1. Ace Carpets and Flooring Co

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Van Nuys, CA

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Ace Carpets and Flooring Co

5.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

Services - Ace Carpets and Flooring Co

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D-W Interiors - Carpet & Foam Padding etc on Parking Lot Ground.

D-W Interiors

(36 reviews)

Van Nuys

We had carpets installed throughout the house last year, and D-W Interiors were great to deal with…read more They even gave a discount when asked. The installers worked fast and did a neat job. Months later during December's heavy rainfall, we had a problem with a leaking corner of the house. While the repair was somewhat expensive, D-W Interiors did a good job of replacing the wet base board, tack strips and padding. Sales rep Philip was a shining star throughout. Friendly, accommodating, and an all around good guy!

Absolutely horrible! They measured my unit nearly 2 weeks before installation. The day of…read moreinstallation they began by pulling up my old carpet. The concrete is now fully exposed. They then went to the van, pulled out the new carpet and rolled the new carpet out in the parking lot on the blk ground to cut the carpet while stepping on it leaving blk marks. The owner Antonio got mad at me for being upset rolled up the carpet and attempted to leave. I don't wear shoes in my unit let alone roll my carpet on the parking lot ground. I went in the rec room and moved all of the furniture to allow enough room to cut the carpet. Why didn't they do this from the beginning or why didn't they cut the carpet at the warehouse? What was the purpose of measuring ahead of time? After rolling the carpet out in the rec room Antonio got mad again that I wasn't happy so again he attempted to roll up the carpet and leave. Please remember I now have exposed concrete in my unit. I'm a woman, I had to have my male cousin go to the rec room and work with them (Antonio & his helper). Once a man stepped in respect was given and the carpet was laid. They left my surrounding flooring disgustingly dirty! Dirt, concrete pieces, etc. They charged the bldg over 2k to install the cheapest lowest grade commercial carpet you can find. They only changed the carpet in the living room not the remaining 2 bedrooms. They also did not match the new carpet to the old carpet. It was a totally horrible experience from beginning to end. They were suppose to arrive at 9am and arrived around 10am. The store is literally 2 miles away. Horrible service by a horrible owner! I would give them zero stars but I had to pick at least 1 to make the review. Horrible! Absolutely horrible!

The Floor Center - The beautiful carpet runner we just had installed by The Floor Center in Burbank, Ca.

The Floor Center

(152 reviews)

Northwest District

We had a wonderful experience with The Floor Center. We had a long scar in the floor of our 1940s…read morehome that had been poorly patched when someone had removed a wall long ago. Robert's team led by Carlos laced the wood back together (they had to take up a larger part of the floor because the boards didn't line up perfectly on either side of the old repair) and were able to reuse many of our existing boards to do it, you can see the new wood over by the wall in the collage. They sanded the floors down and prepared three stain samples (bottom left photo of the collage) based on colors we picked from a fan book they loaned us. The bottom right photo is the finished product and we couldn't be happier with how the floors turned out! They took great care of our home, using plastic to cover the openings to the kitchen and all vents so the dust didn't end up anywhere it shouldn't, and cleaned up the remaining dust when they finished. The stain is Nutmeg from Duraseal on red oak hardwood, with a Satin finish polyurethane sealant.

I'd had a flooring disaster, where a contractor laid LVP over bamboo, and installed my kitchen on…read moretop. The bamboo was suffocated and it buckled and got moldy underneath and started to push my LVP floor up. At first sign of trouble I decided to find the highest rated wood floor company in Burbank for help. Robert came and instantly knew what was going on without even demoing the floor. He kindly provided reference material for me to present to my contractor to prove he was at fault. He answered questions here and there while I fought my contractor to take responsibility and fix the issue and after a quick-fix failed, it was a no brainer to me to use Robert and his team to start again and get the job done right. His crew included Jason who worked like a craftsman to surgically remove the two layers of old flooring from around the footprint of my kitchen cabinets and entire ground floor area. The challenge was to retain the clean look of our new kitchen, avoiding trim to hide gaps, even though we were removing almost an inch of flooring and replacing it with 5/8' hardwood. We opted for a moisture barrier, an additional cork layer to try to retain the same height and then a beautiful, rustic looking engineered hardwood floor. I can't tell you how happy I am with the quality of the work. Eduardo expertly cut the flooring and brought up the level of the flooring around the cabinets to exactly the same height. The transition is seamless! If you are weighing up who to use for your flooring, pick these guys, they get the job done right. We are really happy with the appearance of the floor and the final product.

Ace Carpets and Flooring Co - flooring - Updated October 2026

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