I just had my 2025 F150 outfitted with a Link driver's seat and a Bruno lift for my wheelchair. These guys are great to work with. They gave me very good feedback on what would work best for me and the truck turned out AWESOME read more

United Access - Truck with Link seat in use - Mobility Equipment Sales & Services Near Me - Las Vegas, Nevada

The employees here are the absolute best! Fantastic people!! Service and solving problems is unbelievable! You just don't run into a company like this very often. Would recommend them to everyone!!!!! read more

Buying a handicapped van at this dealership has been the worst car buying experience in my entire life. The van was sold to me with THREE factory recalls that were not disclosed. And the Braunability Under Vehicle Lift was defective and malfunctions after 60 days. The UVL slid out while the van was in motion which caused an accident, damage to the van and complete and utter destruction of the UVL, which has an estimated cost of $34,000! Then, the sales person, Bob Monahan refused to take any responsibility whatsoever, he said it was the driver's fault! How does a paralyzed person deploy a lift while driving when he has to use one hand to use the hand controls and the other hand to steer? AND, the remote is attached to the post in the rear of the van????? This dealership is despicable. I would not recommend anybody to use this place, they are rude and do not stand behind their work. I cannot comprehend why the UVL was sold to me with the safety functions not working. Stay away from this place. Buy from another dealership, such as Mobility Works. read more

The staff is so nice.They are so helpful to explain everything.They did a great job, didn't damage our truck.When they put the lift on and they're awesome.I totally recommend them.I'm glad the va sent me there read more

The entire staff at United Access is first class! I bottomed out my wife's valet seat on Saturday and they checked it out and fixed it for me Monday morning. No charge, no wait. I cannot be happier with the folks at United Access. read more

I needed a part for an older Golden Companion scooter. I called several repair shops but they needed to see the scooter and order the part. Called United Access and talked to Joe. He was very knowledgeable and had been working on Mobility scooters for over 30 years. We set up an appointment for next day. He was able to fix my scooter in 15 minutes and was very reasonable in the price. Great people there I highly recommend them. Dana Godfrey. read more

Jason FTWin! 08DEC2022 Visit Had to pick up my mobility scooter as I was not available during their scheduled delivery time. About a week prior to my visit, Jason came over to my house for repairs on my scooter. Rodents had gotten into and chewed up the wires in an inaccessible place. He ended up having to order a new harness and taking the scooter back to the shop with him. I spoke to Jason on the morning of the eighth after he called me to set up a delivery time. I wasn't available during that afternoon, but really needed the scooter for a medical appointment the next morning and i asked him if I could pick it up instead. He had me meet with John and made the transition easy for me on the pick up. This is a great group of people that truly work hard for their disabled customers enabling them to live fulfilling lives by helping them with much needed assistive medical devices. I highly recommend this professional and compassionate team. read more

Stopped in today for information on a handicap accessible vehicle. Staff very knowledgeable and helpful. Vehicles that have already been converted are offered for sale in the parking lot. Pleased so far. read more

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Great communication skills with Jeff once my VA got the information to them. Explain to me how to use the item the Lyft the wheelchair has helped me so much. Only issue I have is I just bought a wheelchair from there or the VA gave me one and the left hand. I've only used the wheelchair twice and the left hand does not go all the way down anymore so I have to go have it fixed. read more

Joseph Spallino, Salesperson, was very polite and knowledgeable about all the products. He was so knowledgeable that I put my trust in him and upgraded my hand control system and I'm over the moon glad I did. The workmanship was very neat and tucked away as to preserve the luxurious look of the car. Very pleased with the work. I would recommend them to a friend. Clarence Browner read more

Bought my fifth handicap van from them after changing from another, less responsive company. Never try to over sell you. They will address your specific needs to get the best fit for your needs. If you need repairs or maintenance they go the extra mile for you. Jeff and his crew are exceptional to work with. Sales and office staff are great and facility is fully accessible for handicapped. Always a pleasure to deal with. read more

Our experience with this company was five r.The best five star experience we could have asked for. The lady charmaine, who helped with the rental was amazing, very communicative, very informative. She made things super easy and convenient. The van was top tier! After having horrible experiences with places around town. I am so happy that we found them at united access.We will be using them from now on. read more

I was looking for a collapsible cane for a blind homeless gentleman I met the day prior. I was in the neighborhood working with Levy Production Group, a few doors down. Ability Center didn't have any in stock, but Charmaine, one of the directors at AC, knew exactly where I could find a folding cane instead of me having to wait for Amazon to deliver one. She even had the address and phone number committed to memory, and knew of an organization that helps disabled/blind homeless persons. Thanks Charmaine. Great looking out for someone who can't. read more

United Access - Mobility Equipment Sales & Services Near Me - Las Vegas, Nevada

On Monday morning, I arrived at work and transferred from my rotating driver's chair to my wheelchair. I tried to rotate the chair back into position and it stopped working. It was totally dead. I called The Ability Center and spoke to Jeff. I asked if they have any mobile mechanics who could come service my van. He said they don't but he suggested a tow company they regularly work with to get my van to him. The van was towed to the shop. After investigating the problem, Jeff called me and informed me that my driver's seat had a lot of parts that had gone bad. We talked through several different possible solutions including one solution that would cost several thousand dollars and would put my van out of commission for three weeks. One thing we tried was taking the driver's seat completely out and seeing if I could drive from my wheelchair. I came into the shop to try it but my wheelchair was too tall. It was looking like I would have to go with the most costly option. But then on Thursday, Jeff called and said he was able to fix the old driver's seat and was only going to charge me 4 hours of labor. Keep in mind that Jeff and his crew had put many more hours into this throughout the week. They did not charge me for any parts they replaced. Additionally they gave me a ride home (free of charge) when my ride fell through. Every interaction with Jeff, made me feel very important and understood. He dealt with me kindly and professionally in every way. When I picked up my van, he even apologized for this issue taking so long to resolve. I told him that he had earned my exclusive business. I used to go to another modified vehicle dealership in town but not anymore. In fact, when I called the other company first when I discovered the issue, I was directed to a voicemail. Late on Monday evening the other company texted me to see if I needed something and I told them that The Ability Center is taking care of me. read more

Husband and I started shopping around for a mobility ramp van over a month ago. Went to United Access to shop around. Bruce knew what we were looking for and once he had it he reached out to us. Bruce and Lori made the process when purchasing the van very smooth and easy. The staff were truly amazing and we appreciate their attention to detail. Purchasing the van has been a life charger, highly recommend this place. Again, Thank you Bruce and Lori!!! read more

They unfortunately don't have any wheelchairs for rental. Just the vans that are wheelchair accessible. Was able to chat with them online and got a rapid and polite response! If I need a van, I would definitely try them again. read more

I am long-time user of scooters. "UNITED ACCESS" in Las Vegas, NV is the BEST SERVICE I EVER RECEIVED! On time, Polite, Technically Very Knowledgeable and Reasonably Priced. Strongly encourage you to try them .. you'll be completely HAPPY and want to write a review, just like me. You can reach them at 702-434-3030. Ask the Polite Receptionist to speak to Joe. Start your HAPPINESS! read more

Came in here because of a friend In need. They jumped at the chance to help and provided a super helpful product. Thanks to these folks people with disabilities and reach a destination. I want to say thank you for y'all support. read more

Always available to answer any questions. Always pleasant. Lots of compassion and understanding. Great source of information and recommendations. Honesty and integrity. read more

These guys did a great job installing a hoist for my power chair. Makes it super easy to load it into my VW Tiguan. Everyone on their team is great and they deserve all 5 stars and more read more

United Access - Hoist connected to chair. - Mobility Equipment Sales & Services Near Me - Las Vegas, Nevada

My husband is disabled, and we went to the Ability center to purchase an accessible vehicle. Our salesman, Bob was kind, accommodating, and gave us all the information we needed to purchase the vehicle. Overall, it was a great experience, and it continues to be, as we learn more about the many features of the van, and still contact Bob for questions and assistance. Thank you to Bob and the rest of the staff at the Ability Center! read more

I bought a Jazzy Air from the Ability Center's Las Vegas location, but the switch that raises and lowers the chair gave me problems from the start, working sometimes and others not. I got ahold of Joe Spallino who told me to bring it in, which I did. It took him all of five minutes to swap it out and I was good to go! We've had all good experiences at the Ability Center and would be happy to recommend them to anyone. ​ read more

So glad to do business with Ability Center. They are so sincere and very concern about our needs. Bob is friendly, and very nice, truly professional, highly recommend. read more

Excellent accommodation and explanation by Bob Monahan on how to use everything inside and out of the mobility van we bought. Will absolutely recommend the store and Bob to whoever needs help in buying a van. Roberto G read more

Awesome work, friendly staff. Had a a Bruno Curbside lift installed. Then had it reinstalled in a new vehicle. Professional and informative. No dents or scratches on my new vehicle. Highly recommend. read more

"" The Ability Center has great reviews. I have been driving in LV since 1990 with no Tickets/accidents. Couple years ago I had Failed Back surgery which left me with weakness to Bilateral LE My husband became very ill & i had to find a way to get around independently. I was referred to the A.C by my doctor . I needed to have Hand control device installed in my Toyota SUV The Sales Reps from the ability Center were very kind & informative & polite however since I was not familiar with anything, but regular mode of driving they advise me to have their Occ.Therapist to train me. She arrived at 3;20 PM, asked multiple questions,never explaining what's involved ,billed my Credit Card something like $ 350 . This lady told me at 4 :25 to get behind the wheel,again I have never been in a car with Hand control modes,which was overwhelming to say the least. she told me to hold the Knobs,not the steering wheel,push ,pull drive ,slow down, brake = all while not explaining in details what is the hand mode operating car. I am very small person, could not see the road above the S.W ,The car window was not very clean, there was already bad sun glare ,driving West on busy road was terrifying for someone who has no idea what exactly the wheel knobs & the side lever do. She then took me briefly to the Park, where little kids are running in & out from the cars to the side walk, people walking their dogs ect. Expected me to" JUST DRIVE Safely" . She became agitated & Short with me, telling me that I have too many excuses . : the windshield is dirty, I cant see the road,I am not comfortable in the Driver"s seat. not confident behind the wheel ect ect. I will need at least 10 hours with her as there is no one else in LV to provide instructions or maybe one other person on the East Side . Its not the Ability Center's fault, but they need to make better recommendations. Here I am ,going on 2 years I am homebound.stuck at home with Valid Dr.License ,SUV getting older. She wrote a Poor Letter to my Doctor, he could not believe that she wrote about the same person,whom he knows for 15 years, who took care of his patients ,as I am Retired Home Health Nurse & not used to depend on Uber,City Transit Bus, because according to her I am " too crazy " to safely drive . She took my independence & confidence away After 1 Hr. & 45 min of doing lousy introduction to Different 2 -Hand Modes of driving ( which I have never seen before & don"t understand ) It takes Introductions to the Devices,Explanation on what each part represents,Detailed Instr. & not first 5 min,while sitting in the Driver seat & Say "Just start & drive" , while she is sitting with Pen & writing Pad & Yelling " too Fast, Too Slow, You are Jerking, Don"t touch the Floor Brake or Foot Pedals" So very disappointed & sad, crushed not by the AC,but their recommendation of this person ,with whom they work so closely . That's why its only 4 stars read more

My name is Larry Grabar and I have been dealing with the Ability Center for over 6 years now. I was directed to them when I as deemed 100% military disabled by the VA. They have handled everything I needed to assist me from day one. My scooter to begin with, then into a power wheelchair, grab bars and ramps for my home. Joe Spallino and Char have assisted me or directed me to anything and everything I need in my daily routines. Also I can't leave out Jeff in the repair area of the Ability Center. When something isn't right he is right there to fix it perfectly. If you need help in getting around, this is the only place to go. Not just for the service they provide but for how they perform that service. They are great! read more

Amazing service. Kind, professional. Deliver to your house. Yes a vehical. Bob was outstanding. Thank you!

I've worked with this store for years and they are good people! They are so kind and helpful to me and all the customers they work with. They are exceptional with tow hitches and very knowledgeable when working with wheelchairs. They always have the customers best interest at heart. read more

Great service and great people. It is a real pleasure to do business with experts. I purchased a lift for my car last year, and today I picked up a new mobility scooter. The staff go out of their way to make sure that everything associated with your purchases is done to perfection. You can't lose doing business here. read more

Great service and wonderful people here! Robert Monahan is excellent, reliable and helpful!

I purchased a used wheelchair van here last December. Since I purchased it, quite a few problems arose. They stood behind their product and repaired it in a timely manner. Took it in on May 7 2014 for my" Free " Service and adjustment. While there, they noticed a worn part in the ramp mechanism. I was told to use it and expect a call when the part comes in. As I was ready to leave they told me that they were covering both parts and labor for the repair. I'm sure they weren't aware of the repairs needed on the van, but they turned a lemon into a peach.Used vehicles are normally sold as is and if I purchased a van off of the internet or classified, I would have had to pay for the repairs myself and would have not been a happy camper. I can only recommend them from my experience and that experience was and is great. John Gergel johng49120@gmail.com read more

I recently had occasion to use this company twice. First to rent an accessible van for a visiting disabled relative. The van was a newer model, clean, well equipped, and worked like a charm. Everything was thoroughly explained. The price was comparable to other accessible van rental companies in the Las Vegas valley. My second need was for a way to fit and transport two mobility scooters for my husband and me in our Prius V. We had been told (by other vendors) that it would be impossible. Two scooters would just not fit in that small a vehicle. Well, Joe at Ability Center had just the thing, a swing arm lift that allows us to get both scooters into and out of the vehicle easily. This has really opened up the world for us. I highly recommend this company for all of your accessible needs. read more

The people who work at the Ability Center are all GODS Angels

The people at the Ability Center are the best! They have maintained and modified my Braun side loading van for the last six years. They are always responsive, courteous and able to make convenient arrangements. The staff is knowledgeable and have always been able to identify and correct issues quickly and correctly. I brought a power chair from the Ability Center a few weeks ago. read more

I wish to thank all of the employees at ability center they were all so kind and gracious during the time that I needed them especially Joe Spallino is a mobility consultant for his kind efforts in solving a problem with a very old rascal scooter again thanks again and I can't say enough for these people they are absolutely fabulous read more

Ability Center is the best in the west! They are fantastic and provide such an amazing environment for their consumers and community partners. Any time the Independent Living Program has any questions, they go above and beyond. True genuine service! read more

The staff at Ability Center are so compassionate and professional - they make the lives of disabled folks, their caregivers, and those of us who work in the disability community much safer, easier and more accessible! Thank you! read more