I called their business number listed here 2 days ago since they had very high ratings in Yelp. Spoke with Ken, the owner. Told him we have 2 outlets that wasn't working. He went through a couple of quick fixes on the phone which could save us some money. I told him we've done that already and we need an electrician to diagnose and fix the problem. He said it'll cost $335 to show up and if he is here over 2hrs, it will be an extra $169/hr. I said okay. Since he is highly rated, I didn't bother calling other electricians for more quotes. I normally get at least 3 then compare. Then he said his appts are 3wks away but has a cancellation for Saturday (today) at 11am. So I said sure and gave him our address and told him to call us when he's here cuz we have to buzz him in the security gate. He said our address is 5mins from his house so no problem. Long story short. He never showed up, no call -nothing! Wasted our time waiting. It is our rental property so I had to drive in before the appt, waited an hour after the appt then left. He may not have wanted to take the job cuz I got the sense that he wasn't enthused and quoted us his price for showing up. Or... he may have forgotten about the appt. Either way, he is the owner and there is no excuse for poor business practice. And for wasting my time I gave him one star since I can't give zero. read more

Ken has helped me with a slew of electrical projects lately: 1. Installed a 200A panel 2. Laid underground conduit to our detached office / shed 3. Added a subpanel to the shed 4. Added light fixtures and outlets to the shed 5. Added a new dryer circuit and swapped out some interior lights in our house. All of the work has been excellent. Ken is thorough and detail oriented; he does not cut corners. He handled all the permits and has been very easy to work with. Before we started any projects or signed any contracts, Ken and I had a weeks-long conversation where he gave me advice about what was feasible and what was not, and helped me understand what would be required to do the work right. I highly recommend you reach out to Ken if you need electrical work done. read more

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Ken came out and worked on fixing two broken outlets, installing two new outlets, and replacing two light fixtures on stairs. He was so communicative throughout the project with updates and explanations. I really appreciated him giving me options that would save money if we wanted. He was also so kind and friendly and just all around easy to work with - when you have people in your house doing work it's so nice to have those vibes. Super hardworking along with his assistant - never saw them resting and stretching out the hourly billing. The work was done exactly as we asked, plus extras like him offering to paint around the base of the new light fixture so it wouldn't look janky (saving us money on having to hire a painter later!). We will definitely be using AC3LLC again in the future for any electrical needs. read more

AC3 LLC - Light fixture installed on tall stairwell - Electricians Near Me - Pinole, California

Quick response! Ken responded and arrived the same day I sent an inquiry to assess and provide a quote. I needed an outdoor outlet for my mom's new Moen water leak detection monitor. He was very transparent with pricing based on different scenarios as I had a separate issue where one of the outlets needed troubleshooting. He scheduled the job the following day as a 2-person team and they both did a fantastic and thorough job. Highly recommend this company and will definitely call him for my own home electrical needs in the future! read more

AC3 LLC - Outdoor electrical outlet - Electricians Near Me - Pinole, California

Ken has great communication and is always professional. He recently installed a bathroom fan, vented it to outdoors and it made a world of difference in the attic while also helping with the moisiture in the bathroom. Today he installed an outside outlet, challenging situation (see photos) also with excellent results. This is the place to call if you want it done right. read more

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Got an estimate on a basic yet tricky job. They took the time to figure out how to fix it correctly according to code but without costing me an arm and a leg. read more

My homeowners insurance was cancelling me because their inspection revealed that I had fuses for the incoming main electrical shut off for the house. After speaking to several companies for quotes and availability I chose AC3LLC. The bid was in the middle compared to other companies. I was pleasantly surprised at Ken's friendly, honest, and no bs customer service. It was excellent. He is the owner and master electrician with a helper. A fourth generation electrician with SIXTY years of experience! He cares about his work in detail, and navigates the PG&E and inspection bureaucracy very well. My new incoming service from pole to brand new breaker box is a current as can be! read more

Ken was professional, communicative, and was able to resolve my electrical issue for a well pump and irrigation controller issue expediently. Would recommend and plan to call if I ever have future electrical issues or projects. read more

Ken was really great and gave a competitive quote. For a simple light installation, another electrician quoted us more than 2X higher! Easy to schedule. Willing to let me buy the aesthetic things like switches, and covers. read more

My power went out. It was 11am on Sunday morning and I tried everything within my knowledge. Unsuccessfully. I text Ken (as I was so pleased with his previous work). I also put a request on yelp incase he was not available. Ken was here within the hour. He is closed on Sundays, and I know had to juggle a lot of things to help me out. He identified the issue, which was within my electric box, and fixed it very quickly. I should add the issue is completely unrelated to his previous work (I just have an old house). I am so grateful, I am sure he had better things planned for his day. Also from the few responses I got on yelp nobody else was available either, so without Ken I would have been stuck. But thankfully he found a way to help me. His price was very reasonable, especially as it is Sunday. Thank you, Ken! read more

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Ken did a great job at a reasonable price on fixing our subpanel. I highly recommend him.

Amazing service and fast response. We had an exterior gfi outlet installed and Ken did a great job. Fast response and very clean install. Highly recommend them for any electrical work. read more

We called, he answered (promptly!), was readily available to make a repair, gave great advice, and did the job for a reasonable price. I highly recommend AC3LLC if you want quality work done by a kind, competent, and honest electrician! read more

Very helpful guidance after my circuit breaker panel was vandalized. Helped me navigate PFE and avoid additional costs.

Ken from AC3 LLC came and did work for us rewiring some old receptacles and servicing our breaker boxes. We have an older house and Ken was very friendly, patient, knowledgeable, and was also reasonable and fair in pricing. -He accomplished the work quickly as promised, to an excellent level of care and was great at communicating, explaining things and being very patient with us. We highly recommend Ken and AC3 LLC Electricians to anyone looking for great service. He knows what he is doing and we will definitely have him back for our next job! read more

Amazing service and response time. Called today for an El Sobrante location and came out the same day to research electrical panel and fixed the issue. Thanks so much Larry. read more

Ken responded quickly to my message. He came out to assess our problem and was able to fit us in the next day. He and his assistant arrived on time, explained what the problem was, and finished the job in a timely manner. Would definitely recommend and call if we have any other issues in the future. read more

Ken was professional and easy to work with. He provided efficient same day service when I had a circuit knock out a few outlets in my kitchen. I would highly recommend him! read more

Ken was absolutely wonderful! My mom had electric issue with her fuse box going off leading to no power in bedrooms and living room. Ken was able to come out that day and we had a plan in place. Even with all of the storms in recent weeks her power and updated panels are up and working great! He kept in contact with me constantly and went through everything he was doing. He and his helper Matt are conscientious, neat and respectful ! I would absolutely recommend and a 5 star rating read more

I needed troubleshooting and a repair. Ken came on a Sunday to check it out , but didn't have time to do the work that day, and would have to come back in a couple of days. He suggested calling PG&E to see if it was their problem. So I did. It was PG&E's problem and they fixed it quickly. That saved me the price of a repair service. Some people would have kept quiet and made money from the service call. read more

During a big storm, our sump pump and garage door both stopped working on Xmas day. I texted several electricians and Ken was the only one who responded & came out the day after Xmas. I had no idea if it was a big or little fix but Ken explained the issue and gave us an easy fix to get us through until he had time in his schedule to do the upgrade to our electrical that is needed. Appreciated his follow through and would definitely use him again! read more

#1 rule when working with people, is pay them what they're worth, especially when they're working on your house. Ken is professional, on-time, and provides communication throughout the progress. His work is clean, and he takes pride in his craft. This is everything you can ask for from a professional electrician. 1) I'll be recommending to all my neighbors within my community. 2) You'll be happy you hired him and happy to be a reference. Thank you again, Ken! read more

Ken is very knowledgeable and experienced. He is very reliable and was available when I needed him. I'm glad I hired him for the job especially when he gave exceptionally reasonable prices. I will definitely come back to him for bigger projects in the future. read more

Ken had great communication and was prompt. Fairly priced services. We had a wiring issue with our dryer outlet and Ken was able to help us the very same day. read more

Ken fixed our kitchen light that had stopped working. He was very professional, courteous and communicative. We are pleased with our new light and highly recommend his company. read more

Ken was very nice and experienced electrician! Fixed my breaker in short time and also give good advise on my heating systems. Thank you!

A couple of evenings ago, I discovered that all the overhead lights and sconces in the LR, DR, hallway and kitchen were out. (Fortunately, my appliances, tv and computer were not affected.) The next day I went outside to check the breaker panel and one switch was in the off position. I tried to switch it back on--no luck. Searched the internet and very few electricians will even do breaker panel service calls. Finally found AC3 LLC and within 2 hrs Ken and Matt were here to attend to the problem which fortunately was an easy fix. Matt also fixed a couple of wonky light switches and unstuck the lock on my gate! Since my kitchen was remodeled after this panel was installed, I definitely will contact AC3 LLC to take care of some needed upgrades. Thanks so much, Ken and Matt! read more

I switched from a gas stove to an electric and the electric stove tripped the breaker when the installers tried to test it. Ken found that the wiring in the 3-prong stove outlet was hooked up incorrectly. What I liked about having Ken look into the issue was that he was a straight shooter and always cut to the chase. He was also very upfront about his labor rates and minimums. He didn't make promises, and instead made sure you knew the different scenarios you were looking at. I also was glad he was focused on safety. Part of that was through his clear communication, the other was for his genuine concern. For instance, when he saw that there wasn't an end cap on our gas line from the old stove, he made sure to buy and install one while he was buying other parts he needed for repairing the stove outlet. He also made sure to tighten up all of the switches and things in the panel to spec. It took two visits, but he didn't charge me for the first one since he saw from the first visit that he'd have to come back with a helper to do the job. When he was finished, he fully tested the stove and even set the clock on it. Stay safe out there Ken! read more

Ken is amazing. Love the work that was done. Ken was reasonable and the job went far more quickly than expected. Highly recommend.

A difficult job. My handyman tried to replace the 3 way switches and was unable to do it. Ken put in new switches where I had old (and unconventional) wiring and had to change out one of the boxes for the switches. 3 way LCD switches are much more complicated and lots of choices among similar ones.I bought the wrong Lutron switches, so he got me the 6 correct ones. He worked hard and steadily for hrs, and now my switches work perfectly. Moderately high cost, but Ken spent hrs working on it, over 3 visits. Overall, worth it. He came within 2 days, answered my YELP right away. read more

I contacted Ken to install 3 more outlets in my garage. I contacted him on a Tuesday, and he came for the consult the next day and we scheduled for him to come back on Friday. I am appreciative that he was able to complete my request quickly. Extremely professional and very informative; took the time to answer and clarify all my questions. Very responsive and communicated with me throughout the whole process. Even gave me advice on future projects to consider as well as practical advice such as fire hazards. Will def consider him for future work we need. read more

Posting on behalf of my wife: I had an emergency over Christmas and went to yelp to find help as it was my first time needing electrical expertise. I decided on Ken based on the positive reviews here praising his integrity, his communication and his clear timelines. I was nervous as it was a big and complex project, but in every way, he has exceeded expectations on all accounts, going above and beyond repeatedly to get my project through the finish line faster and smoother than I could have imagined possible. If you want a worry free project where you have someone that has your back completely, helping you resolve the things you didn't even know you needed to worry about - consider Ken. He provides a truly top tier service; I am so grateful for his help and cannot recommend him enough. Thank you Ken! read more

Very pleased with the service I called 4 electricians on Saturday he responded the fastest came in about a hour gave me a estimate return Monday morning on a holiday to finish the job replaced my outlet for my new stronger oven and serviced my outlet panel in under two hours very knowledgeable I recommend the electrician for all electrical needs read more

Ken and Matt did a great job installing an outdoor motion sensor light and repairing an outlet in our kitchen. Amazing efficiency and very quick turnaround on both jobs. Importantly, we really appreciated the attention to detail and the kindness that accompanied the work. Highly recommend and will definitely keep using Ken for reasonably priced quality work. Great value and no negatives. read more

Ken came out in the pouring rain because my fridge was not working. Serviced my electrical panel (which really needed it) and fixed the problem. Straight shooter, quick and efficient. Also charged me for a regular service call rather than the higher emergency rate! read more

I had an urgent electrical issue in the evening and I wasn't hopeful that anybody would be available to help me. I called and Ken came over within a couple of hours, which floored me. He fixed the issue easily (and I learned something along the way too), but Ken was super nice about it anyway. 5 star service from this guy! read more

He has a 2 hour minimum. My job took him an hour. With a little bit more research, I found electricians that were friendlier and that could do the work for less (no time minimums). read more

I requested a Non-emergent quote online. Ken responded right away - after business hours- and solved my problem over the phone!! I am very grateful and will be using AC3 in the future! Thanks Ken!! read more

Ken rescued us from a really tough situation. I'm sure everyone has a horror story about the "contractor from hell," and we are no different. We had unknowingly hired an unlicensed electrician and were left with shoddy, half-complete, unlicensed work. Thankfully, I found Ken who was able to help us. He was not only punctual, professional, and reasonably priced, he helped expedite our project, which had been dormant for over a year! I have definitely found my electrician - I can't recommend him enough. BB read more

Leaving a review for quick response and advice: Ken called me back at 1AM on a weekend when I needed help due to loss of power to half the house. He advised me to call PG&E to come and inspect the power line to my meter. After calling PG&E to inspect, it turns out the problem was on their line and will dispatch repair. Thanks to Ken for the good advice! read more