What should have been a straightforward key fob addition to our new-to-us 2022 Lexus RX350 turned into a challenge. Eithan arrived on time and went right to work on a task he has performed many times before. Felt like a quick service call and task completion. However, the aftermarket key fob he has used many times before would not be accepted by the vehicle. Eithan tried every trick and method to get the fob paired to the car but to no avail. He then recommended a different fob model that should work but had to be ordered. Returning the next day with the new fob model he dived into the task. The car was not happy and rejected that device as well..... That left going the OEM route which is really rare. Turns out the 2022 RX350 requires a specific part/sub part model which was successfully ordered. With the OEM part in hand (the next day!), he not only started the pairing programming task but called a Lexus dealership to confirm the unique part number required. This took all of 20 minutes and there was a "jump for joy" when we had a working second key. Thanks, Eithan, for sticking with the challenge and educating along the way. read more

Horrible service key doesn't work. Dude doesnt care that he did a shitty job. If I were you I'd go somewhere else

Astonishing. Two excellent jobs performed by ace lock and key. Eithan (pronounced Issa) was once again the guy I would hire. In my first review, the biggest concern was the installation of a high-end lock. High-end locks tend to have a lot of technical detail which I have outlined previously. I submitted my request for a locksmith to duplicate my car key to Yelp projects. For some bizarre reason, I thought that locksmiths might split into two groups. A) locksmith that specialize in installing high-end locks and B) locksmith that duplicated electronic car keys. So I ran a fresh Yelp project search. Once again, I am happy to be wrong. Once again, Issa was the locksmith who went the extra mile and made sure he knew what was going on with the key before he accepted the job. His cost estimate was more than reasonable. Even compared to very competitive alternatives. I had called the dealership and gotten estimates of how much it would cost to duplicate the key. It's no surprise that compared to any locksmith, the price was exorbitant. Even the dealership was unable to recommend the OEM duplicate because it was just completely unreasonable. They recommended the lowest cost key that worked. They displayed absolutely no surprise at the difference in price between a locksmith and the dealership and were quite congenial about recommending the locksmith. The one con about the lowest cost duplicate is longevity. They tend not to last as long. But a significant portion of the population won't actually keep the car long enough to wear out the duplicate. And for the price you can afford at least two duplicates compared to the OEM. In addition, I thought that the equipment to duplicate an electronic lock would be bulky and I thought I would have to drive to the home location of the locksmith in order to get it duplicated. Once again, I am happy to be completely wrong. Issa drove over to my place, the equipment needed was completely mobile. Depending on the key, the duplication varies from half an hour to one hour. Because Issa offers such reasonable rates additional cost may be added to the bill should they be necessary. Turns out for my car he didn't have the security codes. Purchasing the security code was a very reasonable $25. In addition, it's best if you can pay Issa with cash or perhaps a personal check. He adds whatever percentage the credit card company is charging him for the transaction. Even with the small additional costs, the final price remained the most competitive. Issa makes generous time estimates for his arrival. He estimated arrival in a half an hour and gave me the heads up via text, but arrived early. Once again, I had some admittedly, obscure and rather nitpicky questions about the state of the art in criminal activities related to locks and how to protect myself. Once again,Issa displayed comprehensive knowledge about the topic. One key point. Issa double checked to make sure I was the registered owner of the car. Now with my previous lock, I already had the keys so it's fairly obvious I owned the lock. No locksmiths likes to be hired to essentially break in to somebody else's place. I'm a little vague on the details, but I believe locksmiths can be held legally accountable in such situations. At the very least, they can lose their license. As in forever. I admit the duplication of an electronic key for an automobile seems relatively straightforward and simple compared to my previous installation of a high-end lock. It demands a lot more expert knowledge on the part of the locksmith and wide understanding of the field to deal with these locks. But maybe electronic locks are in fact, highly technical and Issa made it look easy. It's easy to tell the make of the car just by looking at the key, but he knew the year. Now this is something I normally don't notice but Issa is a congenial and friendly guy. I found his manner reassuring. He displayed no impatience whatsoever with my questions both amateur or obscure. read more

They showed up to our home on time! The service from start to finish was A+ ! We'll be using their services again. Thank you for your help today! read more

Best locksmith I've ever come across! He answered right away and was able to get to me and into my car within 30 minutes. He also made me two new keys for an amazing price. I couldn't be happier with the service. Highly recommend! Thank you again! read more

Eithan (pronounced Issa) showed up as agreed and went straight to work. My issue was resolved. There were no surprises, no issues. Simple, fast, businesses as agreed & expected. Residential door lock issue resolved by a professional. Ace Lock would be my next call when faced with another lock/key issue. Highly recommended. read more

IF YOU ARE LOOKING FOR AN AFFORDABLE, CONVENIENT, FAST AND HIGHLY RECOMMENDED LOCKSMITH THEN ACE LOCK AND KEY IS WHO YOU WANT TO CALL!!! We needed to make a spare key for a 1999 Ford Ranger that was gifted to us. The key has a transponder chip so we knew we had to get a locksmith to make one. This is the 2nd time I've used Ace Lock and Key for their services. And I don't post many reviews for businesses, but this is 2nd time I am leaving review because it is well deserved!! Issa came to our house and made the key in less than 5 minutes. With the blink of an eye spare was made, tested and working! The front driver door lock was sticking a little and I asked if for future if we wanted to fix that if it was fixable or would need a replacement lock. Issa went above and beyond and fixed our lock problem with a simple solution! Mind you this is still all within the "less than 5 minutes" time that he was here! If could keep adding 10 more STARS I would! Thank you once again Issa for your outstanding services! read more

Ace Lock & Key is the best! Called Isa, quick response time, actually texted the number on his website with immediate response, professional, fairly priced, kind, and not only good at his job but Isa is someone who obviously takes pride in his profession. And regarding Service, quality and value, I will say top notch. Thank you. read more

They did a fantastic job! Arrived on time, and checked to make sure the locks and keys worked. Reasonably priced as well.

I didn't have a truck door key. They came quick and made me a key. No hassle quick and easy. I definitely recommend. A++++++ service.

Came and got the work I needed complete. He was quick and very reasonable. Easy to communicate with.

The replacement process was incredibly fast and seamless. The new key works perfectly--it's like it came straight from the dealership, but at a fraction of the cost and with much better service! ​If you need a car key replacement, do yourself a favor and call Ace Lock & Key Locksmith services. They turned a situation into a quick, easy fix. Highly, highly recommend! read more

This guy shows up on time like he's catching a flight. Super flexible, communicates better than half my group chats, and actually wants you to be happy with the job. Like, genuinely. Not just 'smile for the review' happy--real happy. 10 out of 10 would call again before my wife even finishes saying, 'You should find someone reliable. read more

I'm so glad I found this company. I called to have a new lock installed and to have locks re-keyed and they were out within a couple of hours. Great service and I highly recommend them! read more

I know who my locksmith will be from now on! Incredible service. No nonsense or time wasting. Worth the fee 100% to get really quality service. I hope I come back to find this review to reach out to Assa next time I need a locksmith. I had a homeless guy trying to live in the mailroom at my apartment building. Needless to say we need a lock that could lock and self close on its own asap. My tenants are happy. He made extra sure to get me the right lock for the need of my property. Any other Yelp businesses were still responding 12 hours later after he already had the job done. Incredible work ethic!!! Thank you. I seriously appreciate it. You relieved much more than a lock situation today Assa. You relieved a stressful situation for a small business owner trying to take care of their family. read more

Ace Lock & Key - Keys & Locksmiths Near Me

Great service all around! Booking was easy and they worked with my schedule. The technician, Issa arrived early, was professional and efficient, and fixed my fob while programming a new one with no problems. Excellent customer service and highly recommended! read more

Thank you, thank you, thank you! Great response time, amazing customer service. 100% recommend for your key needs. read more

Contacted Ace Lock and Key and they came out within a couple of hours the same day. Very professional, fast and will work with you on anything you need. Thank you for the awesome service you provided me today ! read more

Super quick response time and took my call as my daughter panicked. Thank you for being so patient and helpful. read more

Eithan was fast, very friendly and skilled locksmith, and I highly recommend him for any lock services. I definitely will call him again.

I made an appointment first thing in the morning for later on in the afternoon. The individual arrived on time and was professional.

We had an amazing experience with Ace Lock & Key Locksmith Services!! They were able to accommodate all of our needs, special requests, and they were even able to come on-site within 1 hour of contacting them!! Great service with fair pricing!! Amazing customer service from their technicians!! We will be using them again for any future needs!! read more

Ace Lock & Key - Key Replacement was ready & programmed in 10-15 minutes!! - Keys & Locksmiths Near Me

Everything went well, better then expected, technician was most knowledgeable, & professional. Highly recommend this business.Earl

Quick response, fast and great service. Will definitely use again in the future - I'd recommend to anyone

I called at 2:38pm on a Monday to inquire about pricing. Issa answered my questions and said he could be out to replace my lock within the hour. By 4:20 my new lock was replaced and he was on his way. Very efficient, excellent customer service and I would highly recommend. read more

I had an urgent need to change the house lock before going out of town, and Ace came through with less than 24-hours notice and did three locks inside of an hour. Our tech even corrected a misalignment. Friendly, quick service was what I needed, and they delivered! Thank you! read more

A little pricey, But fast and efficient. Very nice guy and very professional. Had to get my car keys replaced and it came with the Fob and spare key for $450. read more

I sent a requests through Yelp for a locksmith to re-key my RV and within minutes ace lock & key responded. Excellent communication, very professional, fast service, friendly, knowledgeable. I recommend ace lock & key for any locksmith service. I am a very satisfied costumer. read more

Gave me a rate of $145-175, but once I told them it's a company diesel truck he upped the price to $250, I Gave 2 stars only because they responded quick, but changing the price that's over the price range was why I gave a low review Update: this company threatened to hire a attorney against me based on my review. After they wrote a nice public response, they then private messaged me threatening to have there attorney contact me based on my review. Very unprofessional! read more

Ace Lock & Key - Threats of hiring a attorney in regards to my review, this was after they wrote a nice public response to my review! - Keys & Locksmiths Near Me

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2x 1 week! Life saver, making keys, getting into locked out doors, new knobs and locks! Cannot say enough!!!!! Will always use! Professional!!! read more

Great experience. Needed a new car key made, super fast phone and text replies, very fair pricing - work was scheduled and done within eight hours. New key works perfectly!! read more

They came right out and fixed my stuck lock in 10 minutes. Very professional and quick. I highly recommend!

Ethan was quick to respond and provide a quote. He was able to order the part and came to my location the following day to install. He went above and beyond and made sure everything worked! I recommend his services to all! read more

Great service!! Very fast and professional, they were in and out quickly and got the job done right.

Excelente service!!! Very fast response on time great personality And very reasonable price!!! Thank you read more

Ace Lock & Key - Are new key thank you - Keys & Locksmiths Near Me

Great costumer service! I contacted Ace Lock & Key on a holiday, I received a reasonable quote and when I was ready to text my address my husband told me he had hired someone. I was pleased with the quick and professional response and I wanted to say thank you. I will highly recommend their services. read more

Excellent service, after calling around 6 different companies the folks over at Ace were able to get the parts I needed and get me on the schedule the following business day! I highly recommend Issa! read more

Communication was excellent. Texted to say he was arriving early and changed my locks in 20 minutes. Couldn't ask for better service!

We are leaving on a long vacation and have friends staying in our home. I was panicking when my front door wasn't locking correctly, and I needed a key for my back door, which I've never had. Ace came out within an hour or so, totally took care of the back door, and was even able to get the front door working properly (we know there's a bigger structural issue, but just to be able to have the fix for now is amazing). Highly recommend this business, very professional, went above and beyond! read more

Amazing service! Eithan responded almost instantly, gave us an affordable & reasonable quote and a couple of available times and dates, and on the day he texted to say he was coming and then showed up on time. The work took less than an hour and we are very happy with the quality of the new locks. Ace Lock & Key made the whole experience simple and stress free. Thanks! read more