I attempted to schedule a service call but was told that they would not service our area despite…read moretheir advertisement here on Yelp stating that they service a sixty mile radius and my location being within that radius.

Donavan repaired our microwave by putting a new switch in it. He gave me a hint about not opening…read morethe door when it is still running. I appreciate his time and expertise. He was sure to 'put things back in place' after he used our table as his workplace.

Have bought two items here. A dryer 6 years ago....still running great. A washer two weeks ago…read morethat leaked. All I can say is know what will happen if something goes wrong. 30 day warranty....you have to bring the item back yourself for service. Typically warranty is repair or replace....if you want your money back, you only get 75% of what you paid due to restocking fee. Full disclosure, there are small signs that say this...I just missed them and was not apprised at the time of purchase. My biggest issue is that the store owner seemed more concerned with swapping out than refunding my money. Since I had already brought the washer back once, I did not want to pursue a replacement. By this time, I decided a new appliance was worth the cost if it alleviated the hassle. I even had a plumber come to check my fixtures since I had already decided to buy a new washer and avoid potential headaches. When I told the owner, he said I must have known I had a problem. Plumber found no problem or evidence of leaks....then the owner said he knew the plumber and the plumber did not know what he was doing. He did finally agree to refund 100% if he found any leaking however when I went back to check, I was told there was no leak and the washer was already loaded on a truck to ship to another store. Since I could not see for myself, I was stuck. Caveat Emptor. On a side note, during my conversation with the owner, he chewed out an employee right in front of me for not giving him all of the paperwork on my sale that he requested. I am sure there is more to the story but I am unsure what could warrant a public a** chewing. I felt bad for the employee.

The best place to buy your furniture in town. They have consistently had the best customer service…read moreand the best priced furniture for the past few decades! They won't disappoint!!! Ask for Adam or Rex, they'll set you right up!

From the owner: For over 30 years, Gateway Furniture & Appliance has been providing high quality furniture and…read moreappliances to Texarkana residents at affordable prices. We're a locally owned and operated family business that takes pride in delivering the best customer service in the area. With three generations of family in the business, we have over 150 years of combined industry experience. This industry experience, paired with our huge inventory in stock, makes us your best choice for furniture and appliance sales in Texarkana, TX.

These people are very friendly, helpful and knowledgeable. I teach family and consumer science at…read morean area school, and they always work on my machines. I recently ordered 25 new machines for my school. John delivered them and offered to help me set them up. I will always go to them for my sewing machine needs as long as I am in Texarkana.

Great service. Brought in a vacuum cleaner that would not start. They were very helpful and when…read morethe needed repairs were too expensive, there was no charge for the check.

Excellent customer service!!! They discuss options of repair vs replace the appliance, and give…read moreestimated costs on repair. It is YOUR choice, and they follow through all the way. They have access to parts the manufacturer show as discontinued. When appointment is set, they show up and call ahead when they are on the way. Service tech is professional and knowledgeable- and customer oriented. Glad I located this business.

After multiple visits of not fixing my washing machine, the last visit they completely broke it and…read moreleft the responsibility on the warranty company. It was working before with only a squeek. Now, we have to replace it. Lee was unwilling to correct the problem his technician caused. I call that bad business!

Service and selection were great! The store manager waited on us himself and spent a lot of time…read moreexplaining many things we needed to know about appliances that no other store provided. We had a newly built home so we needed everything! I actually brought in a list of appliances, down to the model numbers with the least expensive prices for each item. Lafferty's price matched every item! Plus, they delivered to our home in De Kalb and hooked up every appliance, delivery & set-up were even included! We are going back to Lafferty's to look for a mattress today, great service & competitive pricing = return customers! Thank you Lafferty's!

My husband and I went into Home Depot on St Michael Drive , Texarkana Texas today. As soon as we…read morewalk in, cashier standing at front of the end where the customers who are not contractors normally walk in greeted us but from there, customer service was horrible. We was needing an electric stove. When we got back to appliances, no one would even acknowledge we were there. Associates walked all around us ignoring us. Associate sitting at computer in appliances looked right at my husband when he walked up and looked right back down to what she was doing. We will not beg someone to take our money. We left Home Depot. Went down the road less than a mile to Lafferty's. Got the most amazing customer service a person could ask for. Bought an electric stove from them.. and get this.. even was able to get delivery same day. WOW. Home Depot site stated they wouldn't be able to deliver until 9 24. While we was wrapping up our transaction with Lafferty's, I even sat in their massage chair and got an amazing massage. SO because no one at Home Depot wanted our business today in just a few weeks we do need a dishwasher and a couple more appliances, I will be going back to Lafferty's because they were amazing with customer service and price.

Terrible, just disappointed that Home Depot would sink so LOW as to install Flock license plate…read morereader cameras around your facility. While you advertise to support the military and local communities this is a blatant infringement on our fourth amendment rights. I will NEVER shop at ANY HOME DEPOT again as long as those cameras are in use.