This is the worst location and worst company you can use for water softeners. There are much…read morebetter choices for a better prices and better service. I called this location for over a week and left three messages which were never returned as I wanted to start a new service. I had spoke with Sonia and left messages for the manager, Anita. No one ever called me back. Today I called back and was put on hold. I was told by Sonia that Anita the manager was on the other line and it would just be a few minutes. After waiting for more than 20 minutes, Sonia told me that Anita was too busy and that she would call me when she could. I felt that my business was not important to their company so I called and let their corporate office know what it happened and I have canceled my service with them. This company seems to not care about their customers, and I would highly recommend you trying another of the many choices out there. I actually saved 30% by using a different company.

Beware. I was billed by Culligan Water for services and products I never received. No signed…read morecontract. No delivery confirmation. Just made-up invoices. When I challenged the charges, they couldn't provide a single piece of evidence showing I authorized any service. Still, they sent the alleged debt to collections, risking damage to my credit. This is an outrageous and unacceptable business practice. I've since filed formal disputes with the collection agency and credit bureaus. If you choose to do business with them, read every detail, demand written agreements, and monitor your accounts like a hawk. This company needs to be held accountable for how it treats consumers.

Excellent Friendly Service…read more.... Pros: Did a thorough job. Gave good explanations. Reasonable price. Friendly guy. Cons: None! We moved into our newly constructed house in May 2018 which included a reverse osmosis system under the kitchen sink. A few months later, Five Cities Water contacted us about maintaining the equipment and that started a 5 year relationship which continues to this day. Basically, a technician flushes the system, replaces any worn parts and ensures there are no leaks. The usual cost is about $200, although it was $307 in November 2023 because a major piece of equipment gets replaced every 5 years. Aaron provided the service this year and did a fine job. He was: - Flexible with the calendar - Arrived on time - Explained what he needed to do before doing it - Charged a fair price (from what I can tell) In previous years, there were no leaks after the annual visit. This time, a slow drip continued for a few hours so I called Five Cities and spoke to Chris who contacted Aaron. He drove over, quickly saw one of the O-Rings was faulty (a factory issue) and replaced it. Everything was fixed in around 5 minutes. And the next day.....Chris called to make sure we had no leaks and things were fine. We plan to keep using Five Cities Water as long as we own the house.

We've been using Five Cities Water at home and at our business for years. Very reliable, and good…read moreservice. Brandon is awesome!

Greg and his team did a fantastic job getting my new RO up and running. They were quick, clean and…read moreprofessional. I have been a customer for over 20 years and they never disappoint. I would highly recommend them for any water needs!! Thanks so much Richetti!

I have used Richetti Water Solutions to install RO water purification systems as well as water…read moresoftener systems at both of my houses. I have also used them at my restaurant for industrial sized systems. Their customer service is second to none. They do new systems, updating old systems, commercial/residential/new construction, leases, and annual maintenance and repairs. I use them for everything. They are professional, attentive, prompt, and completive when it comes to pricing. Scheduling and estimates are a breeze. They always have worked with me and my scheduling conflicts. They are locally owned and operated and stive to strengthen the community. Greg Rice, Dallas, and the entire team go above and beyond. I cannot recommend them enough. I had used other companies before finding them and had constant issues. Since we signed on with them, everything has been great.

Installed a water filter and water softener. Both installs look and function great, and they…read morecharged less than Culligan wanted for just a water softener with no filter.

Wayne is the Man! My family and I have used him for years. Great customer, knowledgeable and very…read morefriendly. He has installed many things, at multiple properties for us. You gotta get his RO! Huge Value, no bottle waters! Will always recommend him!

Highly recommend 805 Pure Water. They are responsive to emails and calls and provide a great…read moreservice and product. John and Sarah were the only company that gave me pricing up front. There were no hidden costs and you knew exactly what product you were getting. Our installation went smoothly and took two days due to the uniqueness of where our drain was. Otherwise they were professional from start to finish. If you are in the market for a softener and whole house water filter give them a call you will not be disappointed.

Very professional and helpful. Did a great job with fixing…read moremy water softener. Explained everything very clearly. I like dealing with companies that do what they say.

JKG was fabulous! The plumbing service I have ever had. Dependable and good communication made for…read morea great experience. Saved me when my gardener hit the main line on a Sunday , installed a new sewer line and on demand water heater. I highly recommend!

JKG is fast affordable and reliable. We had some laundry drainage issues. They were fast to respond…read moreto my request and came out on a weekend without extra hassle. They're always in my contact list from now on.

Trent overhauled our entire ranch house and guest house water system, and we now have the most…read moresparkling, delicious water ever! It's the most beautiful color and completely odorless, a far cry from what it was before we found Trent. We always receive outstanding service with a smile from Trent and Unlimited Water Systems. Wish we had found them sooner, but will use only them from now on. Best water system care & customer service on the Central Coast!

We had originally planned to install a water softener from the local hardware store until we met…read morewith Water Unlimited. Trent from Water Unlimited brought an outstanding level of customer service without the sales pressure. Trent was very accommodating to our odd schedules and met with us several times to go over the plan and complete the installation. Even after installation was complete, Trent was prompt to respond to any questions we had and make sure everything was working properly. Our hard water is gone and our drinking water tastes great. I would recommend Water Unlimited.

Exceptional service, quality, and value. A whole house water filter was installed in less than 2…read morehours and we are now appreciating soft water. The tank exchange program will occur every 4 weeks for under $50/monthly. I highly recommend this business. Thank you

Good customer service, and always with a smile . Recommended for you and your family.read more

Same day service they came out on Christmas Eve and fixed out water heater issue they were very…read moreknowledgeable and got the job done quickly. Price was great they do not over charge.

They were the only company I could get to apply for the rebates for heat pump water heaters, and…read morethey did, eventually, get the water heater installed. However, there were many false starts, hiccups, and lack of attention to detail to that really soured the experience. I had 4 visits including at least 3 instances of them draining and refilling the entire water heater dumping all of the heated water away. Visit 1: Installed water heater, drained it, refilled it, left is still leaking, didn't bring extension cord, and used extension cord I explicitly told them not to use, zip tied said extension cord, damaging the sheathing, paid no attention to cable management, leaving the cables looking significantly worse than they were when they arrived, did not insulate pipes, ran condensate pump through walls, per request, but did not fill holes with caulk or any other insulator, leaving a hole from garage to house for hot air to escape into garage. Visit 2: Drained and refilled water heater, attempted to fix a leak, but did not fix it. Sloppily installed insulation on pipes Visit 3: Actually Fixed Leak, pointed out several flaws with previous visits, including sloppy insulation installation, but did not have materials to fix problems Visit 4: Drained and refilled water heater Installed and fixed some insulation, but left much of the original sloppy job. Left muddy footprints through the house to bathroom, including on carpet that was easily movable. Plugged in recirculation pump to wrong outlet causing it and the water heater to run constantly until I figured out the problem over a day later - this despite the fact that I told them explicitly what outlet it should be plugged into on a previous visit, and they gave me no indication that they were moving or unplugging any of the electrical. Communication: There were over 40 emails exchanged, including many repeatedly asking me to take steps that I explicitly could not take because the instructions that they were reading specify that the contractor must take the action. In the end, the water heater is installed and working, and they did appropriately apply the rebates, so I'm thankful that the work is done, but the experience was far from good.

I have had to downgrade my review because of the decline in service. They have no local rep and…read morethey defer most queries to their local reps. Then, the engineer who is on many of their youtube videos, appears to have been dismissed, so getting any technical information has become more difficult. These are not inexpensive systems, they are also very high quality. They are NOT user friendly, forcing a technician's appearance. If you are wealthy and you have an approved company nearby who KNOWS the system, they are great (4 stars go for product), their service has declined (1.5 star). Average 2.75 rounded up.

This review focuses on the quoting and water quality testing process. I believe that the salesman…read moredoes a good job in trying to convince people to buy their product. If you are not willing to do it yourself, it's a good value. However, you can easily purchase a very good water softener product online and DIY for a fraction of the cost. The part that really sucks is he wasted three hours of our time and gave us a Home Depot gift card with a balance of $0. So scummy. At least we got to test our water quality for free. It motivated me to purchase my own water softener (Fleck 5600 SXT) for 1/7th of the cost quoted (almost $8000 yowch)!