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    Accu-Floor

    5.0 (1 review)

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    14 years ago

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    Easton Flooring - Carpet

    Easton Flooring

    (3 reviews)

    Let me share an exceptionally odd experience with this company. I was visiting from out of town to…read moreassist an elderly relative with the installation of a French drain to address a basement water issue. That process meant destroying old vinyl sheet flooring in two locations. I called Easton Flooring and Steve came out the same day to look at the work. He measured, we spoke about materials, the work, and that I would need a plumber to remove and reinstall the toilet, washer, and dryer. Each area was small; on the order of 50-60 square feet, but given that it looks unsightly and is a trip hazard, it has to be done. One area had some carpet rolled back that needed to be stretched and anchored. We had a great discussion, and Steve told me to expect an emailed bid in a few days. Later that day, I received the bid; about $3,300 for about 100 square feet of glue down vinyl planks. I thought that seemed high, so the next day I visited the showroom and met with Juan; Steve was off as it was a Saturday. I explained to Juan that we needed to lower our price and I asked about a floating floor. We chose a color that they had in stock, and Juan indicated that this approach should bring the cost down to about $2,000, give or take. Much more affordable for the elderly relative who owns the home. I was excited as I got the impression that these folks would do a great job. I called to schedule the work, couldn't get in touch with Steve. I had already explained that I wanted to schedule the job out a few weeks so I could be there to help my relative and to clean afterward. Several calls went unanswered by Steve. Spoke with Juan a couple times; he said Steve was the only one who could schedule. Finally heard from Steve via email that the price would be about $2,800, not around $2,000, even with the less costly material. Oh well, I'm sure it's more work than I imagined, prep and all. But still, he wouldn't schedule the work. I emailed again and asked point blank if there was some reason he didn't want the job and his response was that I should get someone else; he was not going to do the job for us. I'm flummoxed. We had a great meeting with him and he never mentioned that he wouldn't want the work. Maybe it is too small, maybe he holds an unspoken prejudice, maybe I did something that rubbed him the wrong way. No matter what, I've never been treated so unprofessionally in any dealing with a tradesman. I wasn't sure how many stars to mark; they have a nice showroom, and they seemed like nice people, but this whole thing left me feeling discriminated against and left my relative with a dangerous trip hazard floor situation. I can't recommend them.

    We previously hired Easton Flooring to replace carpet in our master bedroom and on our stairs and…read morewe're thrilled with the results. When we recently purchased a new home, we knew we had to call Easton Flooring for our carpet needs. They showed up on time for the estimate, followed up the next day with pricing and took the time to provide guidance on our carpet choices based on how the spaces will be used. We also need a specific installation date which they were happy to accommodate. So refreshing to get great service! Hire them!

    Bell Floor Covering - Our beautiful new flooring

    Bell Floor Covering

    (85 reviews)

    Northern Liberties

    I've had several great experiences with Bell Flooring in Northern Liberties…read more Our townhome developer originally sourced the tile and flooring for our homes from them. When I needed to track down the exact tile used for a repair years later, their team took the time to dig through older records and help identify the brand so I could locate it. We also purchased tile from them for a fireplace project in our home and it turned out fantastic. Most recently, I stopped back in to identify the original flooring used in our house for another repair. Joe Bell and the team were incredibly helpful and were able to track it down for me. It's rare to find a business that is this willing to help years after the original purchase. Great people, great service, and a great local business to work with.

    When my husband and I bought a house and we wanted to redo the flooring throughout the home. We…read morewent to Bell flooring and not only did we get beautiful hardwood for a really reasonable price, but the service that came along with the purchase was top notch . Bell Flooring really takes care of you when you walk into the showroom. They are so knowledgeable and are happy to help in any way possible. We bought the wood we needed and Bell flooring had no problem storing our wood and delivering it to our new home when it was time to lay the floors. Instead of having to be stuck with boxes and boxes of wood which we didn't have room for in our current home, they made it so easy for us. The floors came out amazing ! We highly recommend Joe flooring!

    Accu-Floor - flooring - Updated May 2026

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