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Accessible Dispatch

3.3 (6 reviews)

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Dekalb Car Service - Less than five minutes after my call this. DeKalb Car Service.

Dekalb Car Service

(16 reviews)

Bedford Stuyvesant

My regular Pratt service had no available cabs for the past 2 hours so I yelped and called this…read moreplace. Answered my questions without rushing me. Fare was 2 dollars higher than Pratt but I that's how it goes aye. The highs: Pick up was on time. Nice spacious CLEAN cab despite it being a wet day. Courteous driver. Good driving (not too fast or slow) Not talkative (so I can write this review) Arrived at my destination safely and on time. No lows. The End.

I was in Brooklyn NY on Friday, October 20th and Dekalb Car Service was highly recommended to me…read more I called and reserved their service to take me from Medgar Evers College to Penn Station. I was told that the fare was $40 to which i agreed to pay. The driver arrived on time and took me to Penn Station where I quickly produced my credit card to pay him. The driver flew into rage mode and demanded cash as this company does not deal in credit cards. No one advised me that it was cash only and while I tried to explain this the driver was Hispanic and seemingly spoke very very limited english. all that I could discern was that i rode knowingly that it was cash, and I did not have the money. there were no signs in his car announcing that this was cash only. he attempted to seize my laptop to get his money...the ride was $40 and I had $30 but his rage grew, and he parked his car and kept saying ATM. He talked to the local field NYPD who also spoke Spanish and left his car unattended to insist that i walk until i found an atm. the first one i found was broken; i kept walking with him on my heels speaking in Spanish and i growing more fearful because he was behind me. I finally found an atm, got $20 and asked for my $10 back in exchange for the $20 but he refused and got a 22% tip for horrific and terrifying service. I have no receipt for my $50 and cannot file a claim to be reimbursed. Grateful to have my life so the loss of $50 is really a small price to pay. I would never ever use this service again. Furthermore, I strongly have recommended that the elected official who recommended this company never use them again for any reason not even a dire emergency. I recognize that a few companies may deal in cash only but how unsafe is it to transport people and have cash on them jeopardizing lives and creating the likelihood that these employees will be robbed! Perhaps this company should reevaluate their procedures as trips can be in excess of $100 and who travels with that much cash on hand? My yellow cab trip to the college was $91 and the driver gladly accepted my credit card.

White Top Car Service

White Top Car Service

(13 reviews)

Crown Heights

The rudest customer service in the whole freakin city!!! Used to use this service daily before uber…read morewas a thing. Just called for a car and the dispatcher needs to be fired... that how disgusting and rude she was!!!

I have a picture of the license plate, but I decided against it…read more Today around 5pm my grandmother, brother and myself took a cab home from church--a trip that's been done hundreds of times-- and our driver had over charged us, not caring about what little money we had on us. On top of that, he did not show up at the address we provided, which resulted in us going down the street in order to meet our ride. He tried defending himself saying that it's "not his fault", despite pointing at his monitor and telling us out loud that he read it improperly. Apparently dispatch gave him the wrong address.. and yet it was correct at the monitor he pointed at. Interesting. I spoke out, and so did my grandmother, and he laughed as we tried to explain that we were being cheated. Even said to me, "You talk a lot, huh?" Which I found ironic, since I don't usually speak during car rides. Most likely because they all go well. He was so busy talking that he also went down the wrong street, making the ride a lot longer than it needed to be. As we spoke he turned the volume up on his Christian radio station several different times, I think trying to offend me (since I dress in a rather alternative/goth manner) and get us to stop talking. Since my brother decided to stay silent, the driver chose to say that he would pray for my brother and bless him for being so respectful and quiet. Again. We are leaving from church. Because we are ALSO Christian. I don't need to be preached to by a scammer. But I don't think he realized, considering he surely didn't stop in front of the church as stated. Once we got out, he sped off. I almost didn't get the picture of his license plate. I do have it if need be, but for privacy's sake it won't be posted. But my tip for you is watch out for people who drive white cabs. This is a car service that my family has used for years, and to have a driver like this treat you in such a manner is really incredibly disheartening. Can't give anymore stars in good faith. TDLR; driver showed up at the wrong address, overcharged us, went the wrong way, tried to use my own religion against my family, overall it was a really aggravating and frustrating ride home for all three passengers.

Accessible Dispatch - taxis - Updated May 2026

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