Alec has taken over the business and is the new owner. He is professional, has a pleasant smile and…read morepersonality and overall I am thrilled that the wine stain in my carpet is finally gone. It took an extra trip and some more money to make it right, but he did make it right in the end ultimately. I have expensive floor to floor wool carpeting and it's been impossible to find a wool carpet cleaner. It took many referrals until I finally got a hold of a company to clean- this company. I would give Alec and his company a shot, especially if you have wool carpeting. Tip of advice- if you are doing carpet cleaning, try to do it on a day that's not rainy and or too humid outside as the drier it is outside, the easier it is for your carpet to try and to avoid brown out/wicking of your carpet.

Under new ownership, we didn't receive the same quality work that we were used to for over 30…read moreyears. We requested steam cleaning and once the tech arrived, he suggested that we try a newer technology, low-moisture cleaning. In the past, living in a second floor condo, service required more equipment and typically two persons for a cleaning. We tried the low-moisture cleaning which looked just ok when done. We were told it should lighten up once dry and he said "It's not bad. It looks better than before." We decided to take a wait and see approach. After several weeks, the carpet looked liked it hadn't been cleaned at all. We believe without the hot water extraction, the dirt deep down wasn't adequately removed. We wouldn't choose the low-moisture option again. Pricing was fair though I believe we had a smaller number of rooms done than in previous visits.

The business advertised one price and then switched it . They were unresponsive and left me in…read moreworse condition than when I started. Had to have another company come out and redo the work.

Had them come out today for a pet treatment and carpet cleaning…read more Update: Came back for a second visit and the follow up service and advice was top notch! 5 Stars for sure!

So my cozy home has primarily hard surface wood and "luxury vinyl" plank flooring, but I do have…read moretwo large area rugs in the living / dining areas. One of them is adjacent to the front door, and the other is under the dining room table. So the rug that is by the front door is in a high traffic area and the one under the dining room table was "decorated" (in six different places) by my dog who was not feeling well yesterday. Needless to say, my attempts at removing those "decorations" was not terribly successful, so I called Zerorez. Fortunately, they had a next day opening and they arrived on the earlier end of that opening which worked well with my schedule. Jose and his assistant arrived promptly and explained what they were going to do, and then they got to work. I camped out in another room while they moved the furniture, and throughly cleaned the rugs. About 30 minutes later, they were done, and I paid via the payment link that was sent to me by text. I don't have a ton of experience with getting these rugs professionally cleaned, so I initially felt that the price kind of high, but after doing some research on rug cleaning prices, I actually think the cost ($283) was fair for what they were able to do. Both of my rugs look great and there is no sign of the mess that was there previously. Thanks Zerorez, Jose, and team! I will definitely reach out again in the future when my rugs need you to work your magic again!

Found Zerorez on Google and first time trying it for a couch cleaning. Cesar provided a great…read moreservice, very professional Will definitely be using again

Oxi Fresh Carpet Cleaning was schedualed to clean our carpets this morning. They called us at the…read morevery last minute to cancel our scheduled appointment after we moved all of our furniture. This business seams very very shady. To schedule an appointment and call the customer after the scheduled appointment is bad, horrible business. We noticed they are under different entities with the same name with different contact numbers ??? We tried calling them back but the numbers they called us from go to a complete different business. We were text to reschedule as we text them back, we never received a respons. I would NEVER do business with a company that schedules appointments and cancel at the time of scheduled service, WHO DOES THAT??? This business seams very shady to us. CONSUMER BEWARE!!!!!!

I had my carpets cleaned by oxy pro . Oxy cleaning did not work good . I'm sorry to say . Standard…read morecarpet cleaning company's d

Thank You, Diego's Cleaning Service Julio cleaned my carpets…read moreand did an amazing job! He is: - Very professional - Efficient My carpets look and smell: - Clean - Fresh I highly recommend Diego's Cleaning Service!

Do not use. Ever. Complete frauds…read more Apparently there is no longer a San Diego Carpet Cleaning so this review is for the company that is responding to the phone line on the San Diego Carpet Cleaning website (858) 800-2426. The carpet cleaning business in San Diego is seriously messed up. I received a ValPak coupon from San Diego Carpet Cleaning last week and went to the website (sandiegocarpetclean.com) to check them out. I called the number listed on the website (858) 800-2426 and set up an appointment for yesterday 8/2/2022. I told the technician who came to clean the carpets that I had a coupon (from ValPac) and tried to show it to him - $125 for a whole house cleaning up to 2,000 square feet. He said it cost more for shampoo and deodorizing and quoted me an initial cost of over $400!! I said let's drop a room; that's too pricey. His final price was $329 for 3 small rooms, hallway, and 15 steps. I stupidly agreed to it. When the technician was finishing up, my husband looked at my coupon again and said, the $125 price says it includes shampoo and deodorizing! He showed it to the technician who said he had to call his supervisor. I received a call from a dispatcher saying she would take my email and get back with me. In the meantime the technician bolted. He did not leave me with any receipt or any proof of service and left my front door open on the way out!!! (BTW, I had asked him while he was working if he was a independent-contractor who was hired by the company and he said, No, he worked for the company. He was an employee.) Needless to say, no one from the "company" called me back today. So I called the number i had from the ValPac coupon. The gentleman who answered said that San Diego Carpet Cleaning has gone out of business and the calls must be going to another company! He never sent anyone to clean my carpets yesterday! I then called the telephone number in the text I'd received from the "carpet care" company when they confirmed my appointment and spoke with another dispatcher. When I asked for the company name she said it was Green Carpet Care! She said that they don't have coupons and the technician who did the carpet cleaning yesterday is a new contractor. He has his own business!! So I was dealing with a company whose name does not match their website; whose ACTUAL website doesn't exist; (at least I could not find it anywhere); who sent me an independent cleaner/owner whom I would have vetted thoroughly if I had known he was NOT their employee - this is a serious safety issue; who permitted their subcontractor to seriously overcharge me; who never contacted me yesterday to explain what was going on; and who seems unconcerned about misleading customers.... Everything about this smacks of lies and fraud. The BBB is my next step. Along with a call to ValPac!

Just had our carpets cleaned again with Mark. What makes their service so good, other than clean…read morecarpets, is the fast drying. Today, Mark was here at 10am, done at 11:30 for three rooms, and dry by 2pm. They are the best.

Excellent Company. Process went smoothly and easily and carpet looks like new!…read moreCame out on time, dependable and thorough!

They are very Professional very responsive, provided me with very competitive pricing.read more

Gerardo and his son did an outstanding job cleaning the carpets and the furniture. His cleaning is…read moremeticulous and his prices are quite reasonable. If you want quality and fair prices, go with Mega Dry!

I had a very disappointing experience with this carpet cleaning service and would strongly…read moreencourage others to clarify pricing and expectations before booking. When I scheduled the appointment, I was quoted $102 for carpet cleaning and $75 for one gallon of pet urine treatment, for a total of $175. During the scheduling call I clearly explained that both the bedroom and living room areas were carpeted, and the quoted price was in line with other companies in the area. When the technician, Kevin, arrived and used a black light, he pointed out several puppy urine spots. Immediately after this, the price jumped to $325 for three gallons of treatment. The apartment had no odor and had already been treated with enzyme cleaners, so I was uncomfortable with such a large increase. After some discussion we agreed on $250, which was already significantly higher than the original quote. Another confusing point was that I was initially told the treatment could only be purchased in full "gallons," but when I pushed back on the price, suddenly the amount could be adjusted. The living room and dining area were also then priced as if the unit were a three-bedroom apartment, despite these spaces being discussed during the original quote. I agreed to proceed because I expected a deep carpet cleaning using the Chem-Dry system that was advertised. However, the actual service was extremely quick. I stepped out briefly and 31 minutes later the entire job was finished, even though the original estimate was about 1.5 hours for fewer rooms. The carpet looked only slightly cleaner and still visibly needed more work. When I raised this concern, Kevin dismissed it and told me I was "too young to understand." He attributed the results to traffic patterns, stairs (which had already been communicated ahead of time), and other factors. The tone of the conversation only became more respectful when my husband arrived. Later, I reviewed my home camera footage and saw that the carpet was mostly run over quickly with an agitator, rather than receiving the kind of detailed cleaning I expected. The carpet was barely damp afterward, which also raised questions about how thorough the cleaning actually was. Additionally, an area I was charged extra to clean was not cleaned at all because the technician felt it looked clean under a rug. If I'm charged for an area, I expect that area to be included in the service. When I contacted customer service to express my concerns, the conversation became defensive and dismissive. Ultimately the technician refunded the $200 I had paid, which I appreciate, but that was not what I originally wanted. I simply wanted the carpets cleaned properly. After moving furniture, preparing my home, and setting aside time for the appointment, the entire experience was frustrating. I now have another company scheduled to redo the cleaning. Overall, the experience felt rushed, inconsistent with the original quote, and dismissive of legitimate concerns about service quality. Pictures include proof of avoiding areas and Kevin getting in me (a woman) and my partners face when confronted with our concerns about higher cost lest time. I just wanted the job done. No well done carpet cleaning takes 31 minutes for three room that includes an 75 dollar per gallon added pet service.

Had a great experience with this company. Was able to get an appointment within a day or 2. Kevin…read morewas very professional, arrived on time, and did a great job of cleaning my carpets, including some stretching. Prices were very reasonable & was charged as quoted. Highly recommend and will definitely retain their services in the future.