I requested an in-home water filter system. The initial response was impressive, but I told the rep…read moreI wouldn't be ready for a few months. In August I was ready and called twice. Then the third time someone answered the phone said a sales rep would contact me. No Contact. After two more attempts I was told by the rep he would call back in an hour. He did not. I sent an email in early September and still have had no contact. What's going on there?+

Great service! Honest and affordable! They were upfront about cost. When they found things that…read morecould potentially be cost saving they let us know and gave us options. We had a sump pump replaced..I mentioned we need a new outside spigot. They scheduled it immediately within a couple of days. They were friendly and did awesome work! Highly recommend!

Our hot water heater was having many issues…read more We called Al and he was at the house in about 10 minutes and let us know what we needed. Him and his crew were out the next morning at 10 am to fix everything. Fantastic job

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

My sink and shower were clogged and backed up. They came out with in a day and fixed the issues…read more Everything works great now! Will definitely use them again.

Kitchen sink clogged…read more Not responsible. Set-up appt., called to say didn't snake was in use could we wait till the next a.m. at 8 a.m. Didn't show, had to call...gave excuses.

Called Wilkes after receiving what seemed a very high quote from another plumber, Wilkes came out…read morereplaced and removed the worn-out water heater and the price was much less, and very reasonable for the work performed.

My mothers furnace stopped working recently and given the outside temperature my mom was in a…read morepanic. The team at Wilkes responded immediately and made replacing her furnace a priority. I live out of state and was not able to be there so knowing they were taking good care of her meant everything to me. They brought in heaters, covered doorways with blankets...everything they could to keep in the heat as best as they could. She raved about their kindness and how knowledgeable and honest they all were. Thank you so much!

I had used this service in past and called because my garbage disposable malfunctioned and was…read morestill under warranty [no fault of the plumber.] However, I made appt, after 2 hrs late, i got lots of excuses why they were late. Came out and verified it was a malfunction in the product and it was still under warranty. It is now 5 wks since that initial visit, and my calls have gone unanswered. Would not recommend this service due to the poor customer service. ​​

I have used Avon Lake Plumbing four times now and each time they came quickly and were on time. The…read morerepairs were done correctly and professionally and at an affordable price. they are way better than the previous plumbers and I am very happy with them. This time it was Dan and he did a great job and fast. thanks