This is the worst location and worst company you can use for water softeners. There are much…read morebetter choices for a better prices and better service. I called this location for over a week and left three messages which were never returned as I wanted to start a new service. I had spoke with Sonia and left messages for the manager, Anita. No one ever called me back. Today I called back and was put on hold. I was told by Sonia that Anita the manager was on the other line and it would just be a few minutes. After waiting for more than 20 minutes, Sonia told me that Anita was too busy and that she would call me when she could. I felt that my business was not important to their company so I called and let their corporate office know what it happened and I have canceled my service with them. This company seems to not care about their customers, and I would highly recommend you trying another of the many choices out there. I actually saved 30% by using a different company.

Beware. I was billed by Culligan Water for services and products I never received. No signed…read morecontract. No delivery confirmation. Just made-up invoices. When I challenged the charges, they couldn't provide a single piece of evidence showing I authorized any service. Still, they sent the alleged debt to collections, risking damage to my credit. This is an outrageous and unacceptable business practice. I've since filed formal disputes with the collection agency and credit bureaus. If you choose to do business with them, read every detail, demand written agreements, and monitor your accounts like a hawk. This company needs to be held accountable for how it treats consumers.

Changed the water system in our home from a company that we had been with for over 20 years. We…read morefound five cities, water systems company to be professional, cordial, caring and very knowledgeable about their system. They came out promptly and explained all options that would serve our needs. We could tell the quality of our water immediately after installation. Highly recommend this company for your water purification needs without hesitation. We were overpaying for our service from the prior company with less than satisfactory service after they changed owners in Morro Bay.

Excellent Friendly Service…read more.... Pros: Did a thorough job. Gave good explanations. Reasonable price. Friendly guy. Cons: None! We moved into our newly constructed house in May 2018 which included a reverse osmosis system under the kitchen sink. A few months later, Five Cities Water contacted us about maintaining the equipment and that started a 5 year relationship which continues to this day. Basically, a technician flushes the system, replaces any worn parts and ensures there are no leaks. The usual cost is about $200, although it was $307 in November 2023 because a major piece of equipment gets replaced every 5 years. Aaron provided the service this year and did a fine job. He was: - Flexible with the calendar - Arrived on time - Explained what he needed to do before doing it - Charged a fair price (from what I can tell) In previous years, there were no leaks after the annual visit. This time, a slow drip continued for a few hours so I called Five Cities and spoke to Chris who contacted Aaron. He drove over, quickly saw one of the O-Rings was faulty (a factory issue) and replaced it. Everything was fixed in around 5 minutes. And the next day.....Chris called to make sure we had no leaks and things were fine. We plan to keep using Five Cities Water as long as we own the house.

Greg and his team did a fantastic job getting my new RO up and running. They were quick, clean and…read moreprofessional. I have been a customer for over 20 years and they never disappoint. I would highly recommend them for any water needs!! Thanks so much Richetti!

I have used Richetti Water Solutions to install RO water purification systems as well as water…read moresoftener systems at both of my houses. I have also used them at my restaurant for industrial sized systems. Their customer service is second to none. They do new systems, updating old systems, commercial/residential/new construction, leases, and annual maintenance and repairs. I use them for everything. They are professional, attentive, prompt, and completive when it comes to pricing. Scheduling and estimates are a breeze. They always have worked with me and my scheduling conflicts. They are locally owned and operated and stive to strengthen the community. Greg Rice, Dallas, and the entire team go above and beyond. I cannot recommend them enough. I had used other companies before finding them and had constant issues. Since we signed on with them, everything has been great.

I've had a water softer from this company for 8 years and now it broke and I have called several…read moretimes and no one answers or calls back ?? I pay every month !! Does anyone have an updated number ???

I reached out to them to have an old water softener potentially serviced or replaced. Mike and…read moreWill came out that same week. They were able to service the unit and explain everything about how they work. The pricing was very fair and they left with the unit working perfectly. I ended up asking them back for a new reverse osmosis system in the kitchen. They came back again and took care of it quickly and professionally. I now have excellent water, gained a bit of education on how they work, and all of this done within a week of my first call. I would recommend them to everyone wholeheartedly.

Highly recommend 805 Pure Water. They are responsive to emails and calls and provide a great…read moreservice and product. John and Sarah were the only company that gave me pricing up front. There were no hidden costs and you knew exactly what product you were getting. Our installation went smoothly and took two days due to the uniqueness of where our drain was. Otherwise they were professional from start to finish. If you are in the market for a softener and whole house water filter give them a call you will not be disappointed.

Very professional and helpful. Did a great job with fixing…read moremy water softener. Explained everything very clearly. I like dealing with companies that do what they say.

JKG was fabulous! The plumbing service I have ever had. Dependable and good communication made for…read morea great experience. Saved me when my gardener hit the main line on a Sunday , installed a new sewer line and on demand water heater. I highly recommend!

JKG is fast affordable and reliable. We had some laundry drainage issues. They were fast to respond…read moreto my request and came out on a weekend without extra hassle. They're always in my contact list from now on.

Trent overhauled our entire ranch house and guest house water system, and we now have the most…read moresparkling, delicious water ever! It's the most beautiful color and completely odorless, a far cry from what it was before we found Trent. We always receive outstanding service with a smile from Trent and Unlimited Water Systems. Wish we had found them sooner, but will use only them from now on. Best water system care & customer service on the Central Coast!

We had originally planned to install a water softener from the local hardware store until we met…read morewith Water Unlimited. Trent from Water Unlimited brought an outstanding level of customer service without the sales pressure. Trent was very accommodating to our odd schedules and met with us several times to go over the plan and complete the installation. Even after installation was complete, Trent was prompt to respond to any questions we had and make sure everything was working properly. Our hard water is gone and our drinking water tastes great. I would recommend Water Unlimited.

Dallas called me back after I emailed their office and gave me some great advice didn't try to…read moreupsell me or take advantage. Definitely appreciate and respect him for that. Definitely gonna do business with them in future.

Exceptional service, quality, and value. A whole house water filter was installed in less than 2…read morehours and we are now appreciating soft water. The tank exchange program will occur every 4 weeks for under $50/monthly. I highly recommend this business. Thank you

Used twice now quick and fixed the problem in no time. The scheduler was easy to deal with . So…read moreglad they could come out same day. Saved my golf day!

Same day service they came out on Christmas Eve and fixed out water heater issue they were very…read moreknowledgeable and got the job done quickly. Price was great they do not over charge.

I have had to downgrade my review because of the decline in service. They have no local rep and…read morethey defer most queries to their local reps. Then, the engineer who is on many of their youtube videos, appears to have been dismissed, so getting any technical information has become more difficult. These are not inexpensive systems, they are also very high quality. They are NOT user friendly, forcing a technician's appearance. If you are wealthy and you have an approved company nearby who KNOWS the system, they are great (4 stars go for product), their service has declined (1.5 star). Average 2.75 rounded up.

This review focuses on the quoting and water quality testing process. I believe that the salesman…read moredoes a good job in trying to convince people to buy their product. If you are not willing to do it yourself, it's a good value. However, you can easily purchase a very good water softener product online and DIY for a fraction of the cost. The part that really sucks is he wasted three hours of our time and gave us a Home Depot gift card with a balance of $0. So scummy. At least we got to test our water quality for free. It motivated me to purchase my own water softener (Fleck 5600 SXT) for 1/7th of the cost quoted (almost $8000 yowch)!