It was great! I was able to get an appointment on the schedule quickly. They took care of the…read morelittle crack in my windshield and it's held up great since. Great staff too!

It shouldn't be review-worthy when everything goes as planned, but now days it is…read more * I had an appointment. They showed up as scheduled. * They agreed to change my windshield at $X, and there were no surprises. * Customer service was friendly and efficient. * They said it would be 2 -3 hours, and it was 2 hours. There was no push-back, no changes in the plan, and surprises. AND their price was much less than the other 3 places I called. It used to be that this was the baseline minimum you could expect going into any business. Sadly, that's no longer the case.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Very pleased with my tint. Ahmed is quick at responding. Pricing is very reasonable. Highly…read morerecommend!

fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Easy to set up appointment and the price beat the competition by $50 - $80. Company came to my…read morehouse and replaced the glass in the street. Quick and painless. Glass appears to be good quality with no visual defects. Company does charge a service fee for using a credit card.

this is a great business. It's gotten harder to get your windshield replaced lately if you haven't…read morenoticed and some of the places I called around two were difficult to work with and wanted to schedule me out a week or two in advance and made the process with the insurance company extremely painful but these guys got me in the same day. We're very friendly had good prices and good service. I can't say enough nice things about them.

Sooooo, I had a great experience with setting up my windshield replacement appointment; however…read morewhen I went to pick up my vehicle after hours, I noticed that Novus left my 'electrical cable' to my rear-view mirror exposed (it wasn't exposed prior to dropping off my vehicle). I noticed a strange noise as if something was trying to activate every 15 seconds or so. It turned out that my windshield wipers were the noise I heard. I left my car in the Novus lot and left a note about the issue I encountered. I asked them to contact me the next morning (5/25). Novus dropped my car at my house on 5/25 and I validated that my windshield wipers worked as expected. I didn't drive my car until 5/19 (Friday) and when I went to 'unlock' my rear passenger door I noticed that it didn't work. When I closed my driver door it seemed that the unlock/lock 'clicked' as expected. Novus has screwed up the electrical options on my SUV. All they were supposed to do was replace my main windshield but since doing so I have encountered electrical issues with other options in my vehicle! I hope that they can remedy my issues in a timely manner! Otherwise, I would steer clear of this business!!!

Installed a new windshield for mine that was leaking. Initially seemed to do a good job. He only…read moretakes cash or checks. He left without giving me a receipt. I called him and he mailed me a receipt a week later. Then 2 weeks later the first time I went over 45MPH (I mainly stay close to home) my husband, daughter and I noticed that makes a whooshing noise. On Interstate 95 doing 70MPH it was loud and scary. I called him back and asked him to check it...He asked me if I was sure it was coming from the windshield...DUH! He also said it could be caused by my dashboard. I've had this vehicle since 2005 and never had these noises. He told me he would come back the following week to check it. I asked him if he could bring a copy of the warranty that he said he had. He said NO. He said that it had a lifetime warranty guaranteeing against any problems except for those beyond his control such as a rock coming up from the road and hitting it. I asked him to put that in writing since he didn't have it in writing. He refused. I asked him if I wrote that on the back of my receipt if he would at least initial it. HE REUSED and got beligerant. He again said that his word for the lifetime warranty should be enough. FOLKS...we all know what any sane person would say...get it in writing or you have NO warranty. He asked me if still wanted him to come out and I said yes. The next day my husband's care broke down and had to be towed to the repair shop. Since my vehicle would not be here the rest of the week, called him, office and cell phone and no answer and left a message on the office number asking him to change the date to come back to next week. I asked him to call me back and let me know if that fits his schedule. I have not heard from him since and don't know if my 'warranty' will be honored or not. I now wish I had spent $30 more and gotten my windshield from someone who had review and a written warranty right on their website. RUN and go SOMEWHERE ELSE.

From the owner: Ashland Auto Glass offers automobile glass services in the Glen Allen, Virginia and surrounding…read moreareas. Call today for your window replacement needs.

From the first call I made to the completion of my window replacement install, I felt I was in good…read morehands. Staff was professional and on time. I would recommend Ace Glass to anyone who needs their services. Don C.

I would like to commend ace glass on their professionalism. My drivers side window was cracked by a…read morerock due to road construction heading to VA Beach. I initially made an appointment with safe lights my appt with them was scheduled for Tues, the tech called and said the glass broke and they wouldn't be coming. I scheduled another appt date this time they called saying the glass didn't show up. Needless to say I canceled any further contact with them and called Ace glass they scheduled me for the next day and had me in and out of there in 1 hour they did an amazing job. I would like to recommend Ace glass to everyone. I will never use safe light,I was paying out of pocket and I don't feel i need to go through this many changes to give someone my money.

Easy to setup and good communication. David the technician working on my vehicle was professional…read morein all his interactions through getting my windshield changed. I had to run out before he arrived and he was intentionally on the phone with me when he needed to grab the car keys just inside the door. Appreciated the respect. Also, he was FAST! I was shocked when he called saying he was done already. The price was just as good, if not a few bucks less than some other quotes I got. I appreciated him also explaining they will address any issues early that happen. I have a little knick in another vehicle that I plan to have Fast AutoGlass assist with. Great experience!

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

My IMA light came on in my 2012 Honda Civic Hybrid and Hybrid Battery Pros was able to get my car…read morein the next day and run a diagnostics. They confirmed it was my inverter and not the battery itself. They took the time to find the part for the right price and was able to fix it for almost half the price that the dealership would've charged me. Todd is awesome! He really works with you and keep you in the loop. Highly recommend! Will definitely be back if I ever need.

The Toyota dealership wanted $2,500 for new batteries for our Prius. I did some research and found…read moreHybrid Battery Pros in Ashland. Todd installed a reconditioned battery in our Prius for less than a thousand, with a six month warranty. He also has longer warranties if you'd like that. He did a great job and we're very glad we found him. Just like when I had my windshield replaced, he came out and changed the battery at my work. I was so worried about the trouble and expense of replacing the battery, he solved my problem and made it effortless for me.

Our RV windshield was damaged back in June 2021from a road trip after failed communication attempts…read morebetween the insurance company and scheduling installation.... Action Auto Glass SAVES the day! Friendly, professional, and reliable service! Todd is the owner and his customer service is top notch! Keeping smiling and keep up the good work!!! Thanks again! Headed to TX

From the owner: Action Auto Glass provides Glass Replacement, Windshield Repair and Window Tinting Services on…read moreAutomotive, Residential and Commercial Structures. Customers love our convenient free mobile service to the Metro Richmond Virginia area bringing auto glass replacement on site to your work or your business. Giving Top of the line quality workmanship to our customers weather it is Replacing the Glass on your Car or applying Window Film / Tinting your glass on your store front or home. Action Auto Glass has over 20 years experience in the Glass business.