I only have good things to say about Best Way To Move. From my first call to pick up to drop-off of…read moremy items, I received excellent service at great price. The team from the company were polite, helpful, prompt and efficient. Michael A.

I saw the reviews left here and also received many positive reviews from family members that had…read moreused this company previously. I therefore felt no hesitation in using these movers. That was a mistake. The movers showed up on time but it was quickly clear that their punctual arrival was going to be the highlight of the day. One of the movers was perfectly fine but the mover who made this into a shitshow was beyond incompetent. Here are just some of the obnoxious things he did. - Repeatedly asked me if I spoke Hebrew (I do and was not offended by the question but to hear it 6 or 7 times was a bit much) - Repeatedly asked my girlfriend if she was Moroccan (she is not) - Tried to prop open doors with a quarter on multiple occasions (this did not work on any of the occasions) - Dropped a box on his foot because of his carelessness - Insisted on showing me the Donald Duck impersonator he hired for his daughter's birthday (I have no idea why) In addition, the move was incredibly slow. I spoke to the owner of the company - Serge - at the end of the move and he told me it was because one of the two buildings from which we moved had very long hallways and two elevators. I agree that this made things more difficult but the move could still have easily been completed more quickly had we had two competent movers who spent a few minutes planning things out and showed just a little bit of urgency during the move. Finally, they did not have basic proper equipment including something to hold open door (they spent 5 minutes at each building breaking up pieces of cardboard) and enough shrink wrap to cover two mattresses. I'm sure that, based on what I heard about them previously, this company is perfectly competent on a good day but our move was not that day and I wouldn't risk your move either. RESPONSE TO JOSEPH While I appreciate that Joseph took the time to respond to my review, the response completely misses the point. It is true that nothing was damaged and that movers need to pace themselves. It is certainly not true that no expense was incurred. Despite the challenges associated with the elevator and hallway in one of the buildings, there is no question that this move could have been completed in 6 or 7 hours. I've moved apartments many times. I know how fast good movers can typically get stuff out of and into an apartment. These guys were moving at a glacial pace by comparison, leading to an inflated bill. Joseph mentions that Serge (the guy managing the move) rounded the number of hours down from 9.5 to 9. This is true but in no way did it bring the bill to anything remotely reflective of the number of hours that should have been worked. UPDATE Without any prompting on my part, Serge reached out to me on June 11 over text and offered a $200 refund. I appreciate the gesture and think that it speaks well of the company that they made the offer without any prior commitment on my part to update this review. As such, I've changed it from two to three stars.

They were all awesome! I used them for two different moves in one week and both moving teams were…read moreprofessional, wore masks and were friendly and accommodating. One move was short distance and the other a long distance move with loads of glass and expensive furniture. Not one scratch and no damage whatsoever. Highly recommend them. The price is right and the service excellent! Ruth

I was up front about needing to move on a specific date. We agreed a competitive price. ($890). I…read moreknew it was complicated and that I'd pay by the hour -- so I was expecting it to go up. BUT. The day of the move, they appear without a large truck -- theirs had broken down and they rented one, I guess? Anyway, they said they'd come back the next day and asked for more money. I pushed back a bit on the money. Next day arrives. They phone and tell me to find other movers or pay more. I agree to $1250. They arrive earlier than the condo allows (which I had pointed out several times!) and called me from a coffee shop. Someone's cell drops the call. Cell phones do that, and I was in the lobby. The owner calls back ranting at me. He is screaming and swearing at me for hanging up on him. He tells me to get new movers... So, I agree, quite calmly that I will do so and end the conversation. Next thing I know, building security is telling me that they had arrived and demanded access to my condo to collect their stuff, and they'd tried to force security to let them in. I'd have brought the stuff out to them if they'd bothered to ask... still would in fact, I don't want it. (its like two old moving blankets!) but I now am not sure how safe I feel in my own home. They basically tried to force their way in. Thank GOD my building has good security.

I had a very positive experience with this company from start to finish. Rick returned my initial…read morecall promptly on a Sunday. The initial cost estimate was very close to the final amount charged, even though there was actually more work to be done than I had described. Deborah was great in helping me arrange the visit and payment and Kevin and Everton showed up on time and got the job done quickly and inobstrusively. The final cost was much less than what I had seen for comparable service from other firms. If I never need anything removed again in the future, I'm calling this firm first. I recommend them wholeheartedly without reservation.

We needed a junk removal company to take away our junk! I had piles of junk on 3 floors of our…read morehouse ready to be picked up. Debra, at the Rid-of-It office , organized the job perfectly and sent 2 very strong and pleasant people to do the dirty task. Will and Gio did an excellent job! They came on time, they were fast and tidy. We will definitely hire Rid-of-It again.

Public Storage is ideal. We were referred by our mover, JP Moves You (excellent movers, btw) and…read morewe are not disappointed! Dunsen, the Manager, found me a great deal on an 8 x 10 and handled all the initial paperwork, etc. He is professional, personable and understood our needs perfectly. Susie handled a few of my calls/questions. She's fantastic and lovely. Eric handled our first "move in" of boxes. He was terrific, kind and patient! The quality of the facility is basic but clean, dry and cool, and access is easy. The value is excellent. They have periodic specials and great deals for long term storage. Definite 5-Star Facility ... And the people who manage the facility are wonderful!

I used this facility to store my belongings while I was between apartments late in 2017. From the…read morevery first phone call they were pleasant to deal with and eager to help me. I used movers to move my things (El Cheapo, who were familiar with the storage unit and also great to deal with), and had NO issues moving in or out. My storage locker was indoors, behind a locked gate which I was able to access almost anytime I wanted with my own personal access code. I was able to get deal for my first month, and they were able to pro-rate the second month, as I was not there for the full period. I hope to not have to put my things into storage again, but should I have to I would definitely be back to Public Storage on Jefferson. ** During this experience I also met a person with my EXACT first and last name. Same nickname, same spelling, and born one day apart. An added COOL factor to this experience :)

aleks ripped us off. they let us down at the last minute and showed up 7 hours late. obviously this…read moreis not good enough and there are no excuses. they have refused to take any responsibility for their failure to show and have now just ghosted me. do not believe a word franco says. these people are clowns. they are unreliable and do not accept responsibility for their failure. if they spent as much time on customer care as they do self promotion maybe they would be worth the extra we forked out for the best. we got the worst. disgusted. pathetic. useless, worthless, thieving grifters

Great service! Highly recommend! All was done very quickly…read moreand efficient. Grateful for your help.

Decent temperature control storage. Nice and clean. Good service from staff. Looks safe. Rent is…read morereasonable.

Have been a loyal client for 2 years. Appreciate the safety, cleanliness, hours of op, politeness…read moreof staff and other clients. They do appreciate loyalty.