Husband had seen Dr Yamada for a while. He had him on a low dose antibiotic due to him having to…read moreuse a catheter. After getting a UTI and using the prescribed antibiotics it came back within 2 days, was put on another antibiotic and it came back again. Tried a third and sent in a culture and was told on a Monday he had an antibiotic resistant strain of bacteria UTI and it was quite serious. Mr Massey said he would make sure he put in a prescription for the antibiotic to cover him until home health IV antibiotics was set up. He said that would be either Wednesday or Thursday. Nothing was put through, daily we called their office, our pharmacy called twice and the receptionist at Dr Yamada's office said we needed to be patient. Well by Thursday his UTI got worse and he ended up in the hospital. They immediately screened his infection and put him on the correct IV antibiotic and had home health IVs for 10 days arranged for the following day. This office was nothing short of negligent in their care and follow through.

First time being at a urology center, and honestly, it was not a bad experience at all…read more Check in was easy, the lady that helped check me in was thorough and nice. At appointment time, a nurse guy brought me and gave me a cup to pee in for testing. Then checked my bladder for urine retention after. Then waited about close to 30 minutes to see the PA i was scheduled to see. He apologized for the wait and then asked about my history and symptoms. He was able to conclude that due to my negative tests and my posture, that i was most likely having on and off symptoms due to nerve related problems. He recommended me to see a physical therapist and try a standing desk to alleviate the symptoms. A lot better than doctors that would push antibiotics/meds despite negative results. Hopefully I don't have come back here again, but I would recommend this urology center if you are having urological problems!

Dr. Hung was very unprofessional. He came to every appointment unprepared and rushed. He was always…read morelate, even though I was always the first appointment of the day. He didn't even bother to show up to the office one day, leaving all his appointments hanging. Every visit was rushed and his only goal seemed to be to do as little as possible so to schedule me for another visit ($$$). After months of seeing him for a fairly simple BPH matter, he accomplished surprisingly little. He refused to give me a diagnosis and now I have to start all over again with a new Urologist. A complete waste of time.

I must say, when my husband and I went to Cedars-Sinai for a Prostate Cancer 2nd opinion diagnosis…read morelast month, we were very impressed. Dr. Hung is very thorough, kind, intelligent, cutting edge with using Robotics, patient, honest, and...his entire staff is efficient, professional and attentive to their patients needs. Dr. Hung is everything people said about him in other reviews. We've made a decision for him to perform my husbands surgery this month, April 2026. We're confident and prayerful this is the right decision. Thanks Dr. Hung and staff for your commitment to your field and ensuring your patients are top priority in every aspect. We feel safe knowing you will be the doctor performing such a critical surgery. God bless.

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

I question the authenticity of the positive reviews that initially drew me to this clinic. In my…read moreexperience, the doctor exhibited a troubling need to exert strong control over others and demonstrated minimal compassion toward a severely ill patient. Upon learning that the patient had sought emergency care at another hospital--while still honoring the scheduled appointment at this clinic--the doctor became visibly upset and subsequently refused to continue providing medical services, despite the patient attending the appointment as planned. This highly unprofessional behavior has led us to consider filing formal complaints through the appropriate channels."

Dr. Kronson and staff are great! Extremely knowledgeable and professional. My husband and I both…read morefelt comfortable and well taken care of.

My experience with Dr. Jeffrey W. Kronson and his staff was exceptional from start to finish. Dr…read more Kronson is not only highly skilled but also patient, thorough, and genuinely compassionate. He made sure I understood every step of my care and always took the time to answer my questions. His staff-Angela, Lucy, and Clyde-were equally outstanding. They were warm, organized, and consistently attentive, creating an environment where I felt respected and well cared for. I'm deeply grateful for the level of care I received and would confidently recommend this team to anyone seeking excellent medical treatment.

I've been seeing Dr. Ho regularly for about two years as my primary care physician for an ongoing…read moremedical treatment that requires consistent monitoring and follow-up. Over that time, my blood work and treatment results were generally positive, and from a clinical standpoint things were going well. That said, there were a few issues that became frustrating over time. Even when visits were only to review routine lab results, Dr. Ho refused to do phone or virtual appointments. I often waited 30+ minutes in the lobby, drove through traffic both ways, and then had a 10-15 minute conversation that easily could have been handled remotely. The bigger problem came recently when my insurance changed from UnitedHealthcare to Cigna after more than seven years. I proactively called the office to update my information and was told they do not accept Cigna. No real explanation was given beyond "we're not set up with them." I then offered to pay cash and handle reimbursement myself through my insurance, which would have required no extra work from their office. That was also declined, simply because I technically have insurance -- insurance they don't accept. At that point it became clear the office no longer wanted me as a patient. For someone in the middle of long-term treatment, this was extremely frustrating and disruptive. Between the rigid appointment policies and the refusal to work with either my new insurance or a self-pay option, I've decided to find a new primary care doctor. Very disappointing experience after being a loyal patient for two years.

What could be more frustrating than feeling unheard or unsupported by your own doctor--especially…read morewhen you're trying to advocate for your health? After my original primary care doctor opted out of the medical group associated with my insurance, I decided to find a new PCP. I chose Dr. Ho based on many positive reviews and was hopeful I'd receive attentive and thoughtful care. Unfortunately, that hasn't been my experience. I scheduled my annual checkup, and the appointment was relatively easy to make--easier than with my previous doctor. During the visit, Dr. Ho took time to go over my family medical history and current concerns, spending nearly an hour explaining various medical terms. While thorough, it felt more like he was showcasing his medical knowledge rather than truly listening or showing empathy. I mentioned a specific concern--a small lump near my uterus--and requested an ultrasound. Dr. Ho dismissed it at first, saying if there were a tumor or cyst, I would not be able to feel it clearly from my skin. Thankfully, he still agreed to send me for an ultrasound and gave me a referral to an OBGYN for further evaluation. However, things quickly went downhill from there. The ultrasound referral had my last name spelled incorrectly. I'm still unsure whether that error came from Dr. Ho's office or the medical group. I also never received the referral letter to the OBGYN. When I called the office multiple times to follow up, the front desk staff was impatient and quick to blame the medical group for the name mix-up and the missing referral. I contacted the medical group myself--they corrected my name but told me Dr. Ho's office never submitted the OBGYN referral. I decided to move forward with the ultrasound anyway. That's when things got even more frustrating. The ultrasound technician informed me the referral was only for an abdominal ultrasound, not a pelvic/uterine one. As a non-native English speaker, I had assumed the referral covered the area I was concerned about. Instead, I ended up with a scan of everything except what I asked for. When I called Dr. Ho's office to clarify, the staff insisted that the abdominal ultrasound was "sufficient" and told me to speak to the OBGYN about uterine concerns--again, the referral I never got. After more back and forth, they said they'd resubmit the referral. Two weeks later, I still hadn't received anything, but I was able to get the referral number from the medical group. When I finally tried to book an appointment with the OBGYN, their office told me the referral was only for a pap smear, not for evaluating my actual concerns. On the same day, Dr. Ho's office called to discuss my ultrasound results. I asked again about the proper referral, and the front desk staff responded dismissively, saying it was the OBGYN's responsibility now--or that I should just come in to talk to Dr. Ho again. At this point, I'd had enough. I shouldn't have to fight this hard for basic coordination of care. I don't feel heard, cared for, or respected--not by Dr. Ho, and certainly not by his staff. I've decided to switch primary doctors. No one should have to chase down referrals, correct clerical mistakes themselves, or beg for appropriate testing--especially when it comes to something as important as your reproductive health.

I strongly recommend any woman going through menopause to come see Dr. Prema for Biote treatments…read more My sleep and energy have improved so much and I get less frequent mood swings.

I do not recommend Dr Prema to people suffering from perimenopause. I made an appointment to see…read moreher because of PM symptoms. At my first appointment, I was given a book about a non-HRT treatment, Biote, and encouraged by Dr Prema to read it. I did my research and found that Biote is neither approved by the FDA nor is it covered by my insurance. On my second visit I specifically asked for a prescription for HRT. Dr Prema's response was that there is no HRT for perimenopause, that I would have to wait until I was menopausal to receive treatment. She seemed upset that I declined the Biote and repeatedly tried to convince of its benefits. I told her that my Kaiser gyn prescribed HRT for me in the past for PM symptoms. She scoffed and said that they were not trained properly. I am seeking a second opinion from another gyn. I think Dr Prema is a quack and interested only in making money in selling Biote.

COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

this doctor has been running my daughter around or over 3 years and still will not give her surgery…read moreshe needs. he says he only operates on people with pre or cancer. I guess you need to have cancer before he will help you. we are considering legal action against him. Care terrible, office experience terrible hour of waiting. regret trusting this doctor.

I recently went to Dr. Schlaerth after the hospital found a huge ovarian cyst in my abdomen. I was…read morereferred to him by my General Practitioner. I was really nervous at my initial appointment. He understood and was very kind to me. We discussed the procedure that would be best for my situation. I was given a list of preparations to complete before the surgery to protect me from any infection. The people he had in the operating room were very professional, but kind. The procedure was done orthoscopically. Upon waking up I had almost no feeling of pain at all. I was amazed feeling like I was ready to go home. After laying there for about an hour I was able to go home. I had previously had another ovarian cyst removed by another doctor and it was removed more like a c-section and took about a week to feel better. Not here though, I was quite amazed. Dr Schlaerth is an amazing doctor. He is patient to listen, kind and understanding and I feel so blessed to have been directed to his carer.