Carlos was friendly & very knowledgeable. He diagnosed my washer issue, explained the options to…read morerepair and got it handled. He was responsive & fair priced.

Carlos came out to repair my gas oven when it wasn't heating to temperature. Although, he didn't…read moremake it to my house at the appointed time, he still came. He knew what the problem was, checked the failing part, gave me a quote on cost of repair, all within 10 minutes. I went ahead with the repair and he wouldn't charge me until he made sure the repair was working, which it was. Carlos was very knowledgeable about what he needed to do, was very professional in doing it, and saved me some money in doing the repair. This is the second time I've used his services and will look to him again if needed.

I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

I called about my dryer in the morning and got a call back from Casey just a couple hours later. He…read morewas able to come out that same morning, diagnosed the problem and was able to fix it right then and there! Very happy with the service,price and promptness. Would recommend Casey highly

I had a dryer issue and made an appointment for the next week. Casey called me back later in the…read moreday,stating he could come by tonight. He fixed it and also replaced a washer part i had lived with for years. He's polite, helpful, professional and reasonably priced. The only thing is he doesn't repair fridges,so keep that in mind! Don't hesitate to call.

Tech was here exactly on time. Knew what the pronlem was and had it fixed and completed in 30…read moreminutes. Compressor was noisy and vibrating. Now peace and quite. Thank you

Fantastic experience: I made an appointment online which was set for the following day. I got a…read moreconfirmation with a window as to when the repair person would arrive. He called an hour prior to showing onsite. He was kind and professional. Gave an estimate for the repair and fixed my dryer in less than an hour. Side note - I'm fairly positive I called this company years ago to repair the same dryer. They did not service the manufacturer at the time. I reached out this time around in desperation thinking my appointment would be cancelled. Point being - if you've called this company and they declined service on your appliance, you might want to reach out again.

This wasn't my first experience with Orville's and I still prefer them to the big box stores like…read moreLowe's and Home Depot for appliances, however, I'm taking stars off for not installing my clothes washer properly the first time and the poor attitude of the manager when I called to get them to come back and fix the problem. Was it resolved? Yes. Could it have been handled better? 100% I was offered a 'free' 3 year extended warranty for my trouble - I was supposed to receive that this morning in my email - I have yet to receive it. I will not purchase from them again - I talked to 2 different managers and was given attitude by the Store Manager who acted like he was doing me a favor for the '3 year extended warranty' that I will probably never use and have to to receive. I wish I would've checked Yelp before I purchased this but I had had a previous good experience - seems their Customer Service has gone down the drain along with my broken washer.

Never again! we'd give no stars, if we could. We've…read morepurchased many appliances here over the years, and have never had a bad experience. We won't patronize them again, for sure. We purchased a d/w and a OTR microwave, and paid for installation. The mess that was left behind was no where near "broom clean." In addition, when we opened our front door later in the evening, we found boxes, plastic wrapping, parts, etc strewn across our steps! the employees had entered thru our rear door, so we had no idea they had left such a mess behind. not only was the d/w poorly installed, it took us sending multiple photos and e/mails and making several phone calls to get someone out to correct the issue. We try to support local companies, but when friends purchased appliances for less money from one of the big boxes, had no installation problems and no debris left behind, why would anyone shop at orvilles? Past experience certainly no longer predicts current service.

Rick is without a doubt the best when it comes to repairing an appliance. He is very helpful and…read morealways knows what is wrong and what needs to be fixed. You will not find a better person to come to your home to get your appliances working again. Thank you Rick for your exceptional Service.

I highly recommend Rick's Appliance Service. Was able to book an appointment within 48 hours (it…read morewas not an emergency). He called to give me a time window. He identified my problem and gave me the cost up front. Clearly knows what he is doing.

We had an issue with our freezer in which it was making a lot of noise and I feared it was going to…read morestop working all together. I called ARS on Thursday, they came over Friday and were able to replace the motor. Dimitri was very knowledgeable and explained everything to me before completing the repair. Excellent service and fair pricing. ARS is our go to for any future appliance repairs here!!

Dmitri Tupchik is an excellent service tech. He knows his stuff, even on appliance brands that are…read moreless common. He went through my stove complaints one by one with me and was patient and very knowledgeable. He soon had my stove working fully again! I would highly recommend this business to anyone needing service!

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

We live in the Northtowns and when our appliance repairman retired, a number of friends recommended…read moreAll Appliances. We didn't even realize they sold appliances but when our old washer broke we called the owner, Mike, and he professionally told us that it wouldn't be worth repairing such old equipment. We bought a new washer and dryer pair from him at very competitive prices and they were just installed by two young men (Alex and Christian) who were excellent. Efficient, helpful and polite. Will definitely buy future appliances from them.

Service tech came out for a washer and dryer repair and was within the time frame they scheduled it…read morefor. The washer was able to be fixed right away but the dryer needs a door latch assembly. I can completely understand that you can't stock every part on a vehicle. The tech assured me that if the part was in stock, he would be back in a couple days to install it. He came out within three days and installed the part and everything is working wonderfully. I will definitely use them again.

Quick and efficient for taking take of our BlueStar oven issue. Will call them for future problems…read morefor sure!