Darned appliances are going to break from stoves like our gas wolf range to washing machines…read moreRandy's has been at our home. On our most recent repair I was most frustrated with the service and thought I would be writing a scathing review. However, rather than lash out I wrote a letter to Randy explaining my frustration. Randy called me back in person and on a Sunday. Together we talked through to issue and resolved my concerns. Once I hung up I realized few companies maintain the integrity standards that Randy's Appliance just demonstrated. You are going to need repairs some day put your money with the people that have earned your business. I'd choose Randy's every time.

Our fridge started going out on a very busy day for us. Called Randy's, he showed up that…read moreafternoon in between our other important appointments. He found the problem, had the part, and made the repair. In and out within the hour. Very reasonable price. We will use these folks again. Highly recommend!

Tom is a great guy who is honest, knowledgeable, and responsive. Did not try to take advantage…read more After being thorough and helpful diagnosing the problem with the clothes washer I decided that it would be more economical to buy a new machine. Even though didn't do the repair he still made a recommendation for manufacturers and where to buy. Call him first!!! PS - Freedom

Excellent appliance repair team. Have used them for dryer repair and refrigerator. Both times they…read morequickly diagnosed the problem and had replacement parts at the ready.

Brian does a great job! He is timely in his response and very knowledgeable about all Wolfe, Miele…read moreand Sub-Zero appliances. Earlier this week I had a problem with a Miele coffee maker. I called Miele and they said that they would have someone call me within 3 days to schedule an appointment - no one ever call. When I didn't get a call back, I called First Class. They diagnosed the problem over the phone and ordered the part on a Tuesday. Brian then came out on Saturday to make the repair...Would highly recommend him to anyone!

Brian has taken good care of all my Viking appliances over the years - particularly my 48" Viking…read morestove and fridge. He's an expert in high end appliances, always prompt and courteous and gets the issue diagnosed and fixed quickly. Highly recommended.

I called Crown Appliance one afternoon when our washing machine stopped working. Keith came out the…read morenext morning during the time window he had given. He was able to fix the machine since he had some replacement belts with him. Price was quite reasonable. When I mentioned old electric stove with clock and timer not working, Keith also showed us a simple work-around to use self-cleaning feature even without the timer. I would happily call him again.

don't use this company to fix your appliance! I asked to have a stove converted from natural gas to…read morepropane gas. The guy came over and broke off one of the parts was there for about 30 minutes and left. Still charged me a service charge of $89.00 even though he did nothing to fix the issue. I would recommend Eastern Shores for your appliance repair needs in the future. At least Ross from Eastern Shores was upfront about what was wrong with my stove and didn't charge me any service fee. In fact he offered to give me a used stove at no cost. Call Ross at 603 545 1291 he is honest and upfront about everything. He didn't even charge me a service charge!!!

Very prompt and professional. Called when our washer wasn't working. was willing to come out the…read morenext day to look at it, but my wife wanted to be there, so he scheduled the first day she was available. He was very knowledgeable and diagnosed the issue. Ordered the part and said it would take a couple of days for the part to arrive. He called as promised when part arrived and scheduled the install within days. Showed up on time and installed the part. Great communication and follow through. Would definitely recommend.

This guy should really change the name of his company. Maybe to something like 'I Couldn't Be…read moreBothered'. I called three times over the course of 2 and 1/2 weeks and he never called back. Tenney Mountain was GREAT though!

Outstanding company will go the extra mile to fix problems. I had another company come out to see…read moreabout a small sink sewer connection that came loose, (which I had installed) one company wanted $510, Brookside gave me a circular seal for nothing and I fixed sink in 10 minutes.

I just had Mike and his team do a number of projects at my house in Merrimack and they knocked it…read moreout of the park. They were quick to offer solutions, punctual and performed a great cleanup at the end of every day. I am so happy with all of the work they did and the fair no nonsense pricing. Over the course of a couple of days they completely rewired my garage, installed and vented three bathroom fans and added recessed lighting to a bedroom. I will definitely be having them back to continue to cross home improvement projects off my to-do list.

Brad was very helpful in addressing concerns we had with our electrical system. Put in new panel…read morefor us, and cleaned up afterwards. Would use them again.

I had the wonderful opportunity to work with Brad and Anthony! They were both very attentive and…read moreprofessional! They both explained the problems that were found and gave me the best solution. And they were able to fix both of my problems the same day! Already have my next appointment scheduled!!

Matt responded promptly to my phone message, and made a site visit to assess the problem. He…read moreordered the replacement part and repaired the unit as soon as it arrived. His service was professional and courteous.

Be careful using Matt. He's a nice guy and serviced my stove twice. But both times he did not…read moreexplain himself well. He set my expectations for a lower cost for the service. One would think they could trust somebody with so much experience. But both times he handed me higher bills then I expected. He Nickles and dimes for his time. Be careful. Watch the clock carefully. Do not talk to him. He wants every little penny ; he does not think about the continuing relationship with a customer.