This is the worse taxi-service out there.... it seemed nice at first but this is a complete joke. The owner Karen violates HIPPA law, recruits-hires homeless drug addicts and alcoholics who still drink....and then allows them to operate. She speaks a big game about people doing this and that wrong, how people are bad, how her workers need to listen more, how they need to be on there game when in fact she is a game.... she hires a driver that's homeless alchoholic to drive my Husband to his Doctors appointment he has breathing problems, this is his HEALTH HIS LIFE and the driver never shows up and we get a reminder that he will, upon calling she denies and never calls back, this Driver has been seen drinking and buying alcohol and then getting back into his cab to go drive people, there never on time and tons of other people know this too...she has employees who give false social security numbers and she hires them still and upon tax information there social sec. numbers are wrong and THEN SHE TAKE ACTION.... she talks about her workers, where they are, what they do, broke the HIPPA LAW multiple times, she hit a tree (which is on camera) in our yard our neighbors yard and then just ignores it...he needed Xrays today, very serious health issues and he needed to trust this service... with his life, and the owner plays games. This is not okay, this company is a joke her workers are addicts, or recovering addicts and lie on there resumes which she ignores and hires anyways, talks about people stealing from her company when its probably her own people, talks about bad drivers when her own company cant even show up on time when having a 15 minute window they lie, or just dont show.. there is nothing accurate about this company, there is nothing professional about this company, there is nothing safe about this company. read more