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    Ace Cash Express

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Ace Cash Express

    Title loan

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    9 months ago

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    EZ Pay Registration Services

    EZ Pay Registration Services

    (7 reviews)

    North Oakland, Rockridge

    The first time I went to this place, I thought my life had changed for the better because I would…read morenever have to go to the DMV for anything car-related. That day I had sold a car, needed a new pink slip for it, and needed to update the registration on my work vehicle. Everything was great and worth every penny, which is about $25-50 beyond the DMV fees. Then I had a problem with the car I sold because it was in an accident. I needed to prove to my insurance carrier that I sold the car, but I had misplaced all of the paperwork from my first visit. So I went back hoping to get help. I told the person behind the protective glass what happened, thinking I had gotten a paper from them showing that I did not own the car anymore. I didn't know that they don't even process that part of the sale. Now mind you, I did not demand anything or ask them why they didn't do something. I just said that I was unfamiliar with the terms and what should I do with the form she gave me to fill out. I had never sold a car before. This person said to me, "Ma'am, that's why I asked you if you needed [insert more terms I don't understand]!" And I said, "I was thinking that was the paper I got with the blue stamp." That person says, "We don't issue forms with a blue stamp" all while glaring at me. Oh my. I wanted to cry. I broke up with the DMV just to get into a worse business relationship with this place. I would've happily given them twice their fees because I don't like the clients at the DMV and you have to be around those menaces for hours every time you go there. I would rather deal with the DMV now than go back to this place. I am appalled at how I was treated, especially when the man who I dealt with on the phone was so professional and had answers to everything I asked about what I needed to get done. I even told my friends on social media what a great experience I had the first time. I have definitely retracted that statement. What a shame. I really, really wanted to like this place.

    Very responsive. Very helpful…read moreI could get my moving permit in time to pick up car. The staff is very friendly. I will go there for my DMV stuff. I don't mind paying to skip the line from DMV.

    Ace Cash Express - titleloans - Updated May 2026

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