Have lots of variety in terms of screws/bolts/etc. Also have rented mini excavator from them. Very…read morereliable.

I found exactly what I was looking for and I gave Lindsey an extra $20 by mistake and she…read moreimmediatly told me that I gave her too much. May God bless Lindsey as well as her employer. Great customer service!

We enjoy stopping in Ace Hardware in Broken Bow. The staff are super knowledgeable about the…read moreproducts they carry and very professional and kind.

I formerly shopped here for all my lumber and hardware needs. But, since they've done away with…read morecashiers and most of their military discounts. I now use mostly local hometown stores. I'd only use it for large bulk purchases of an item now

A Masterclass in Customer Avoidance and Professional Rudeness…read moreThis Lowe's location operates as if the customers are a massive inconvenience to the employees' collective social hour. If there were an Olympic sport for "Walking in the Opposite Direction When a Customer Makes Eye Contact," this staff would take home the gold, silver, and bronze.

Service is still great, so 5 stars for that.. but we really miss Masons original store. It used to…read morebe more of a treasure hunt but now it's just a hardware store. Please bring back the treasures!

I have visited this store on a number of occasions. I can say that as a newcomer to this area,…read morethis is one of the most helpful hardware stores I've ever been in. The staff greets you at the door and asks what they can help you find. Like other reviews have pointed out, they take you straight to it. The staff are also extremely knowledgeable. The other day I was looking for a propane hose for my RV and I could not find one at any of the big box stores. I came to Masons, at the recommendation of someone at Home Depot, and they actually had all the parts necessary to build what I needed. If you are in Mt. Pleasant and have an RV, they have a nice little RV section, and really, throughout the store, they have lots of items I just cannot find anywhere else. Highly recommended, and I like supporting a local business.

The customer service is second to none! Military discount offered. Whatever you are looking for,…read morethey will help you find it.

Not sure what has happened in the last couple months, but today is the first time I have had to…read morewait to check out. There were seven of us waiting with one cashier making keys. We waited almost 10 min till another cashier came up.... This is definitely not the Price Hardware we are used to here in Atlanta.

i'll give the store five stars I deal mostly with the pro desk and I have had the opportunity to…read morework with the manager of the store or too, i've had nothing but good experiences with them all around from ordering online ordering in person, deliveries, returns and everything in between, if I ever have an issue with any product there is no other way to ensure to make it right !!! A special thanks to Alaine, she always ensures everything is correct The people in the store are very friendly and are eager to help you find anything unlike the other big box store, keep it at Home Depot, You have a happy customer for life !

Our second home it seems these days!…read more I'm not going to do a big review because we are here almost everyday. Remodeling a very old home that was basically trashed by the tenants. We bought the home and had strip everything out of it. This house was filthy dirty, dead rats and mice all over the place. In the window seals! Mice droppings in the corners of every room. So we needed Home Depot to help us remodel the home. From paints, new windows, new doors, new cabinets to lighting etc. We are using every department and every one is friendly and helpful all the time. They know us!