This store and service really surprised me. We bought a refrigerator had it delivered and it was…read morenot working correctly. We call the 800 number and the service they proved was TOP notch and offered complete satisfaction. I give them 10 stars. Also the manager and staff of the store all worked together to keep you moving to the final purchase.

The manager would not give me the product I ordered for in-store pickup. I showed my phone and a…read morecopy of my ID, and he said he wanted the physical copy. When I returned with my ID to verify who I am, he said he had logged off his computer and wouldn't be helping me today, then told me to leave. He got mad because I told him to cancel my order and my Best Buy membership.

Have bought two items here. A dryer 6 years ago....still running great. A washer two weeks ago…read morethat leaked. All I can say is know what will happen if something goes wrong. 30 day warranty....you have to bring the item back yourself for service. Typically warranty is repair or replace....if you want your money back, you only get 75% of what you paid due to restocking fee. Full disclosure, there are small signs that say this...I just missed them and was not apprised at the time of purchase. My biggest issue is that the store owner seemed more concerned with swapping out than refunding my money. Since I had already brought the washer back once, I did not want to pursue a replacement. By this time, I decided a new appliance was worth the cost if it alleviated the hassle. I even had a plumber come to check my fixtures since I had already decided to buy a new washer and avoid potential headaches. When I told the owner, he said I must have known I had a problem. Plumber found no problem or evidence of leaks....then the owner said he knew the plumber and the plumber did not know what he was doing. He did finally agree to refund 100% if he found any leaking however when I went back to check, I was told there was no leak and the washer was already loaded on a truck to ship to another store. Since I could not see for myself, I was stuck. Caveat Emptor. On a side note, during my conversation with the owner, he chewed out an employee right in front of me for not giving him all of the paperwork on my sale that he requested. I am sure there is more to the story but I am unsure what could warrant a public a** chewing. I felt bad for the employee.

Service was nice. All smiles. Ordered a vanity. Over a week later still not delivered. Lost in…read moretransit. Over $1000. Accessories for it already purchased and waiting. How does a vanity get lost? Now waiting for refund. Having to start all over again!

Bad service. People are very rude. I will not buy here again. Lowes will get my business from…read morenow on. Much nicer people at Lowes.

The best place to buy your furniture in town. They have consistently had the best customer service…read moreand the best priced furniture for the past few decades! They won't disappoint!!! Ask for Adam or Rex, they'll set you right up!

From the owner: For over 30 years, Gateway Furniture & Appliance has been providing high quality furniture and…read moreappliances to Texarkana residents at affordable prices. We're a locally owned and operated family business that takes pride in delivering the best customer service in the area. With three generations of family in the business, we have over 150 years of combined industry experience. This industry experience, paired with our huge inventory in stock, makes us your best choice for furniture and appliance sales in Texarkana, TX.

Courtesy and great service is alive and well at Mid-South! I ran across Mid-South while helping my…read more86-yr old mom look for a new stove. After lots of research online and plenty of frustration with the big-box stores, I decided to call Mid-South in Shreveport to see if they could help. I spoke with Chris, who treated me with amazing respect and professionalism and took time to answer all my questions. I knew from that conversation that he could help my mom get her stove. So I sent her there. He did in fact help her, though she ended up keeping her existing stove for other reasons. But the experience was amazing. Even though it didn't result in a sale like we wanted, I had to hop online to leave this review so that others will know. Go see Mid-South, because professionalism, product knowledge, and great service is alive and well at this place! In the words of my 86-year-old mom, "Meeting Chris was worth two trips to Mid-South." Great job, y'all!!

They have really nice furniture, very similar if not some of the exact same furniture as what…read moreAshley's furniture has but cheaper. I went to Ashley's to purchase a couch set, it was like $6800. I got the same thing from American Freight for $1500 less. It was the "exact same" thing,EXACT. This place is a hidden gem tbh. I think with a better store sign and some overall storefront work people would shop here more often than Ashley's. But hey it's my personal opinion. Thanks American Freight. How am I their first review on yelp.

I had an issue with a washing machine that was being unresponsive and Jason helped get it going!…read more Thanks!

First the guy who called to schedule the appointment apparently think that people do not have jobs…read moreand have nothing else to do but sit around and wait on them. The morning of the scheduled day some random person calls leaves a mumble quickly spoken message. When I called the store I was told they would have the repair person call me back. He did not. When he showed up he preceded to argue with me & threaten to just leave. Fine by me. I have no idea what he did but my entire hallway ended up flooded. He half assed cleaned it up then bailed. Rude, disrespectful so not worth it.

Absolutely amazing! They have some of the best mattresses in town! The owner was incredible and did…read moreeverything he could to help me stay within my budget!

This place was great! The young man that helped us was also the owner, I believe. Completely…read morehonest and up-front with us, right up to telling us that the 400-count Egyptian Cotton sheets were were looking at weren't good and not to waste our money. Sold us the futon we wanted without trying to up-sell us, and threw in the sales tax on the mattress cover we purchased to go with it. All together a VERY satisfying business transaction. Would (and will) recommend any of our family or friends to go there first.