Very displeased at the customer service i received today when picking up my light northface fleece…read more Not a coat but a fleece. A gentleman stated when given the ticket to pick up item that the price was wrong, that the price given by the owner was a dollar less because he was the one who cleaned it and that the price was wrong. Also stated my fleece was a coat and wasnt a fleece. So, when entering the facility there are no price boards letting you know price for services. They charge as they want, also i gave a $20 was charged for a coat price and not as what the owner charged on ticket. Very unhappy customer, and won't be a customer again. Was the 1st time there and it will be the last time

Excellent service. Always on time with dry cleaning schedule, and I have had no complaints with the…read morequality of their work, or handling of my clothes. I highly recommend this place.

There aren't many recent reviews on this place, so I figured I'd leave a little update in terms of…read morequality and value. I've never left a review before, so bear with me :). Firstly, I came in on a Friday around 9:20am and the owner mentioned my suit jacket and white button down would be ready by 3pm. They don't wash on Saturdays, but the desk is open to pick up clothing items. I had a wildly busy Friday, so this Saturday pickup option was awesome for me. Right in time to head up to the Met in New York! The owner(s) I think are a really sweet couple, and it's apparent that they get good business from how full their (excuse my pleb vocabulary) laundry rack(?) is. People only usually think to leave reviews when they've had either a wildly negative or wildly positive experience, so I thought I'd leave this as your everyday review. Overall: suit jacket came out perfectly, button down came out perfectly, everything was timely, owners were kind, what more can I say? The price for both was $21 including tax, I have no idea if that's good or bad because it's the first time I've done dry cleaning, but I'll definitely be back. Peace and love

Talk about feeling like a celebrity. Every time I walk in to drop off or pick up clothes I feel…read morelike I'm the next contestant on the price is right. I have to give my dad the credit though, considering he gets pretty much his entire wardrobe dry-cleaned there. Dress pants, dress shirts, golf shorts, regular shorts, dress shorts, golf shirts, polo shirts, sweaters, ties - and maybe more. As such, I get something akin to the royal dry cleaning treatment, the owners always thanking me for coming in, assuring me my clothes would be ready as soon as possible, and telling me how "your father is a good man - very nice, a very good customer." But for those toying around with different dry cleaners in the area - with or without celebrity status, I wouldn't hesitate to recommend this place. Just about everything has been ready the next day, is clean, crisp, and I can't remember a time where something came back dirty, stained, lost, or somehow shrunken. I've also used their tailoring services - back when I was a sophomore in college (circa 2005) when Abercrombie & Fitch jeans were all the rage - I found myself at the mercy of the mom that though 32" was too long for jeans and "didn't want them to rip" on the bottom despite the fact they were already distressed in the first place. [I am just a fraction over 5'11" but at the time I was probably 5'10"] so the very cool, very naturally distressed pants became much more straight and much more...unlikely to touch the ground. They did their best to make them a little "rough around the edges" (per my request) so it didn't look like I had them tailored. They came out fine and I wore them for years, so +1 for Buckland. So, go here. Get things cleaned and/or tailored. Become a celebrity.

Aqua Laundry is the best there is in town. I have tried many places but I keep coming back. I have…read morenever had a negative experience. They are extremely clean and all the attendants are very friendly. I have noticed that all their machines are always working so I never have to wait. They have plenty of seating and folding tables. I have also dry cleaned my delicates and their prices and turn around time is excellent. I tried their drop off service after my family and I went on vacation and I dropped off in the morning and picked up early afternoon with no problems. This really made my day. I highly recommend this place. It's really worth checking out.

My worst experience. I brought my family's clothes to be washed and folded because the plan was to…read morenot to do anything after stuffing our faces on Thursday. This meant Friday, Saturday and Sunday were days of relaxation. As I dropped my clothes on Wednesday at 1:00pm, the person at the desk tells me the girl who does is gone already for the day and she can have it done on Friday. Expectation of being the hero were crushed at this point, the sign read same day service. Ok, everyone needs time for day to give thanks, so I gave in agreeing to Friday. Soooo Friday I call to check the status, the same attendant began to tell me that the girl didn't show up because she was sick and could I pick up the clothes on Saturday. This was unacceptable! We have no clothes to wear. I told him what are you going to do for me because I'm paying for a service that has not been done. He says nothing just come on Saturday. Ok No! What time do you close? He told me soon. It was 3:30 pm and my ticket said 6:00. So if I didn't call and showed up at 6:00. Wow! Can you say pissed the f off! So, I leave and get there to my amazement to see the clothes in the dryers. He explains the girl was here but she left and to just pick them up on Saturday again. At this point, I told him I will take the clothes and I'm not paying you. I asked him if I didn't call him you I would assed out for clothes. And telling me that they would be done tomorrow is ridiculous because your credibility is lost. Smh. So guess what I'm doing today. So frustrated.

This business is run by liars! They'll say your clothes will be ready in 4 days, but then you'll…read moreget a text that it's ready for pickup in 2! They will look at a stain and say they aren't sure if it will come out, and even hang a tag saying that it couldn't be fixed, but I don't see a stain anymore at all! They're sign says they close at noon on Saturday, but if you ask if 11:55 is too late to drop off, they'll tell you "no". Everyone knows that a dry cleaner is always supposed to close 15 min early; but not these guys. Bunch of 10/10, 5 star, A+, liars.

It pains me to write this review, as previously, I had loved this cleaner…read more Up until today, I had great results bringing my vintage coats, jackets and blouses here. So much so, that I was here almost 3 times a week, spending hundreds of dollars within the past two months. Until I brought my vintage Cashmere coat in. A simple black vintage Cashmere coat. Which got ruined. When I got my coat home and took off the wrapping, I was aghast! It looked horrible. There were bad creases in all the wrong places; there was a sheen like that of using a hot iron on a fabric that you shouldn't iron. The arms were shrunk, the tag was shredded. Gone was the luxurious Cashmere look; it looked like it went through the washer! How did they ever let my coat go out the door in this condition? The next morning, I returned to Hourglass Cleaners with my coat, looking for answers. The first person I dealt with was nice and listened and admitted that it actually looked like it had been washed. He then got who I assumed was "the owner?" who looked at it, quickly pressed the shawl collar and wanted to hand it off to me???? Had he admitted what was obvious and apologized and offered a refund, that would have been the end of it and I would have returned. A mistake is a mistake. But no....he repeatedly blamed it on MY COAT! He kept alleging it was due to its age and turned it inside out to show me the lining and blame the lining! He blamed everything but took no responsibility for the damage done. If the age of my coat was such a concern, why wasn't I alerted to that before it was cleaned? They had cleaned another vintage Cashmere coat last year and it came out beautifully. I explained this and how I was a loyal customer. He looked at me with a blank, hateful stare. I was getting nowhere. He only wanted to argue with me and blame the damage on the age my coat. In the end, I got a refund on my cleaning cost for the coat and $20 for the coat itself. There was nothing left to say. I am still stunned. What awful customer service. What a shame. Just terrible.

This is my go to whenever I'm in a bind and our washing machine breaks down. Being in spa industry…read morewe go through an insane amount of linens each day and this laundromat is local. I never thought I would leave a review for a laundromat but if you're going to support a business: this is the one. The location is ideal, the space is incredibly clean, the washers accept coin as well as card, and most importantly the staff is friendly and helpful. Every single person I spoke with was absolutely helpful and friendly. It made my time go by quickly on an otherwise very stressful day. Thank you Clean N Green Laundromat for your great customer service. I will continue to recommend and use your facilities whenever I am in need!

Hate laundry....LOVE this place…read more The machines are fantastic, and I love that a wash here sanitizes your laundry (on cold). The dryers WORK (if you know, you know). My laundry dry time is about 30m. At other places, sometimes it takes FOREVER. I guess it's because they take great care of their machines. All of this plus card readers on the machines make my laundry trips SO much quicker than before. Staff is super friendly too, and I've used their wash and fold service in a pinch. 10/10 recommend. Decent price. They really take care of your laundry like it's their own. I travel out of my way to come here because it's truly the best laundromat I've ever been to. I'm in and out and my clothes are clean! That's everything I want.

I came in to have my floor length wool coat dry cleaned and de-pilled. The gentleman working was…read morevery friendly, got the job done quickly, and most importantly, my coat that I've worn for years looks brand new. I really appreciate it, it will look great for an upcoming work event I have in NYC. I look forward to returning!

I needed two suits cleaned on extremely short notice and they were more than willing to fulfill my…read morerequest. Great customer service & a 5 star local business. Fantastic value & the owner is a genuine. You can feel good about spending your money here.

I arrived here several minutes ago at 6:55 o'clock. It is now 7:02 and I'm sitting out front…read morebecause they would not let me in. The closing time says seven, and I'm just here to pick up a suit. They stared at me and said sorry we're closed and I pointed to the clock and showed it was before seven and she shrugged her shoulders. If you can't hire employees that give a shit about the work that they're doing, Maybe you should close down your store and find another business to go into. I will be there again so that I can pick up my suit, but I will no longer do business with this company. I do not recommend that anybody even think about going to best cleaners because their employees don't care and therefore it means their management doesn't care.

Should have checked the ratings before being completely upset with the un- cleaning my item…read morereceived and was then charged full price until I put up a stink and grudgingly was given a 15% discount! Unbelievable!

I do not know what i would do if Joseph ever retired. This man has worked miracles for me over the…read moreyears. No wonder Manchester Police and Fire Departments use Manchester Taylor Shop.

Joe was Amazing. He did tailoring to my Wedding Dress. He carefully and gently made advice,…read moresuggestions and my dress was tailored perfect on the first shot. No need to re adjust second time. He also tailored my fiancé Jacket to perfection. You can not see any of the alternation stitches. I HIGHLY recommend and I will be back for many more. This is a great shop, he went above and beyond and helped me carry my dress to the car. Absolutely had the best experience. Thank you Joe!!!

I received dry cleaning back that was dirty. I called the manangerb5 times he nevernreturned my…read morecall and they lost two very important shirts of mine.

Excellent service! We use Battiston's for dress shirts and they always do a great job. The pickup…read moreand delivery are such a convenience. I recently brought in a dress with a tough stain -- they were honest it might not come out but it came back beautifully. Friendly, reliable, and highly recommended!