1. Accurate Automotive

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Northglenn, CO

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Accurate Automotive

2.3 (62 reviews)
Closed • 8:00 am - 5:30 pm

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    Services - Accurate Automotive

    Auto brake repair

    Auto engine repair

    Accurate Automotive Photos

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    CAVEAT EMPTOR I have a regular mechanic that could not repair my car's 'possessed' horn, due to the attachment to the airbag. I let my guard down, didn't do my due diligence, and went to Accurate Automotive. I had just purchased this 'as is' used vehicle. The problem erupted (the horn just started blowing) as I was leaving the dealership. The dealership tried to fix by installing a new clock spring twice. This worked for over a week. At that point, I could not go back to the dealership. Again, my mechanic was honest and stated that they could not handle this repair. Now...Accurate Auto told me they were certain it was the clock spring again. (red flag) Okay, I went w this. I've been w my mechanic for so long that I was estranged from places like Accurate Auto. 2 days to receive part - 3 days in shop so far. No loaner. A $400+ part that they charged my $1000 for. $600+ labor. This was now Friday and they don't work on weekends. Monday, 6 days w/o a car and no loaner. This did not fix the problem but they still forced me to pay because 'they cannot return an installed electrical part'. Now, they wanted $3400+ for a new airbag. I asked to talk to the owner...who I was told left for vacation that morning . Okay, who's 2nd in command? The svc mgr will not be back until Friday. My svc rep, Robert, was the ONLY person I could talk to. As you can imagine, I was quite upset. Yes, I spoke (not yelled) the f-bomb a few times. The owner did get contact me. I explained my frustration incl about Robert denying me speaking w the owner, Alex. The owner's response...'and yet, here I am!'. He said that when a customer cusses, they give them the car back. I said, 'that's all I want, but Robert said I now had to pay the $5k+ to get it back ! This was a miscommunication and I got my car back for a 'mere' $1600+ for NOTHING. The horn was still possessed. I asked for and did get back the original, new, and still shiny clock spring they removed. Now they had my car 7 DAYS. I then took my car to Alternative Auto Care @ 12111 N Grant St, Thornton. The owner. Dale Baca assured me they could fix my car for a few hundred $'s. Indeed, they kept my car 1-1/2 days and the fix cost me $500. The problem was electrical short(s) between the clock spring and air bag. Loaner car offered. Alternative also told me that the airbag had been previously replaced due to a recall. I fully recommend Alternative Auto Care. If you choose to take your vehicle to Accu Auto after reading about my experience, then you cannot complain about what they do to you. CAVEAT EMPTOR (see pics)

    I brought my 2006 Mercedes S500 to Accurate Automotive to diagnose a noise coming from my passenger-side wheel. I suspected it was the wheel bearing but wanted professional confirmation before doing the repair myself. I clearly explained the noise location and also mentioned I had a torn boot on my driver-side axle. After dropping off my car, I received a text with a link to their diagnostic report, which included a video. However, the video showed a technician shaking my driver-side axle and claiming that was the source of my problem--not the passenger-side wheel noise I came in for. They quoted over $1,500 for parts and labor to replace the axle. Since I'd already purchased the axle and planned to do the work myself, I declined. That weekend, I replaced the driver-side axle and tie rod end. While doing the work, I noticed the driver-side wheel bearing was slightly noisy, so I replaced that as well. After completing everything and test driving the car, the original noise was still there--coming from the passenger side, exactly where I'd told them it was. I called to express my concerns about paying for a diagnosis that didn't address the issue I brought the car in for. It felt like they simply put the car on a lift, shook the axle with the obvious torn boot, and called it done without investigating the actual complaint. The manager, Alex, was immediately defensive and combative rather than understanding my frustration. While he did offer to look at the car again, I'd lost confidence in their diagnostic abilities. Additionally, their report claimed I needed a brake fluid flush because it was "very dark." I checked the fluid myself--it was clear, and my moisture testing device showed only 0.5% water content, well within acceptable limits. I'm also puzzled by their $1,500+ quote for an axle replacement when the part costs around $400 and took me under two hours to install. Unfortunately, due to the inaccurate diagnosis, questionable additional recommendations, and poor attitude when I raised concerns, I cannot recommend Accurate Automotive and will not be returning.

    Amount paid to Gebhardt BMW to correct accurate automotive errors

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    2 years ago

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    9 months ago

    Thank you accurate auto and Shelby got my truck back running better!! Always recommend!! And ivy's subaru thank you!!.

    Business owner information

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    Alex K.

    We are glad you're back on the road! Thank you for the 5 star review.

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    Alex K.

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    4 years ago

    Not the same owner. Totally different since Ed is no longer there. All of the great reviews were posted before the change.

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    4 years ago

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    3 years ago

    Prices are rediculously high, owner is very rude. There communication is terrible would not go here again.

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    Page 1 of 2

    Ask the Community - Accurate Automotive

    Review Highlights - Accurate Automotive

    “Went to accurate automotive to had my vehicle worked on and Alex and his team did a great time and got me out the door the same day!”

    Mentioned in 10 reviews

    Read more highlights

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    Went to get tires for my Tesla. This is at the discount tire at 104th ave and Colorado Blvd in…read moreThornton, Colorado. MNot really looking forward to it because of cost. WAs acknowledged as soon as I entered the store. The employee asked how my day was going and how could he help me. Advised I was anted to look at balancing my tires. We went out and looked at my car and he took measurements of the tread. Shame on me for not paying better attention. The tires were into the lowest section. Back inside and looked at replacement tires. Determined which was going to be best for the Tesla due to the weight of the car. I was impressed by the employee to know about different tires for teslas. Owning a Tesla, I knew this was important because regular tires wear extremely fast. Once I paid for the tires, he told me it would be about an hour and gave me an exact time. My car was done 15 minutes early. I love when a company under promises and over delivers Value was comparable or some lower than other places I had looked at. Store is clean. Employees are all in clean uniforms even the techs looked good

    I already check 18 tires per day on my semi! By habit i was…read morewalking by my car and glanced at the tire and seen a nail in the tire but it wasn't flat nor did it trigger the tire sensor yesterday. So I started it up and sure enough the sensor came on and drive it up here to get it fixed. I walked in on and empty store, literally no one before me and the nice rep told me it would be next and right in. I hate waiting so I was wondering how long that would take. The customers were starting to come in and the phones were constantly ringing. They were really and they still finished my car in just under 30 minutes! Everyone was SO polite and professional also. Come to find out the mechanic didn't even charge me so I gave him $20 bucks to buy lunch because I really appreciated the quick service.

    Accurate Automotive - autorepair - Updated November 2026

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