Sounds hard to believe, but my fiancé was cussed at and kicked out of the store for doing literally nothing wrong.
He had spoken to a sales associate and described the item he was looking for several times til he needed to ask the owner about it. Neither knew of this product, and both suggested something that wouldn't work. (I'll add that it was not their fault to not stock the item, not a particularly common thing)
After the owner insisted the item they had would work, he quietly turned away toward the exit. Before he reached the door, the owner called out that he was an ***hole and needed to leave. He asked him to repeat it in case he misunderstood. He then kept telling me my new title and threatened to call the police if he didn't leave. He tried to remind him he was a regular customer whom the employees were familiar with, but he only continued.
We have never met an owner so eager to dismiss customers, that it didn't even require adequate reason. Absolutely horrid man who doesn't deserve the helpful staff he has under his rule.
Also doesn't help that he's the owner, Larry, and corporate can't do anything to help all of these people talking about how terrible he is, including his employees.
I wish there were negative stars.
Disgusted- read more