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Accessory Necessities

4.0 (1 review)

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11 years ago

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Style Exchange Consignment

Style Exchange Consignment

(7 reviews)

$$

Under new management. Buy with Caution. After purchasing an outfit and realizing it was not the…read moreappropriate size, the owner told me to bring the item in to exchange it. It is important to note that I wanted to keep my money within the store, so I did not request a refund- merely an exchange. Per the owner's direction, I attempted to exchange the purchase 3 times (even called and left a message!), however the store was closed, despite my arrival being within the posted operating hours. On the fourth attempt to exchange the suit, upon entering the store, the owner rolled her eyes at me, huffed and puffed, vented her frustration about the 2 piece set being recently marked down and her frustration in me not exchanging the item earlier- to which I countered with her lack of presence at the store. The owner then ultimately told me she would not be willing to exchange the purchase. I suggested to the owner that if no refunds nor exchanges is the store policy, it should be visibly posted- to which she began rifling through stacks of papers behind the counter to "find" her policy BTW. She was unable to produce her store policy It is disheartening, as a customer intentionally supporting this small minority owned business, that the owner is employing such unreasonable subpar business practices. Her unwillingness to honor her word, explore alternative solutions, and do right by a customer crystallized the last time I will frequent her store.

Store hours posted 11:00 ..it's 1230 still not open. Very frustrating!!!! Web says 12:00 and…read morewaited. What is up?? It's Tuesday.

Accessory Necessities - accessories - Updated May 2026

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