These guys are amazing. Our hot water tank died. We called like 6 different places. American Plumbing gave us the best price (by like $1000) came out 48 hrs later and were in and out new hot water tank installed in 45 mins. Our hot water tank is literally in the WORST place possible as well. Like the smallest space with no space to move AT ALL! These 2 guys were the best! Highly highly recommend American Plumbing! read more

American Plumbing is a family run plumbing business. I have always found them responsive and affordable. Highly recommend them.

We moved to Bay 24 years ago and have used American Plumbing since day one. They are professional, know what they are doing, and are conscientious about your home. They remove their shoes if they are completing a job in the house. They show up on time and we feel they have always been fair in their prices for the job they do. We would highly recommend this company for your plumbing needs. read more

I woke up to a failing sump pump on a very wet morning. I called American Plumbing and they sent a plumber to my home in under 2 hours. They were fast, friendly, professional and reasonably priced. If I ever need a plumber this will be the company I call. I highly recommend them! read more

We have called them many times and have always been pleased with the professional timely service. Highly recommend!

Can't say enough about American Plumbing. Don is probably the greatest plumber to ever live. I've used American Plumbing several times over the years for repairs as well as home upgrades with plumbing needs. Don's ability to accurately evaluate a problem and find the right solution is second to none. I would highly recommend American Plumbing for anyone who wants to get it done right. read more

American Plumbing provides excellent service. As others have stated, they answer phone calls in person, book appts quickly, and arrive on time. They are professionals with experience who charge reasonably and correct issues efficiently. It is so reassuring to have a company whom you can trust for reliable, friendly service. They're the BEST! We wouldn't call anyone else!! read more

Don and his team are great people to work with and they really know their stuff. I've called on them for several projects and they never disappoint. Highly recommend. read more

I purchased a house in Westlake where American Plumbing did the waterproofing prior to our purchase. I have called them 4 times to ask questions about the sump pump they installed and I have never gotten a call back. Each time they take a message and say someone will get back to me and never does. Thought it would be good to have someone familiar with the install, but a better option is someone that will actually respond. read more

Can't say enough great things about this company. Employees super friendly and efficient. We initially had Roto Rooter come in. Charged us $4700 to excavate and provided us no relief. Quoted us at $18,000!!!! To fix the problem and said that our family of 6 needed to vacate house for 3 days!! American Plumbing came in and quoted us $3000. And we don't need to leave our home!! So thankful!! read more

*** Typical NO SHOW *** Requested a Saturday APPT on Feb 24, 2020 for Feb 29, 2020. Confirmed in email they would arrive between 8:30 and 9:30 am. Waited and waited and waited. Called office at 9:30 am and said, "I had an APPT and nobody showed up". Lady on phone said, "let me call and see what is going on". Called back in 5 mins and said, "oh there was a gas emergency and he lost track of time", I said, "well what is his ETA"? Her reply was "oh, he is going to have to reschedule." Thank you, American Plumbing, for not calling and saying that there was an emergency, we have to reschedule your APPT. The plumber knowing that he had another appointment, wouldn't you think he would be thinking, oh I better call my next APPT and keep them posted. No, they would rather make their customers wait and simply not show up. Morning wasted! If I would have never called them, they would have never called me. If I can't trust them to arrive on time for and estimate or have the courtesy to call and say they are not coming, I don't trust them to come in my house to do plumbing. Typical irresponsible "I don't care company". read more

I have used American Plumbing for years. Don and Corey are fantastic. They are very friendly and knowledgeable. I give this place my very highest recommendation. They just came out and put a hot water tank in for me. I love this company. Give them a call !! read more

The woman that answers the phones there is absolutely HORRENDOUS! The rudest, most unprofessional and inattentive person I have ever dealt with. Doesn't return phone calls after weeks of reaching out, always claims she'll "call you back" instead of handling the appointment scheduling at that time. After explaining I never had any missed calls or voicemails from them to schedule, she repeatedly just rudely kept telling me she called me and never heard back. I would never do business with this company even as a last resort. Save your money for people that deserve it. read more

We chose American Plumbing to do our separation we are required to complete for EPA compliance. Our experience has been a nightmare from the beginning. The owner, Don, was initially very nice to work with. Although whoever answers the phone for him at the office, lacks any sort of customer service or help. She's very short and cold. After our project being delayed for several months, the workers finally came out and did our separation. To our knowledge, everything was good. Eight months later we had to do some foundation repair. We chose a company who was actually a competitor for the separation work. When they dug up our yard and uncovered the work American Plumbing had done, they noticed it was not done correctly. We called our City Water Department to have someone come back out while the pipes were exposed. At this time, we were advised the water department never inspected the work completed by American Plumbing. Don was quick to come out once he was advised by us the work was never inspected. He and the water department went back and forth and eventually, the city signed off on the work. The major work to our street was recently completed and we were advised to have American Plumbing come back and finish their part. We called them and were given an appointment time and no one ever showed up and didn't even bother to call us. We waited around all day for the plumber to arrive. After an additional three phone message, one to Don, someone finally arrived on a Friday. We were advised the work would be completed that day, but it was not. The plumber who came just took measurements and said the actual work would be completed the following Monday and then threw another bombshell on us! He told us we now have to have another line ran since the EPA changed the requirements. What!? I called the city immediately and questioned this. I was advised we were not given the right information. So, it's now Monday...no show of American Plumbing and no call to advise either. The City just called and told us they contacted American Plumbing, who told the city they weren't coming out until tomorrow, Tuesday. Again, no call from American Plumbing! Now, the city and the plumber will be out tomorrow. I pray everything goes well and there are no other bombshells dropped! Don't use American Plumbing, unless you want to be given the run around! read more

I do NOT recommend. Customer service is TERRIBLE. Their plumber came out to fix a small part on my kitchen sink and said "you will need a garbage disposal soon." When I asked for him to replace the disposal at this time, plumber refused to do so. My disposal broke 3 weeks later. When the situation was explained to the gal who answered the phone at American Plumbing, she offered no care, no discount. I was going to be charged another housecall-and they were trying to "sell" their highest priced disposal. Awful. read more

They came out promptly, serviced us quickly and neatly and were priced competitively. I had a very good experience!!

We had water in our basement and called American Plumbing. The owner, Don, came in less than 15 minutes. He checked the sump pump and said it was working. He told us to monitor it for a few days. It has been 3 rainy days and the sump pump is working fine. I know we have to change the sump pump someday, but I am glad he did not trick us to replace a working pump. read more

American Plumbing has caused leaks in our ceiling and put toilets,dishwasher and showers in wrong. They also take forever to come to your house and never come on time. I would strongly recommend not using them as your plumber if you want the job done right. read more

I have had this company out to my home on four occasions for various problems. The plumbers are always courteous and get the job done timely. They are also reasonably priced. read more

I have used them 4 times and always loved the service and price. They are always helpful, honest, fast and nice. They are the only plumbers I will call. I have had others try to rip me off and this one is always honest. They are not out to get anyone and don't try to push anything on anyone. You can buy your own stuff and they will install it for you. read more