1. Acclaim Autism

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West Chester, PA

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Acclaim Autism

5.0 (1 review)
Open • 8:00 am - 4:00 pm

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1 year ago

Amazing service. Kids make real progress. Talented, caring people. Kids seem really comfortable.

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Main Line Health Care

Main Line Health Care

1.3(3 reviews)
3.9 mi

What does a patient have to do to see a doctor? Or to even speak with a doctor?? Lately, our…read morefamily members have had problems connecting with their doctors in the Main Line Health Westtown office. We've been told we can't get an appointment when we're sick (will be a week or so to get), and they won't prescribe an antibiotic unless they see you first. I understand the doctors are busy, but we're tired of office staff pushing back and telling us to go to Urgent Care. Or, "Call back tomorrow at 8am to see if you can get a same-day appointment." Recently, a family member did go to Urgent Care only to be turned away because Urgent Care couldn't run the test that was needed to help diagnose the problem. Urgent Care suggested the ER. The issue didn't warrant an ER visit, so that was a no-go. However, it DID warrant a visit to our primary doctor! After finally getting in touch with a P.A., my family member was told she can select option 5 when she calls to make an appointment. Apparently, the number (484-905-8000) puts you into a scheduling department. Option 5 directs you to the Westtown office. Who knew? The number used to direct us to the Westtown office. So, when my family member, still sick, called and selected option 5 for an appointment, she was grilled by the woman who answered the phone. "How did you get through to the office?" When my daughter told her, the woman was mad. The family member got an appointment, but then had to sit in the waiting room listening to the office staff behind the front desk complain about work, doctors, and patients - some by name. It's been similar stories for others of us. We all start off messaging our doctors through the online portal only to be - for lack of a better phrase - turned away. Is this new protocol for this office, or all of MLH? I don't have this problem with other provider offices. I think it's time we leave this practice and found one that actually cares about seeing patients.

have been paying Mainline Health $300 a month for the last several months on a balance that has…read moregone from several thousand dollars to $1190. On December 24th I got a call from a collection agency. My first visit was in August 2022 and encompassed 3 surgeries ans 6 months of chemotherapy. If you deal with these people be prepared to face ruined credit unless you transfer your balance to a third party that they endorse to set up a payment plan

Harmony Bay Wellness

Harmony Bay Wellness

1.5(103 reviews)
30.8 mi

I had a very disappointing experience with Harmony Bay Wellness. I went in for an intake…read moreappointment in early January of this year because I was looking into somatic therapy, but after the appointment I realized they were not the right fit for what I was seeking. This month (July), I was surprised to receive a $150 charge for that intake visit. What frustrated me most was that this was never clearly explained to me in a way that felt transparent or upfront... and why I am being billed 6 months later. I understand that intake appointments can sometimes be billable, but the way this was handled felt misleading and unnecessarily stressful. Instead of helping me feel supported, the process left me feeling confused and taken advantage of. Based on my experience, I would caution others to get every cost in writing before scheduling anything here.

I have never written a review before, but this situation has brought me to tears, and I think…read morepeople need to be warned about this company. This review is not about my provider. She was great. She no longer works with/for Harmony Bay, either by choice or because she was let go. Either way, I was disappointed to see her go, and I chose not to see a different provider, largely because the cost was starting to become too much after my financial situation changed. My issue comes from their atrocious billing practices. When I first started receiving care, I realized I was not getting bills, and I discovered that my insurance was not accepting claims because of the way my sessions were being coded (according to my insurance company). After fighting with my insurance, my appointments were finally accepted and all processed at once, which resulted in a large balance that I could not pay all at once. Part of the issue was also that each session ended up costing more than I originally expected. I paid as much as I could each month, but the balance started stacking up. Maybe I should have stopped seeing my provider earlier, but I was seeing her because I needed the help and did not feel ready to stop yet. Once I stopped having active appointments, I set up a payment plan to take care of my balance while paying what I could afford each month. At the end of April, I received a voicemails from Harmony Bay asking if I would like to increase my payments. I read the transcript and moved on without calling back because I did not want to increase them. I never received any other communication about this, so I was very surprised when I received an email stating that I had been charged $90 today. I looked into it further and discovered that I had also been charged $125 yesterday and $160 a couple of weeks before that. I now have to come up with an unexpected extra $350 this month, which I cannot afford. They offered to refund the $90 charge from today, but I told them I would deal with it myself, mostly because I was starting to tear up and did not want to burst into tears with a stranger on the phone. It is completely unacceptable to charge a person's card for multiple $100+ payments that they did not consent to. An unexpected $350 charge in one month is a lot of money for someone to come up with out of the blue. I'm just so frustrated and upset with this situation.

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Acclaim Autism - behavioranalysts - Updated October 2026

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