The technician was very nice and efficient. He even showed me how to fix the problem myself next…read moretime.

we had a main water line break and Pipe Surgeon came right out - on a Sunday! They ran a new line,…read moreinstalled a new sump pump and pit and installed a new kitchen faucet. They were courteous, took care to cover their shoes when entering the house, and were wonderful to work with. Highly recommend!!!

My hot water heater stopped heating water. Kevin came and looked at it and it turned out that…read moresomehow the thermostat had gotten turned way low, just enough to keep the pilot on. He could have told me anything was wrong and charged a bundle but was honest. I was only charged minimal amount for a service call.

The team provided quality work on a half-bath remodel. While the pricing was somewhat on the higher…read moreside, it was generally consistent with local market rates. There was an issue with the sink and vanity installation, but to their credit, they made multiple return visits and ensured the problem was resolved to my satisfaction. Their staff was consistently friendly, professional, and thorough--clearly explaining the work and providing a detailed, itemized quote. I would consider using their services again.

Plumbers are never cheap. Service One is no exception to that. They charge $85 an hour plus…read morematerials. But if you can't get cheap, you definitely want fast because that keeps the hours from getting out of hand. The plumber came out and was fast and efficient. He had the job done in less than an hour, and while I was still out a Franklin, it wasn't several Franklins. This was the first time I had ever used Yelp's service for finding a business. It was super easy. I just entered the problem I was having, and three plumbing services were notified. Service One got back with me that night, within about a hour of my submission. Two other plumbing businesses contacted me the next morning. I went with Service One because they were so quick to get back with me, and I like businesses that respond quickly. Rates between the three were all pretty close, although Service One had the other two beaten by a small margin. I really liked the plumber, Steve. I explained to him the problem, he immediately told me two possible solutions, and got to work. Luckily, the issue was a quick one to fix, and he had the job done in around a half an hour. He even explained to me a possible solution and cost to a separate issue I was having that did not immediately need to be resolved. Billing is a little different with Service One. You don't pay the plumber. A bill shows up in the mail a day or two after the service. It's a little strange, as you don't know the exact charge until you get the bill after the fact, but was a minor issue to me. I would definitely use them again.

Very fast and quality work. I have used them repeatedly and will continue to do so. I would…read morerecommend them to any one.

Bottom line: I'll call Rick first…read more We just moved in to our house, it had been unoccupied for a few weeks and the kitchen drain was stopped bad. Rick replied to my initial request within 30min and swung by the same evening to do an estimate. He came back the next day on time and got started. The project ended up being more than both of us expected, so Rick gave me a couple of options to move forward with. He got the drain running, the old brass pipe replaced, future-proofed some old fittings, and left my place cleaner than he found it. Top recommendation, outstanding value.

Jose has done a variety of plumbing repairs for me. I would strongly recommend him for your repairs…read moreand equipment installation. His pricing is very reasonable and customer service exceptional

CONSUMER BEWARE: José Cano, the owner, did a full bathroom remodel for me. He removed a tub and…read moreinstalled a tiled shower floor. The shower floor leaks down through the basement ceiling. He promised to fix it and when he saw how much work it would take, he said he would give me my money back. He has done neither. He will no longer return phone calls or text messages.

I have hired many general contractors over the years. This my opinion and my experience with JKM…read moreContruction and Customs. Mike in my opinion was the most unprofessional. We paid him $17,000 which was over half the estimated job to build a master bathroom in upstairs bedroom. First went ok, the plumber came and ran some pipes from the crawl space to the second floor. after that week thinks just stopped. Mike said framers would be there but never showed and when we texted him he said something came up and they had to do something else. this went on for weeks. He then claims he paid them and they never showed. 4 weeks have now went by and mold had grown on the lumber he had delivered and placed in our upstairs bedroom. my wife is very allergic to mold and carries a Epinephrine pen so she can no longer go upstairs were the lumber is sitting. we have to live in our downstairs bedroom. Mike tells us that he can't get anyone so he will come and do it. he brags about how hard of a worker he is and he will show up at 9am sharp and put in the work of 2 men. the day comes and he is 3 hours late. I start texting him asking when will he be here because my wife has to leave and I have meeting and need to know when he will arrive so I can leave the meeting to let him in. He sends me a unprofessional text. you can see the attached image. Shows up hours late put in 6 hours of work then leaves. He doesn't do anything to address the mold on the lumber. Puts the lumber over the floor joists and covers it with plywood. I text him a questions about the work he did. He responds the next day with a text telling use to stop being nosy and let him do his job. Very unprofessional. Out of desperation we have him sign a contract to dissolve the original contract and he gets the wood out of the house but he also agrees to pay us $2,000 of the original $17,000 back. We gave him over a month to pay this back I even suggested he could do payments but he said paying the lump sum was fine. The month passed, he says he doesn't have it and then says to sue him and he would enjoy every minute of it. So instead I said if you don't have the money then you are to poor to sue so I will just write a review of your company and in my opinion very unprofessional behavior. he then begins cussing me and threatening me that he has some dirt on my from a previous city. which is absolutely laughable. I also started recording our phone conversations so if he disputes it I will post the audio files to prove what when on. Oh and now he has a different company name on his truck that says "Mike's General Contracting".

Absolutely amazing. Very knowledgable about his work. I will recommend 110% guarantee. Great…read morepersonality and felt comfortable with him in my home. Put him in your contacts. He won't disappoint.

We had a verbal contract between the owner, estimater, and myself. We agreed on amount what work…read morewas to be completed, I handed them my prints drawings and shook hands after we all agreed it was a contract. They ignored me from then on. I tried to get my papers back but they wouldn't even do that. I tried texting, calling that worked before and even thru yelp. I even told him that I expected add ons. So if he thought the price was low or if he changed his mind he should have told me.

They're good contractors!…read more I hired them a few months ago to install a tile shower in my master bathroom. A previous contractor did an absolutely terrible job, and Cody and his people came in and tore that out and did a great job at making a much, MUCH better shower. They were friendly, competent and did the work at a fair price. If I need general contractor services again in the future, they're who I'll call first!

Terry from Hunter Plumbing is great to work with, we had quite a bit of work we needed done and he…read morewas able to on the timeline we needed :) Terry was able to fix up our kitchen that we are renovating as well as add plumbing for our washer and dryer. Thankful for his work :-)

I've used these folks several times and always had a great experience. They're a family-owned,…read morefamily-operated business. Always a fast response with service. Know what they're doing. Professionals, for sure. Highly recommend.