1. Accurate Automotive Inc.

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Brookfield, IL

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Accurate Automotive Inc.

3.0 (4 reviews)
Open • 8:00 am - 5:00 pm

Services - Accurate Automotive Inc.

Routine automotive maintenance

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8 years ago

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Sam's European Asian Domestic Auto Service - Sam, proudly standing in front of the shop he started 40 years ago!

Sam's European Asian Domestic Auto Service

(50 reviews)

A plus all the way Fast and very pleasant from start to…read morefinish Very happy I called them and walked in the door This is the place to call your mechanic spot and also to recommend to someone

I have trusted this service department with my vehicle for years, which is exactly why this…read moreexperience is so disappointing. I recently brought my car in for routine maintenance (an oil change). Immediately after picking it up, I noticed a message on my dashboard: "No navigation module connected." This system worked perfectly before my visit and is something I use daily. I mentioned it right away, and a staff member showed me the navigation module located in the glove compartment (something I had never needed to access before). He briefly handled it and then told me it "wasn't working." That didn't sit right with me. When I got home, my husband took a closer look and discovered that the SD card inside the navigation module was missing. We ended up purchasing a replacement ourselves, but even after installing it, the system still does not work. At this point, the only reasonable conclusion is that something happened to the navigation module during service. Whether it was removed, swapped, or mishandled, the fact that a key component was missing and not disclosed is extremely concerning. What's most upsetting is the lack of accountability. Instead of acknowledging the issue, it was brushed off. I brought my car in for a simple oil change and left with a non-functioning navigation system. Be cautious bringing your vehicle here--especially if you value transparency and trust

Murphy's Transmission & Complete Auto Repair

Murphy's Transmission & Complete Auto Repair

(33 reviews)

Christan, Mike, and the rest of the Murphy 'family' (and it DOES feel like family!) were super in…read moregetting our oldest Subaru tuned up and ready to ride well while we were on vacation! I especially admired their integrity about our catalytic converter needs: sent me to Raj at Brookfield Mufflers as Murphy's doesn't do welding. These are good people! I'll be back!

Not professional, not knowledgable, no accountability…read more I called on Tuesday to see if I can leave my car with them Thursday to get a check engine light resolved and brakes checked. I mentioned it was important I get the car back by Monday morning for work and they said it would be done by Friday. 8am Monday comes around, no phone call last week, the weekend, I call they said they didn't know i needed it Monday morning, they are just starting it. They said no one told them that.. I then have to take off work. I get a phone call at 10:40am about the results, I need a new EVAP canister PURGE per code, which I received too on my device. Then over $900 for only my front brakes. I just say yes at this point because I have work at 5:30am the next morning and need my truck. I got to pickup my truck at 2pm, the guy at the front desk asks me about my display how it's not working. I thought that was odd, I go to my truck and now my radio screen/display will not light up or display. I asked what happened the other guy Mike starts yelling at me when I asked how can I leave it with you guys, you clear codes, and now my display won't work. He did try and do a few things but acted like he didn't know about it, but the other guy did? Very suspicious. Didn't want any ownership, yelled at me for it not being his fault. I now have no AC because I can't access my display on the hottest week of the year so far and they offered no resolution or offered to take it back in to try and fix the issue.. I had work done by them last year when I moved out here, I trusted them. I thought I had a local, reliable mechanic like I did where I'm from, but I see now that they're unfortunately just like all the rest. I'd pay their prices for a good experience and trustworthiness, but that is gone. I would recommend shopping around mechanics so the same experience doesn't happen to you.

Accurate Automotive Inc. - autorepair - Updated October 2026

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