1. Accurate Automotive

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Northglenn, CO

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Accurate Automotive

2.3 (62 reviews)
Open • 8:00 am - 5:30 pm

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    Services - Accurate Automotive

    Auto brake repair

    Auto engine repair

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    CAVEAT EMPTOR I have a regular mechanic that could not repair my car's 'possessed' horn, due to the attachment to the airbag. I let my guard down, didn't do my due diligence, and went to Accurate Automotive. I had just purchased this 'as is' used vehicle. The problem erupted (the horn just started blowing) as I was leaving the dealership. The dealership tried to fix by installing a new clock spring twice. This worked for over a week. At that point, I could not go back to the dealership. Again, my mechanic was honest and stated that they could not handle this repair. Now...Accurate Auto told me they were certain it was the clock spring again. (red flag) Okay, I went w this. I've been w my mechanic for so long that I was estranged from places like Accurate Auto. 2 days to receive part - 3 days in shop so far. No loaner. A $400+ part that they charged my $1000 for. $600+ labor. This was now Friday and they don't work on weekends. Monday, 6 days w/o a car and no loaner. This did not fix the problem but they still forced me to pay because 'they cannot return an installed electrical part'. Now, they wanted $3400+ for a new airbag. I asked to talk to the owner...who I was told left for vacation that morning . Okay, who's 2nd in command? The svc mgr will not be back until Friday. My svc rep, Robert, was the ONLY person I could talk to. As you can imagine, I was quite upset. Yes, I spoke (not yelled) the f-bomb a few times. The owner did get contact me. I explained my frustration incl about Robert denying me speaking w the owner, Alex. The owner's response...'and yet, here I am!'. He said that when a customer cusses, they give them the car back. I said, 'that's all I want, but Robert said I now had to pay the $5k+ to get it back ! This was a miscommunication and I got my car back for a 'mere' $1600+ for NOTHING. The horn was still possessed. I asked for and did get back the original, new, and still shiny clock spring they removed. Now they had my car 7 DAYS. I then took my car to Alternative Auto Care @ 12111 N Grant St, Thornton. The owner. Dale Baca assured me they could fix my car for a few hundred $'s. Indeed, they kept my car 1-1/2 days and the fix cost me $500. The problem was electrical short(s) between the clock spring and air bag. Loaner car offered. Alternative also told me that the airbag had been previously replaced due to a recall. I fully recommend Alternative Auto Care. If you choose to take your vehicle to Accu Auto after reading about my experience, then you cannot complain about what they do to you. CAVEAT EMPTOR (see pics)

    I brought my 2006 Mercedes S500 to Accurate Automotive to diagnose a noise coming from my passenger-side wheel. I suspected it was the wheel bearing but wanted professional confirmation before doing the repair myself. I clearly explained the noise location and also mentioned I had a torn boot on my driver-side axle. After dropping off my car, I received a text with a link to their diagnostic report, which included a video. However, the video showed a technician shaking my driver-side axle and claiming that was the source of my problem--not the passenger-side wheel noise I came in for. They quoted over $1,500 for parts and labor to replace the axle. Since I'd already purchased the axle and planned to do the work myself, I declined. That weekend, I replaced the driver-side axle and tie rod end. While doing the work, I noticed the driver-side wheel bearing was slightly noisy, so I replaced that as well. After completing everything and test driving the car, the original noise was still there--coming from the passenger side, exactly where I'd told them it was. I called to express my concerns about paying for a diagnosis that didn't address the issue I brought the car in for. It felt like they simply put the car on a lift, shook the axle with the obvious torn boot, and called it done without investigating the actual complaint. The manager, Alex, was immediately defensive and combative rather than understanding my frustration. While he did offer to look at the car again, I'd lost confidence in their diagnostic abilities. Additionally, their report claimed I needed a brake fluid flush because it was "very dark." I checked the fluid myself--it was clear, and my moisture testing device showed only 0.5% water content, well within acceptable limits. I'm also puzzled by their $1,500+ quote for an axle replacement when the part costs around $400 and took me under two hours to install. Unfortunately, due to the inaccurate diagnosis, questionable additional recommendations, and poor attitude when I raised concerns, I cannot recommend Accurate Automotive and will not be returning.

    Amount paid to Gebhardt BMW to correct accurate automotive errors

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    2 years ago

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    9 months ago

    Thank you accurate auto and Shelby got my truck back running better!! Always recommend!! And ivy's subaru thank you!!.

    Business owner information

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    Alex K.

    We are glad you're back on the road! Thank you for the 5 star review.

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    Business owner information

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    Alex K.

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    4 years ago

    Not the same owner. Totally different since Ed is no longer there. All of the great reviews were posted before the change.

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    4 years ago

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    3 years ago

    Prices are rediculously high, owner is very rude. There communication is terrible would not go here again.

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    4 years ago

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    3 years ago

    Payed 110 just for them to not do anything to my car waste of time, money. They said I have to Hotwire stuff to get what I need to be done

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    Review Highlights - Accurate Automotive

    “Went to accurate automotive to had my vehicle worked on and Alex and his team did a great time and got me out the door the same day!”

    Mentioned in 10 reviews

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    've been bringing my vehicle here for years. When I needed a vacuum leak fixed, I trusted them like…read morealways and approved the estimate. Picked it up with the check engine light still on. Codes showed the problem had been there for hours - they never fixed it. This should have been a straightforward repair. When I asked what happened, staff were dismissive. Aliyah claimed my CV axles were causing a rough idle and suggested replacing them. That has nothing to do with a vacuum leak. I asked if they'd performed a smoke test. She said no because of a tear in the intake hose. But you have to seal the intake to run a smoke test - the tear would need to be fixed first for any diagnostics to work. Either they didn't do the work or they're making excuses. I paid for a simple fix I didn't get. After years of loyal business, I expected better. This isn't the shop I thought I knew. Feels like they took advantage of that trust.

    Well a person corey.sowa@cbauto told me to email them but the email keeps coming back undeliverable…read moreok well..... I just want to say that there was a guy that worked there when I first started to go there he was Asian I don't remember his name. I felt that he was trustworthy. These guys now I feel they are not. I feel that they are just trying to make money and don't own up to the mechanics mistakes. I really think their mechanic needs more training or a new mechanic. This will be the last time I wright about this and I will be going to a new place that seems more transparent .they said they will let me look at what is leaking .when I tried to do that they made me go out of the area. Thankyou whomever is reading this

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    Pros: *quick service…read more Cons: *poor customer service *didn't believe me/listen to me *didn't thoroughly check car after repair My husband and I were changing out my rear brakes during the weekend and ran into a problem: one of the brake caliper pistons over-extended and brake fluid began leaking out. I looked for places that might be able to help with repairs and found Service Street. They said they could look at my car on Monday, so we towed it over and left it. When the repairs were done on Monday evening, we stopped by to pick up my vehicle. As soon as I started driving, I realized my air conditioner and fan weren't working and that my turn signal was blinking more quickly and louder than normal. I went right back to Service Street to talk with them. When I explained what I'd noticed in my car in the ~5 minutes since I left their station, they said, "Well, we worked on your brakes and caliper, so that has nothing to do with the AC or turn signal." I agreed, but I also told them that these things weren't issues when I brought my vehicle in. They had hooked a diagnostic computer up to my car, so they were obviously connected to the electrical system, but they kept saying they hadn't done anything to cause these issues. They said I could leave my car another day and they'd give me an estimate for what those repairs would cost. I said, "I just spent nearly $1,000 on repairs and can't afford more issues that didn't exist before I brought the car to your shop." They wouldn't budge, though, and even though their shop was still open for another hour, they said we'd either need to bring the car back on Tuesday or at a later date. We reluctantly scheduled for the weekend with the understanding that they would just look at the car but not do anything that would cost us more money. My husband and I looked at my fuses there in Service Street's parking lot right outside their main office--no one came out to check or offer any type of assistance. We didn't see any burned-out fuses, so I came home and instantly began researching. With my first Google search, I found a site that recommended disconnecting the battery for 10 minutes to reset the system. We did that and then everything functioned normally. Service Street was still open at that point, so I called them and told them that we'd figured it out ourselves. I explained what we did so that hopefully they will consider this in the future. I told them how frustrated I was that they discounted what I'd said when their diagnostic computer had, in fact, caused the issue. The customer service rep didn't apologize but said he'd pass my message on to the mechanic.

    Hi All This Place is Sucks I was Here on Oil Change on January 2026 and after that My Engine Lights…read moreis On I don't think they changed my oil or they put Correct Oil to my car If u Love ur Car Please don't come to this Place They Sucks...

    Accurate Automotive - autorepair - Updated October 2026

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