I called the store because I had questions about the website, and a nice man (who I believe is the…read morebusiness owner) helped me to reserve a wheelchair online. The business called me when they delivered the wheelchair to my hotel which I appreciated. They then told me that they lent me a lighter weight wheelchair. This is a very convenient service for people with mobility issues. Highly recommended.

Staying in kas vegas my husband and I have problems getting around because of our legs my husband…read morefound this place under the yelp reviews and since the other place we rented from wasnt giving us a good service I called here. And boy what a amazing service from the person named Sasha who took my reservations to the person who dropped off the scooters to me name Josh. So friendly both of them knew everything about the scooters I rented. The prices are reasonable for me I thought. If you looking for renting a scooter to get around in vegas give them a call. I'll surely will rent from them again. Thank you Sasha and Josh.

Michelle was the bomb. Quick and friendly. She got me measured and then presented me with the…read moreoptions. Small location with everything you need for durable medical goods. I will definitely be going back for other needed items in the future.

I highly recommend this establishment. When it comes to your medical mobility needs, they are…read moregreat to be supportive. They support you through the journey of what you need. They are available there for you anything you don't know they educate you with. Excellent staff with excellent service. I highly recommend them. Really a quality group of people. Can't say love good things about them.

I needed a quick spot for Nursing school supplies, and Cherrise was more than helpful. She just had…read morenew inventory supplies and had to go through it to find the items I was looking for. If youre in the area, give this place a chance for local medical supplies!

I initially called and spoke with Cherise. I then went in to the store to seek further assistance…read morewith my quest to secure durable medical equipment and spoke with Cherise again. She was helpful and did her best to assist me. The store is clean and well organized. I provided data requested in order for Cherise to move forward with helping me reach my goal. In the meantime, after my visit to this location, I was able to successfully get the durable medical equipment I needed elsewhere. That being said, this store does offer other items of interest to me and I will be keeping them 'on file' for future medical equipment needs. They are in my list of useful sources of durable medical equipment, supplies, and accessories.

I want to thank you for having a seamless rental experience. The delivery person went out of his…read moreway to leave the scooter as I was delayed arriving. The scooter was excellent, was comfortable, reliable and a joy to use. Thank you for making my Las Vegas experience a success!

Taylor, Nico and Gino were very helpful and made my first experience renting a scooter very smooth…read more They arranged for the scooter to be dropped off at my hotel and picked up before I left for the airport. The scooter was easy to use and charge. Price was very reasonable. I would definitely use them again!

I just had my 2025 F150 outfitted with a Link driver's seat and a Bruno lift for my wheelchair…read more These guys are great to work with. They gave me very good feedback on what would work best for me and the truck turned out AWESOME

The employees here are the absolute best! Fantastic people!! Service and solving problems is…read moreunbelievable! You just don't run into a company like this very often. Would recommend them to everyone!!!!!

Hours are M-F 9-5 & Sat 9-3…read more Tucked away off a corner of the 15, Emerald Medical is not far from the World Market headquarters, and just under the over pass from a huge grouping of outlets. That being said, it was easy to find and they were able to provide us with a wheel chair so that my friend's mom could come with us to the Strip today. Their prices were reasonable too! None of this foolishness that we encountered with another company, only delivering to hotels. Nope, they allowed us to pick up the WC, and we've got it for a week. looks like Mom will be up for some excursions with the fam!

When I called today to ask about my medical supplies that are provided my medicaid due to my…read morehandicap. The operators name was Patty and informed me that the computer system was down because, "I don't know if you are aware or not, but President Trump has shut down medicaid, and we aren't able to check on the computer." At that time I became very angry and informed her that I was a Donald Trump supporter and he has nothing to do with her incompetence. I told her that I would call back tomorrow (02/20/2019) and if she can't give me the answer on why I'm not getting my supplies......I will be changing my supplier!

Went pretty well. There was a bit of confusion with the hotel staff knowing where it was stored…read more That's not cloud of goods fault though. Otherwise the rental went pretty smoothly.

My friend got injured on the first day of EDC (and still wanted to go the rest of the days), so I…read morescoured the Internet to see where I could rent wheelchairs in Vegas. One of the options I found was Cloud of Goods, and I was hesitant at first because of some of the recent negative reviews, but I realized most of them had to do with tardiness, so I could adjust accordingly. I placed the order on Saturday a little after 10 am and someone from 5 Scooters reached out to me to ask me when I wanted the wheelchair to be dropped off. I was slightly annoyed because I already put the time in the order, but I let them know the time, which was 6 (I believe they don't go past 7). The price for renting it from Saturday to Monday was $132, but if you book for a longer timeframe than your per-day cost would go down. They came close to my drop-off time with the wheelchair and needed a photo of my ID for their records. The wheelchair worked well and was easy to fold and fit in the car. I had gotten a manual one because I wasn't sure whether electronic ones would fit in the car. Since my pick-up date was Monday, they texted me Sunday night about the pick-up time (which was already in my order), and I told them 11 am. They came at about 11:40 am, so that was still pretty good time. Overall, I was grateful that I could make a same-day order and didn't have to wait too long for the pick-up and drop-off. The whole rental process was very convenient and worked out well with my schedule. I think I got lucky that the vendor I ended up with was 5 Scooters, so your experience will depend on what company ultimately fills your order.

From start to finish, they were amazing. NO pressure, honest answers to my hundreds of questions,…read more patient, knowledgeable, they have scooters at all price points and they repair them! We Loved everything about this business. Ordered one and can't wait to use it. Freedom!!

Worst service ever. Owners do not stand behind Pride products and provide zero customer service…read more We paid $3300 for a new scooter and had issues from day 1. Color ordered was not available for 7-8 weeks, so we changed the color. This was a different scooter than my previous one: owner spent less than 5 minutes explaining new scooter, because "we've had one before for 10 years ". Of course we had assembly issues at home. Brought it back and they accused us of forcing it together and bending a pin. I never even sat on it. Owner then told me to stop swearing - I'm 70 years old! I wasn't swearing AT him, but the situation. Lol The owner's wife called my daughter a bitch. We're the CUSTOMERS! It was only after all of that, he looked at the scooter issue and found it was not bent and it's ok now. Before, telling me that part always breaks and Pride needs to address it. Touting costs of $1000 to repair and saying it was a common problems for Pride. Again, I had the new scooter for a week - never used it. I reported the store to PRIDE, who were wonderful and stated that they have had no issues with that scooter. They will be escalating an investigation. They also gave a new dealer to go to. Another point, this store has limited hours and no emergency number. Open till 4 Mon-Fri, Sat till 2, closed Sunday. So, if you have issues and tickets to an evening event, you're out of luck. They stated they needed a day off. Business owners? Ha! BUYER BEWARE - LOTS OF MOBILTY STORES IN VEGAS. THIS ONE IS HORRIBLE.

Their service, the scooter I got and it was good value for the money…read more I rented it at the Tropicana in Laughlin Nevada and both the employees I encountered were professional and answered all of my questions when I picked it up and returned.

Desert medical equipment is an excellent company! They have fantastic service! Fantastic…read moreselection of products! Fantastic value! Very amicable and helping you out and delivering the products! They are all about value care and really taking care of the person. Truly exceptional company. If you're looking for anything medical, I would highly recommend medical equipment.