Booking an appointment online for the same week was easy. However, there weren't many…read moreavailabilities for 1-2 weeks in advance. I would highly recommend booking an appointment as I don't know how you would get seen otherwise. When I went, there were more than 20 people in the lobby waiting (enough chairs for everyone). You have to check in at a kiosk with your driver's license then you will receive a text saying they're almost ready to see you. The front desk staff member will call you to the window and ask you to verify some information. That process took a while but it seemed to be different for everyone. I arrived before my appointment time and had to wait 15 minutes. The phlebotomist said they were low on staff so they were scrambling that day. She was extremely nice and quick so at least that part wasn't bad. If I had a choice, I wouldn't go back to Labcorp seeing how busy they were.

Challenged here today. System was not taking people in order and phlebotomist named Hannah was the…read moremost unpleasant person I've ever encountered here. Just be sure if your name is on the list on the monitor in the lobby, that people don't start bypassing you because what's on the board might be different than what's on the computer. If they send you to Hannah, ask for someone else.

Outstanding work from all; wish they would expand on Warren location b/c a bit long to get an early…read moreappointment.

Went in for simple blood test; the picture speaks for itself…read more Staff is over worked; waiting room is full; pushed through process

I had the most horrendous experience getting my blood drawn at Any Lab Test Now at the 3520 Preston…read moreRd., Suite 113A, Frisco Tx 75024 location. I have my blood drawn on a regular basis from other 3rd party companies like QUEST whom I HIGHLY recommend. I'm always praised by phlebotomists for the accessibility of my veins and the ease of drawing my blood. My first & LAST experience with Any Lab Test Now was quite the contrary. Upon entering the facility, the environment had a cold vibe and very unwelcoming. After checking in, I was directed to a back room and upon entering, the same cold vibe continued and the accommodations i.e. chair, was subpar and my arm was not properly supported. I informed the AMATEUR Phlebotomist which arm and vein other phlebotomist typically migrate to for blood so she proceeded to prep the area. After poking and prodding the needle inside the vein for ~ 10 minutes, the blood flowed very slowly into the tube as I grit my teeth in pain. After pulling out the needle, the phlebotomist realized she didn't draw enough blood and subsequently went to get another person to assist. When I asked the other person if she knew what she was doing, she answered "I Think So" which nevertheless, did not put me at ease. She then proceeded to tell me she was the District Manager. When I said that her Title still didn't provide me additional comfort, given her initial reply, she abruptly removed her gloves and told me to leave the facility.. She was extremely condescending and when I informed her I was going to leave a negative review, she gave me a thumbs up as I departed the facility. I immediately notified my Doctor of my experience and they are following up with LiverFast to alert them of my experience with Any Lab Test Now. Evidently, LiverFast has an exclusive contract with Any Lab Test Now for blood work. If you have the option to have a service come to the comfort of your home to conduct the blood draw, I HIGHLY recommend doing so and avoid ANY LAB TEST NOW at all costs. Lastly, I left a message with the corporate office regarding my experience and still have not heard back from them. P.S. Below is a pic (tap to enlarge) of the needle injection site. The swelling and redness continues worse let alone the pain. I expect to have a huge bruise my morning. I have also left a picture of the "District Manager' at the facility

Michelle was very helpful in my choosing of blood work. Very gentle as well in taking my blood.read more

The staff is great - wonderful service and been going to VHP for for many many years and when they…read moreopened the Frisco center I started going there. Just be prepared - the decor is terrible with a glass wall in the common area that looks like tape is holding it together and metal walls that look so rusted you might ask for a tetanus shot. The exam rooms have wallpaper that looks like a CIA black ops site or a flop house. Overall not the look of a place you would like to look clean. Again the staff is why you go.

I've been going to VHP for 8+ years and they continue to go downhill…read more I can't get into see my primary and I've seen two PA's that are incompetent. I literally took a list and handed it to the first one of what I was experiencing and handed them the medication I needed refilled so nothing would be missed and her report was incorrect of why I was there - she did not listen nor note anything from my list and ordred the wrong medication. Took my husband with me for the next visit with a different PA. She was immature and overly expressive (Oh My!, Oh you poor thing!) Ordered a CT, which I found out (too late and $988 out of pocket) from the tech that I really only needed an ultrasound. She ordred labs which required a urine sample, AFTER I was told that I could go use the bathroom and no longer needed to urinate. They didin't bother calling me with labs in January so #2 PA in July read them to me and I was shocked to learn that I was pre-diabetic and had blood in my urine and I should have been referred to specialists. The labs I had done more than a week ago have not been uploaded to the portal. Someone called with my CT result saying there were no significant findings and then giggled when she said "fatty", when saying "well except your fattly liver - which I did NOT know anything about.

Exceptional service from Linda Incredible personality and…read moreeven better performance Quick and painless procedure. Would highly recommend this service to anyone needing bloodwork done

Let me tell you, shes worth every penny. Karen does the same job as a trip to Quest Diagnostic,…read moreplus you don't have to sit and wait while people are hacking up a lung in your face come flu season. We all know how attractive you feel in a face mask. I'm on chemo cycles for a brain tumor so after the surgery, and radiation treatments were done I was just anxious as hell. At one time I could take a needle like a champ but now its heck of a lot easier in your own place. Quick, efficient and you may even have time to chat. Worth the money. They offer all kinds of services so I highly recommend her and the team. http://www.angelmobilehealth.com/ Check for current hours, however they have been on a 7am booking schedule for quite some time. They don't overbook, its done online 1 per timeslot and you get a confirmation.

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

Save yourself grief and go to another Quest location. Had a prepaid Quest sold Test that the Tech…read more(Ellie?) would not accept the Quest email on my phone (insisting I had to printed!!), then said that there is no such Test purchased from Quest. Then called her Senior (Kiara) that would clarify there is such Quest Prepaid Test but would keep saying that they couldn't find it. In the process they keep blaming me (the customer that has purchased many Quests Tests before). Finally they find it and said that was "On Hold" and that I have to call Quest (they also blamed me for being "on Hold"). When I tell them "but YOU are Quest" they said they don't call that "other department". They me asked to go out of my appointment for me to "call Quest". The folks at Quest headquarters were super nice (Carla) who said that my Quest purchased Test was active and available (that they are always "on-hold" until the Quest Office will pick it). She offered and called this Quest Location but they never picked up the call from their own headquarters. I ended up driving several miles to the Quest Carrollton location which made it all happen. Don't go to this location!! BTW, WHERE IS MANAGEMENT?

As a Frisco resident, this was the closest Quest Diagnostics location available for an…read moreemployer-required drug test that had to be completed within five days. Unfortunately, the scheduling process was one of the most frustrating customer experiences I've had in a long time. When I initially checked for appointments, there was nothing available for nearly two weeks--well beyond my employer's deadline. I ended up arriving when the location opened at 6:00 a.m. and added myself to the waitlist, hoping to be seen. Shortly after, the only employee working that morning came out and informed me that she had to remove me from the waitlist and that drug testing was only performed until 8:00 a.m. She also explained that there was no guarantee I would be seen without an appointment. Needless to say, this information would have been helpful before making the trip. After repeatedly refreshing the online scheduler for nearly two hours, I finally managed to snag an appointment just before 8:00 a.m. The fact that obtaining a required drug test depends on repeatedly refreshing a website and hoping someone cancels is absurd.

Well I had an interesting experience today. My doctor ordered labs for me today, and the company…read moreshe used is mobile. WHAT?!? Ok! I have multiple health conditions and this is an all too common occurrence for me. What blew my mind is that the technician was available to meet me either at home, or my place of employment. He went out of his way to accommodate my hectic schedule, and was skilled enough to ACTUALLY get my blood lol. I am a tough stick, and I always assume the worst case scenario when it comes to blood draws. Well, Barry got it done, after someone else failed earlier in the week that wasn't with BBDS. I just want y'all to know about this service here in the DFW area, I think it would be an awesome resource for folks that have transportation issue, health challenges, weak or frail, or those that are over worked and can't get it done during a busywork week. I defiantly recommend this service for your lab work needs.

Who knew there was a mobile phlebotomist? I'm a difficult blood draw and had numerous tests that…read moreneeded to be performed. Barry of BBDS came to my home to collect my tests and his highly skilled phlebotomist Alma did a fantastic job. It was worth the fee to be able to be comfortable in my home and have someone handle getting all my tests off to the lab for me. Highly recommend BBDS!

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

My experience at Legacy ER Frisco was extremely disappointing and left me questioning the…read moreprofessionalism and ethics of the staff. The most concerning part of the visit was the conduct of the front office nurse. Rather than showing empathy or focusing on patient care, the conversation immediately centered around how expensive the visit would be and what it could potentially cost. While patients should be informed about costs, the manner in which this was communicated felt inappropriate, alarming, and unprofessional, especially when someone was seeking care for severe pain. What made the situation even more troubling was that we were given information about what treatment and testing would supposedly be needed before any clinical evaluation had taken place. Later, we received completely different information from the provider, leaving us feeling confused and misled. The lack of consistency and professionalism in communication was unacceptable. When people come to an emergency room in the early hours (5am) of the morning, they are often scared, uncomfortable, and looking for help. Instead of feeling supported, we felt dismissed, judged, and pressured. The overall experience demonstrated a concerning lack of compassion, poor communication, and questionable judgment from the front office staff. I hope management reviews how patients are being treated at the front desk and ensures staff are held to a higher standard of professionalism, ethics, and patient care.