I cannot explain how great they were to work with. We've previous used another company for a few…read moreyears and felt they weren't being truthful. We called suburban, they came right out and took amazing care of us. They were professional, on time and extremely reasonably priced. I highly recommend them.

Our septic system failed on a holiday weekend. We called every septic company within 40 miles…read more Randy was the first and only to respond the same day, and came out at 6 PM on the Saturday before Easter, during the Covid crisis, to try to fix our problem. Unfortunately it was a bigger job and had to be done the following week. He moved us up in his schedule given the severity, and replaced the broken pipe from our house to our septic tank. He was very fair with his his pricing, and has great customer service. He even gave us his cell to call if there were any issues between the time he could do the job. We highly recommend them!

We had Zach replace our kitchen faucet and install a water softener. He did a great job! Quick…read moreservice, reasonably priced

Great service with quick response. I had a leaking bath that Zach diagnosed and fixed within a few…read morehours and didn't break the bank. Highly recommend!

Highly recommend Joe at Arrow Plumbing! It was hard for us to find a plumber we could truly trust…read moreafter having some bad experiences in the past, but Joe completely changed that for us. He was knowledgeable, friendly, honest, and very fair with his pricing. He came out and took great care of us, and we couldn't be happier with the service. We finally found a plumber we can trust and will definitely be calling Joe again!

I highly recommend Arrow Plumbing. Jerry and Cesar were outstanding--professional, knowledgeable,…read moreand exceptionally thorough. They clearly explained the issue and repair, worked efficiently, and treated my home with care. What stood out most was their honesty. I genuinely felt they were looking out for me as a customer and prioritizing people over profit. The price was also very fair and reasonable, especially given the quality of the work. That level of integrity, along with their technical skill and clear communication, is rare to find these days. Thank you, Jerry and Cesar, for such an excellent experience.

My sump pump went out and due to a storm flood that occurred that Sunday morning, my entire…read morebasement was flooded with about 3-4 inches of water. I called Rogue, I had used them in the past as well, and had great service. This time was no different. Brad came to my home from Rogue and was outstanding, he was very courteous, detailed, answered all my questions and finished the job quickly. He was honest and up front regarding the pricing, which was very fair. Brad was a great guy. It's good people at Rogue Plumbing, I will highly recommend them. Jerret C.

This is MY go-to plumbing service from now on! After…read moredealing with three other companies for water issues over the last year, replacing several faucets and finally fearing the worst for a clogged shower valve, John saved the day. We expected a costly job to include tearing out tile and drywall. Instead, it took John just under an hour to clear the valve and everything was as good as new. He was on-time and fast, courteous, professional and above all- knowledgeable. There was no guessing. He knew what the problem was and how to fix it right the first time. We had other plumbing services out who either weren't interested in fixing the problem, didn't know how or were aiming for follow-up work. All of them came at a huge cost and plenty of surprise fees, including one who wanted to charge $300 for a $80 faucet. Rouge plumbing is a flat -fee service which means there are no surprises, no hidden costs and no per-hour fees. You know what the job will cost up front and it's far less than you might expect. Not only that, but they actually have a customer incentive program with additional discounts and referral bonus cards. It's a completely different way to do business and one that benefits the customer. I no longer cringe when our well water starts giving us fits. I just call John every time.

It was by luck of the draw that I chose this company. They were fantastic. What I appreciated was a…read moreconstant communications between them and us. They were very professional and explained everything what they were going to do. They promised the work to be done in two days and they were. Before they left, they cleaned up the entire area. I would highly recommend them to do your plumbing needs my husband chose to do the dry wall,

Extremely prompt response and great communication. Methodically assessed and diagnosed the problem…read moreas a loose wire in our breaker box. Did a thorough review of impacted fixtures and switches and clearly explained what he was doing. Reasonably priced and great value. We will certainly hire again for work in the future.

Mike came out and snaked for about 45 minutes. He said he could not do anything and we needed to…read moreget someone with a Jeter. And charged me $242.00

Prompt and handled the project as requested. Called back quickly and addressed my needs. Easy to…read morework with and very professional.

Our home had two outside faucets that started leaking during the 2023 winter. Fortunately we did…read morenot have a issue with the leaks, but I was concerned and called MAD plumbing, asking for an evaluation on repair. Mike arrived promptly, surveyed the situation, and quoted a price for the repair. We agreed on a day for the work to be performed, Mike showed up bright and early in the AM and was finished with the job in a little over an hour. Mike does great work, this is the second time we've used his services, and we will call on him for jobs we are planning in the future. Thanks MAD plumbing for a job well done!

Replaced my water heater in one day, was cheaper then tge rest and unbelievable service. Great guts…read morewill use again in future.

Would have liked to get an estimate of cost to do job instead of getting an inflated invoice after…read morejob was done. Amount was shockingly high. Not being at the location made it impossible to supervise and oversee. I'll have to wait til I return to site to see how the job was done. My rating ( low) is based on the cost of doing what I feel is a common and not complicated gas valve replacement. When I spoke to Vince about it, his response was underwhelming.

I recently had Leveled Up Plumbing come to my home to install a new sump pump. I called for an…read moreappointment & Vince was at my house the very next day! Vince explained everything to me about the new sump pump. He was knowledgeable, friendly & the price was the lowest that I had gotten when calling around to local companies. Our family will most definitely use Vince & the team at Leveled Up Plumbing again for any plumbing needs that may arise.

it took two days to get someone out! I was told he would come on day one but didn't! he was…read moresupposed to arrive at 7:59AM on day two but didn't get here until after11 AM. too much waiting time! Once here he did a fine job.

Didn't choose because they wanted to charge me $78 just to come out give me an estimate to install…read morea natural gas shut off valve and quick disconnect fitting. Charging for an estimates to make money is asinine since we already knew of the two parts needed. If I were getting a repaid done, I Could have understood as, who wants to tell someone what the problem is to have them get it done elsewhere, but this wasn't that case. Everyone else was able to give me an estimate simply by me posting the pictures of the area and parts to be installed.

I live in Marengo, and I would recommend these guys any day of the week! I called their office on a…read moreFriday evening and Mark, the owner, picked up on his cell. He was able to help troubleshoot an issue with me, and it turned out that I needed a new hot water heater. Communication was great throughout the process. Steve was who I met at my house (technician or foreman, not sure) - he was also super kind and helpful. If I ever have any other issues in my house, I'll be sure to call Mark.

Completely lazy customer service, with mixed/improper expectations. Called for 3 days, each day…read moretold would be serviced later that day. Each day, no call, no show. Excuses each time pointing to bad to be management and disorganization. On the 4th day (today) , was told someone came out the prior evening but no one was home. I was home all day/evening and was awaiting the pre-call that I was told repeatedly that I'd receive, so I wasn't sitting by my door waiting for someone to knock. When I explained I got no call, they read back the phone number they had, which I had repeated every time I called, and the last 4 digits were swapped. The rep just said, "Oops, that's the problem then." Yeah, no one read call my number to confirm and recommended they start doing that after the rep gave another excuse of "receiving so many calls to their office." When I asked to get priorized today as my young child would be coming over for the weekend today and was told they could "try, but..." and when I explained this has become ridiculous they defaulted back to saying "no one was home last time we tried" and I referred back to THEIR expectations set that they would call when ON THEIR WAY, then why still show up when no one answered because they called the wrong number? The rep got incredibly irate and aggressive and I asked if I should call another company since they can't seem to keep up/adhere to expectations, to which she yelled "yes, I think you should" be hung up. I know this is the hot season and it's busy, so give proper expectations, confirm you have correct contact information, keep your customers updated and for God's sake, take accountability and hold your temper... Unprofessional, unreliable, incredibly unpleasant company to interact with.