad tech services Aaron provides. Keep up your stellar efforts at serving our community!! read more

I want to give a big shout out to Aaron Cheatwood with ACE Rescue. My laptop died on me a couple of weeks ago, Aaron was amazing, he help me get a replacement (which is so much nicer than my old one) and was able to save all of my files and transfer them to my new laptop. He was also so patient with me (I am really picky). I highly recommend him to everyone for any of your computer needs!! Thanks again for all of you help Aaron!! read more

As everyone else has said, Aaron is fabulous. Best computer person I have run in to over the years. Knowledgeable, fast, and worth every penny he charges. He helped me move my files and software to a new computer and get it set up. I had to learn Office 365 and had some questions. He answered all of them and made all of the adjustments I needed. Couldn't ask for more. Highly recommended. read more

Aaron was awesome! He fixed our desktop computer that someone else told us had a 'virus' that couldn't be fixed! We almost threw away a perfectly good computer! He also accessed our pictures and files off an old laptop and helped us donate it. He was fast, affordable, and kept us very involved in the process. Highly recommended to all! read more

My wifes laptop was sluggish and not working. Aaron got it up and running smoothly. It is a 7 year old laptop and my wife didnt want a knew one. Aaron knows his stuff, very nice and informative to what needed done. I will go to him in the future and would recommend him to anyone. My wife is very happy to have her laptop back. read more

5 star above and beyond customer service and quality of work! These guys know what their doing, and try very hard to make their customers happy! I'm very happy I chose ACE Rescue to service my computer, it runs better then it ever has before! I highly recommend anybody in the Heber area to give these guys a try!! read more

My business laptop died!! Not good....and Aaron was very responsive, and met me within an hour or two. Got it up and running and saved me a lot of money with great suggestions!! I am so happy tonight! It's so nice to have someone in my phone who can take care of the stuff I don't know alot about. Thanks Aaron! read more

My computer was running painfully slow. I found Aaron at a charity event and in just a couple of hours he had my computer running like new. He explained everything in easy terms to understand and was honest, fair and affordable. I would highly recommend ACE Rescue to anyone. read more

Aaron was the best! After 10 days of frustration with my service provider, I contacted Aaron to help reset and trouble shoot my wifi. He was kind, courteous, knowledgeable, and fun! I will use this business for ALL my computer needs. Thanks so much. Susan read more

Aron was extremely helpful, very knowledgeable, and kind. I have talked to other tech support companies and their help was nothing compared ACE. I highly recommend and would absolutely go back again. read more

Aaron took my poor computer in and for the first time in 2 years I have a usable computer. fast, reasonable and helpful. Went above and beyond. Well worth your time. Highly recommend him. read more

Our experience at ACE Rescue couldn't have been better. We were so pleased with the quality and prompt service we received. Stewart and Wendy read more

Aaron has saved my electronics multiple times, with excellent service. He's not only great at what he does, but he is honest! Thanks ACE Rescue! read more