We ate here and both had the lengua tacos which were very good. However the service sucked. We had a waitress that acted as if she really didn't want to be there and was very forgetful and never checked back with us once our food was served until we were ready to leave. Waited forever for our check. Really pathetic we won't be back no matter how great the food was! read more

Worst service, waited over an hour for our checks and they were wrong. The food was okay, it was very basic.

I have always loved coming to Acapulcos with my friends, but tonight I was appalled by the service. It was pretty obvious we were not getting good service because we are college girls who are easily taken advantage of and our waiter knows there's an included gratuity on large parties. The servers name is Leo, and he was slow, forgetful, and unkind. We were simply planning to get some dinner in around an hour, but the meal took almost three hours in total. There was a table of around 6 guys who were in and out in under an hour, but we still hadn't gotten our checks. I will not be coming back to Acapulcos with a big party anymore. read more

In the Auburn area for a soccer tournament, this venue was recommended by an Auburn student. This dining experience lasted 2 hours. (Which is long for a Mexican restaurant) This place was very busy with several large parties. We waited to be seated approximately 20 mins. Once seated drink order and food order was made in an appropriate amount of time. After that things went downhill. It took almost an hour to get our food (Mexican restaurants are generally very fast with food coming out) The kids food came out first and appeared to be ok. The first plate for an adult was cold and unable to eat. Side dishes, rice n beans, came to the table follow by the entree approximately 20 mins later (we order street tacos). Once all the food arrived, finally, the waiter disappeared. Never pre bust the table, didn't check to see if food was okay, nothing. We reached out to the manager to express our disappointment. Finally the waiter comes back and we ask for to go boxes along with the check. He brings back boxes and no check. We waited another 20 mins or so until we find the manager again. Manager gets the bill for us, discounted, and we were able to pay. Never saw the waiter again. The manager was very understanding and nice. I can only assume the waiter was either inexperienced or overwhelmed and couldn't keep up. The food quality, with the one exception, was solid. read more

They do not take reservations and you never know how busy they will be. Convenient location. The service is pretty slow and unorganized. Our waitress charged us for extra margaritas that we did not order/drink and seemed very annoyed with my table when we asked for the charges to be taken off. The chips were hot and fresh. I had the steak street tacos. The tortillas were dry and the rice was very bland. The margaritas are good and reasonably priced ($29 for a pitcher). Overall, not impressed. read more

Acapulco's Mexican Grill - Steak Street Tacos - Mexican Near Me - Auburn, Alabama

To preface, I love Acapulco's and I still believe the food is great. But, my last visit I had the worst service I have had at a restaurant. My server didn't take our order for a long time, and once we were done with our food she forgot about us for an hour and a half. She even had our debit cards for 30 minutes, she just forgot to give them back. And unfortunately, the restaurant wasn't busy so there wasn't really an excuse. But still love this place, just had a bad service experience this time. read more

great service great food great price Great locally owned Auburn restaurant great location read more

asked for fried ice cream and after 45 minutes of waiting they told me they don't have any. i ended up getting chicken tenders and they were dry and over cooked. DO NOT COME HERE read more

Great food but everytime I go the service is HORRIBE. waiters always takes so long to serve you/ give you a check, and their always no where to be found read more

I've given this place about a dozen chances, mainly because of the convenient location, but they almost always manage to disappoint in some manner. Whether it's the server forgetting about you and having to flag someone down for your check, or inconsistent food, or screwed up to-go orders, it's always something. On my most recent visit - likely my last - my order of fajitas was provided with no tortillas (seriously...aren't tortillas a given with fajitas?) and my guacamole salad was a mess of wilted lettuce thrown without care into the box with a dollop of guacamole. This place survives purely because of lack of competition in a college town...and a not very discriminating clientele. Two stars only because the staff are friendly and generally try. read more

Acapulco's Mexican Grill - Guacamole salad - Mexican Near Me - Auburn, Alabama

We love everything that Acapulcos serves, they're one of our favorite! My kids always ask for chicken tacos and cheese dip

Yummy and great prices the lunch prices are REALLY great!! The food was fantastic!! Yummy salsa too

All of the servers were fantastic and willing to help with anything you asked for. The food was delicious and everything came out quickly, even with a very large group. read more

Best Mexican in Auburn!!! Amazing cheese dip! Amazing food. Service is okay but everything else 10/10

Delicious and filling. Good food and you get plenty of it. Fast service, drink always full, and the atmosphere is fun.

I haven't even got my food yet but I'm giving this place a 5/5 starts for the salsa and strawberry margarita alone. Amaze balls

Food is good consistently, the service is usually exactly what you expect and want. There is one waitress who is so great with our two year old daughter. It's Mexican and there's a lot of Mexican in this town, but this is the best for the value. Less expensive than some of the others and just as good. read more

It's clean inside and This is the best tasting Mexican restaurant in auburn. Everything has really good flavor. You can tell they don't take any short cuts. Give here a try before you try anywhere else read more

Went here for the first time last week. Beautiful atmosphere. Great music and service. This is the only place I've ever been that has mole that I like. They also have amazing queso dip. My only complaint about my visit was that my waiter was visibly and audibly upset with me when I requested that my order be corrected. I ordered a dish with beef, but I was brought chicken. My friend and I both recalled my ordering beef, but the waiter replied, "You said chicken... No, I'm sure you said chicken..." He seemed very upset by it. He did replace my dish, though, very quickly and he continued to be very attentive to our table after. read more

Went here for lunch today because I was told that Laredo's had been sliding. We were disappointed overall since the service was not rapid (except when the chips and salsa appeared) nor attentive. The food was also not much to crow over. My quesadilla and burrito (I had SP25 La Hacienda) were quite salty while the rice and beans were bland city. How wack. I'm feeling generous with the stars because the restroom is cute (Mexican tiles! Sunflowers, moons, suns!) and because the sweet tea was not disgustingly oversugared. read more

The restaurant is average at its best but that's not saying much since there are so many Mexican restaurants in Auburn. This place receives 2 stars because the food was edible and the service were average. I asked for warm water and the waiter didn't understand my request--he even got another waiter to try and interpret it for me to the extent at one point in this misunderstanding, they even asked 'can you explain to us how you make warm water?'. I ordered the chimichanga and out of all the chimichangas I've ever had, it was basically a bunch of ground beef stuffed into a tortilla wrap. The soft taco looked home made. Almost too home made. There was only cheese, chicken, and some lettuce and placed. I could've done it myself. The only thing that didn't make this place was the options you had in the a-la-carte portion of the menu. I'm curious now if Taco Bell could give me warm water. read more

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The people behind the counter were talking shit about me in Spanish and they didn't know I speak Spanish. The food tastes like dirty water.

Ordered: #22 Chicken Chimichanga - the chicken:tortilla ratio was HEEEAVY on the side of chicken. I enjoy a nicer ratio with more sauce or toppings combined with rice and beans. surprising and aggressive service. would return. was seated with two strangers insisting i would not sit alone. read more

Acapulco's Mexican Grill - Mexican Near Me - Auburn, Alabama

Good house margaritas and very good service. I had chimichanga and taco salad, both were good. This is my go to place for Mexican.

I sat down expecting a hot meal and something good to eat. When I sat down it took the waiter at least 15 minutes to get us drinks. He then walked away and didn't take my order until 30 minutes after we had been sat. I ordered something simple, cheese nachos. I was served cold cheese on soggy chips with undercooked meat. Then I asked for pico de Gallo and had to wait 15 minutes because the waiter was "busy". I wouldn't write this review if I felt it wasn't necessary, but this is important. Also, this isn't a very family friendly restaurant. There are many college students drinking and making a scene. read more

Being Mexican I'm picky with food which is why I only order specific plates from here. But the drinks are great and the service is nice! Been here for two birthday dinners and they make sure everything is ready and everyone has a great time! I order the molcajete it was bomb! read more

Acapulco's Mexican Grill - Molcajete! Combination of everything! Beef and chicken fajitas, shrimp, chorizo and cheese. - Mexican Near Me - Auburn, Alabama

Food was subpar. Of the twelve meals the table ordered, majority of them were not great. Drinks were redeeming. Was odd that the margs came with whipped cream but loved the uniqueness and creativity with that. Not sure if we would go back but will say that they were very accommodating to our party of 12 read more

This was the worst service I've ever had in my life. Sat down at 7:20pm with a table for 4. Two 6 tops and a 12 top got seated after us, got their food, paid and left. It took over 2 hours and talking with a manager to get our food. The waiter never came back to apologize for the terrible service or anything. Never checked on us or anything. From a perspective of someone who has 3 years experience in the food service industry, this was the worst service I have ever seen. Food was terrible as well. Constantly having to flag someone down for refills on drinks or anything else. read more

The host of Miss Philly and the waitress Miss Victoria are very pleasant and joyful I look forward to seeing them every time I get to come in. Great service and even greater food keep up the great work girls I look forward to seeing you again soon. read more

This place definitely won't make my top ten places for anything. Service was poor. My friend and I never could figure out who our waiter was because he never came around... just long enough to take the order and hand us checks. I needed a new fork. I had to ask three different people before one showed up. Food was mediocre at best. My friend chose not to tip and got lectured about it. Last time I checked tips are given for decent to superb service. And besides who would we have been tipping anyway? One of the several peple who walked by? read more

Food average, too salty and nothing special. Server was very attentitive though. Not much else to write about. read more

Acapulco's Mexican Grill - Food is average. Server very attentive. - Mexican Near Me - Auburn, Alabama

Well this is my first time and I had to send my food back. There was a bug walking around my food. So the attached photos are of my friends plate. I'll stick to eating with my students family. read more

Acapulco's Mexican Grill - Veggie plate for fajitas - Mexican Near Me - Auburn, Alabama

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I once loved this place. It seemed to start being awful in 2009. Worst service of possibly all time. Rudest servers. Food ok (not good by any means) read more

About 15 minutes after eating here I became extremely sick. I wouldn't recommend eating here at all.

I popped in here one evening after a long day at camp war eagle... My son will be here next year and I knew he would be craving some good Mexican food like home - THIS IS IT! We had tried another place but this is great! Ended my search for Mexican food just like he would get at home. Authentic with amazing service. I had the carnitas as suggested by my waitress(her favorite menu item) and they did not disappoint!!! read more

Acapulco's Mexican Grill - Carnitas - Mexican Near Me - Auburn, Alabama

Disgusting. Bad bad horrible food. Yucky. Get the point? Need more info? the enchilada was reminiscent of a chef-boyardee ravioli. Literally, from the ground up mystery meat filling to the sweet tomato sauce it tasted like it came straight from a can. Everything else was so blah and filled with processed cheese that I can't remember what form it came in. Go to Columbus to La Mexicana if you actually care about Mexican food. P.S. El Patron in Opelika, near Tiger Town coincidentally shares the exact same menu, so we didn't stay long enough to find out if it was the same poor gringo food. Just FYI. read more

This place is absolute garbage. Terrible service and food, and then at the end they lost my friends card and mischarged two other people. Don't go here read more

YOUNG GIRLS: do NOT eat here by yourselves! Entire male staff made my friend and I feel so uncomfortable. Called us baby, princess, touched our hands and shoulders unnecessarily, checked us out every time they walked by our table, one licked his lips looking at us as he walked by, and took very long to get our food & get our credit cards back. A group of girls at another table expressed the same level of discomfort. We will not be going back. read more

I would rather hang myself by my testicular shaft from a ceiling fan than have another dining experience amongst this peasantry level cuisine. Nothing on draft means I have to order by the bottle. If you don't come back to check on me how do I get another drink??? I had to walk up to the bar and get it myself. Table of 5 everyone had an issue took 30 minutes after ordering to get first round of margaritas. It was worse than seeing my first wife's sex tape. Food was cold. Out of 5 orders 3 came wrong. All 5 cold as ice. Was absolutely horrible. Will Go anywhere else in auburn. read more

Horrible service. Waited 20 minutes after we were seated to even be asked for drink order and that was after I complained. Then the girl who came never even showed up again until we received our check. The guy who initially brought us our chips and was cleaning tables ended up doing everything else. This is not the first time this has happened to us here. We definitely won't be back. There are way better Mexican restaurants in Auburn. read more