Love this store now that they have resized its even better. The staff is very friendly and the guys…read morein the back where all the hardware counter is man let me tell you they really know they're stuff! I was looking for a certain speed nut and came here looking for and they answered my prayers. If you in the area or working a project and want to avoid the big name stores stop and give them a shot. I'm sure they won't disappoint.

Staff is very polite and knowledgeable They have a little…read morebit of everything and some stuff that the big box stores don't carry

If you're ever looking for a tool, nut, bolt, screw, adhesives, sanding items.....anything - you…read morecan count on McFadden-Dale to have it. Often times I'll go to the general home improvement stores and only find the most popular items - which is understandable. Or, if they have some unique items, they'll only stock a couple pieces and not enough for what I'm needing. Often, I'm looking for unique sizes of different nuts and bolts. On top of it - I'm also looking for stainless steel and specific compositions with different heads. This store is so vast! There's so many aisles and if you haven't been here before, it can be overwhelming. However, everyone who works here is SO NICE. I cannot say enough about their knowledge and willingness to help - even walk you to find exactly what you're looking for. This place is really a one-stop shop for me on so many days!

I found myself in a pinch needing a couple of specialty screws (6-32 x 7/16") to finish an optic…read moreinstall--the ones that came with it were just a bit too short. The manufacturer wanted $7 for the pair plus $11 for shipping. Amazon had packs of 50 or 100 for $6-$13 with shipping included, but the earliest delivery was Monday. As a last-ditch effort, I checked the local big-box stores, but nothing looked promising. Then I remembered McFadden-Dale and decided to make the trip before they closed. They didn't have the exact 6-32 x 7/16", but they did have 6-32 x 1/2". The staff was incredibly helpful and took the time to check the thread pitch to make sure they'd work. Best of all, four screws cost me just $0.56 instead of nearly $20--and I didn't end up with another 40 or 90 extras I'd now have to find uses for. Their credit card system was down, so it was cash only. They also close at 2 PM on Saturdays and are closed on Sundays.

Highly recommended,…read more 1 stop shop, found all the materials and items needed. But what stood out to me was the customer service and assistance i received while shopping. From the moment i walked in, felt welcoming and the associates wanted to help me find the items i needed, and even recommended a tool to make the job ten times easier!

Wow this was the best experience! I went in last night Everyone was soooo helpful and willing to…read morehelp. What I loved the most is they all worked together to help me out. Originally I went in to take out a screw that was stripped by the place I bought my bed. Well they made amazing suggestions. And I asked so many questions and everyone was nice and willing to help. They even helped get screws. With that being said everyone needs to buy a set of this to have just in case. It was very affordable and everything was neat and easy to find I love it here I HIGHLY RECOMMEND

I came into this store a few days ago because I was helping a friend move into a different bedroom…read moreof her house, which involved dismantling a bed/moving the parts downstairs. We had allen wrenches, but were missing the exact ones we needed for dismantling the bed. Fortunately, there was this Ace Hardware store just down the street, so I figured we could go in and see if there were any possible inexpensive solutions. An associate asked if I needed help (I unfortunately didn't catch the guy's name) and I mentioned the predicament, admittedly somewhat worried I'd have to buy a whole new allen wrench set just to get the one that I needed for the job. He took me to a place in the back of the store with old allen wrenches people had donated, often left over from similar bed/furniture dismantling/assembly jobs, and these were free. He gave me the option of taking a few and seeing if any of them worked. I did take about three of them, and fortunately, one of them got the job done! If I'm in the area and have any further hardware needs and the like, I'll definitely be coming around.

Went in looking for a Stihl item (which they are no longer a dealer and do not carry them any…read morelonger. But met Dominique (and Ken) and found out they make window screens for your home. So we took all our old screens in and had them make new ones. Our screens were old and stretched so the new screens are a huge improvement from our 20 year old worn out screens! They did a great job! Kudos

This was my first time attending the National Hardware Show at the Las Vegas Convention Center…read more The show is divided into two major sections--lawn, home, and garden--and regular hardware items such as tool boxes, welding helmets, plumbing supplies and everything else you could ever lump into the "hardware" category. I spent more time in the home and garden section even though most of the items don't have a use in Las Vegas for many of us. Since we've traded grass for xeriscape, many of us have no need for lawn mowers, weed whackers, et. al. The lawn and garden section was in the North Hall of the convention center. I met some very nice and interesting people. It's a much more laid back show than the geeks of CES. I eventually made my way to the Central Hall for the regular hardware items. One of the standouts in this area was the large electrical displays. If I were giving Benjamin Braddock advice this year, I'd tell him, "LEDs". There were so many vendors with lights of various kinds that used LEDs to generate bright lights. After the Central Hall, I went outside to the outdoor, recreation, and tailgate area. They had a number of food vendors here tied in with some kind of cooking item. There were several vendors selling outdoor pizza bakers that rotated the pizzas as they cooked. They also had samples. I was surprised at how much food and food related vendors that were at the show. I expected a lot of wrenches, toilets, and other hardware items. Imagine my surprise when I'm given samples of beef jerky (teriyaki flavor) on entering the show to get my credentials. I'll attend next year. It's too good a show to miss and it's at a great time of the year!

"Jo Josephine Is Awesome, Professional, Courteous...Solved My Problem Effortlessly Within…read moreMinutes.Bravo!!!

i need a certain light bulb for my overhead ceiling fan/light and i looked at all the bulbs, nada…read more So an employee, don't know his name, Wed, Dec 20 @11am went to the area and found the right bulb. I find that amazing, Today it was installed and I have light now in my home. Thank you so much for being so capable.

In a perfect world, we leave the big box stores behind and only shop at stores that care like Ace…read moreHardware. This particular location on Tropicana at Durango is so much larger than meets the eye. I loved the personal service here, the organized rows, and the well-curated selection of merchandise. I originally went there for Car Key Duplicates (which are the best deal here, skip the dealership!) and left with an armload of goodies you'd be hard-pressed to find elsewhere. Ginger Chews, Sarsaparilla, and beeswax and who knows what else? It all felt very Pacific Northwest or a caring hardware store I used to frequent in West Hollywood. I will be back on my next home project and for basic maintenance supplies, too. This Ace location is ACE and lovely. Pleasant shopping experiences make a difference. This store works to earn your business. :)

This place is absolute trash! Went in back in October for some Traeger pellets and the customer…read moreservice is awful, you can't get a hello or a thank you from anyone behind the register. You can get harassed by the solar saleswoman behind the desk who won't leave you alone though. Went again this week for more pellets after telling myself not to give this place business. I should've known better! Woman behind the register just sitting there paying more attention to her cellphone, male employees in back yelling and shouting profanity while I had my grandkid with me. At checkout, I noticed one bag had a hole and pellets were falling out, cashier told me to go put it back. Why, so it's someone else's problem? What a joke! I'll dive to the southern highlands location instead

Avoid this Lowe's if you care about honest delivery times…read more I purchased a washer and dryer set on March 22nd for over $2,000. I chose this location specifically because they guaranteed delivery by March 31st, whereas other stores had longer waits. Today is the 31st, and they just pushed me back to April 14th. This is a classic bait-and-switch. They take your money based on a 9-day promise and then change it to 23 days once the sale is final.

Outstanding service from two employees that helped me find the right product. Julio walked me to…read morethe right section, showed me the correct product (I was ready to buy the wrong one) and talked me through how to use it. Super friendly! Then at checkout Ali helped me self checkout. Super nice and helpful all the way through. These two employees were exceptional and a wonderful improvement to customer service a few months ago. Awesome experience- thank you for hiring these two people!!!! They are keepers!!!

No more Home Depot cause they SUCK! So, this is my go to home improvement store, everyone is always…read morehelpful. I wish I could remember the name of the gentleman who helped me last time, I forgot his name but we chatted about him being from Colorado. The employees are what make this store great, we all need a little help and expertise in home repairs, and they provide. Oh, and their bathrooms are always clean

I visited the garden section at Lowe's twice yesterday, and my second encounter really stood out…read more While checking out, Pearl asked if I had the Lowe's app on my phone (which I did). She took the time to walk me through it, showing me how to look for possible discounts like a $5 savings, and explained all the benefits available through the app. Her enthusiasm and helpfulness were outstanding--she is truly a great asset to Lowe's. Thank you, Pearl!