We cannot recommend Justin Plumbing highly enough! After our main water line burst, we were without water for 36 hours. We initially called another plumbing company that came out, charged us for the visit, couldn't locate the leak, and told us we'd need to hire a separate leak detection company before they could even begin repairs. Then we called Justin Plumbing, and the experience was completely different. Their consultation was free, and Justin and his crew found the leak almost immediately. They clearly explained the problem, walked us through all of our repair options, and showed us exactly what needed to be done. The repair was extensive, requiring concrete to be cut and removed before fixing the broken main water line, but they handled everything efficiently and professionally. To top it off, their quote was nearly half the price of the first company, and they completed the work much faster than we expected. Throughout the entire process, Justin and his team were honest, knowledgeable, responsive, and incredibly professional. It's rare to find a company that combines fair pricing, excellent communication, and quality workmanship so well. If you're looking for a trustworthy plumber, Justin Plumbing is the company to call. We are so grateful for their outstanding service and would recommend them without hesitation! read more

They did the work as promised but I feel the price was high for the very small job. So far the work quality has held up nicely.

quick response, great text communication.... nice man... superior work. I am definitely calling them again... So should you!!!!

Updating my review, the leak occurred again and Justin Jackson came by to check again. The mixing valve was leaking. They were able to order the replacement pretty quickly and installed it the next day. They did not charge me for diagnostics again. read more

Explained in detail the costs and how he got there ............................................................................ ................................... read more

Justin Jackson's plumbing company helped us out tremendously. We had called two other plumbers who didn't show and he was our last hope. We called him at the end of the business day and they showed up within thirty minutes. They were reliable and handled our plumbing issue with ease. Good people and trustworthy. Thank you so much for helping us out and for being someone we could count on! read more

We highly recommend Justin Jackson's Plumbing! Our 11 year old water heater started to leak (we're amazed it lasted as long as it did) and he was able to come within the hour to install a new one for us! He was very professional, kind. We highly recommended!! read more

Very informative and courteous service that I contracted with remotely for a rental unit.

Communication was not great to start, but Justin called and made it right. Decent work done quickly and effectively.

I am pleased with the work they did in my house. Scheduling was easy and they arrived on time. They were considerate and professional. They fixed a small leak under my sink, replaced a piece in my toilet, and replaced the water spout in my front yard. They were fast! I appreciated them cleaning up after themselves too. They will be who I call next time. I highly recommend this company. read more

Requested an estimate for toilet and vanity installation: two small bathrooms, items were available for install. The estimate was just shy of $6,000, which I found difficult to take seriously. In addition, the two gentlemen critiqued the house as they strolled from one bathroom to another. I looked elsewhere. One toilet and one vanity, installed in one bathroom, for $670.00 by a licensed contractor. I will be using him again for the second bathroom. The contractor was polite and respectful of the house. read more

The 5 Star Reviews Speak The Truth..... Pros: On time. Gave good explanations. Efficient. Nice guys. Cons: Not cheap, but most good plumbers aren't Stars: - Overall: 5 - Scheduling: 5 - Promptness: 5 - Explanations: 5 - Thoroughness: 5 - Helpfulness: 5 - Cleanliness: 5 - Cost: 4 As with most people, my wife and I delayed calling a plumber for a couple of small issues. One was a loose cold water faucet in the guest bathroom and another some hair partially clogging the sink in the master bathroom. Normally, I'd use Drano on that last item, but when the handle of a spoon got wedged beneath a propeller in the kitchen sink disposal and refused to budge, I knew it was time for professionals. There are lots of plumbers in the area listed online, though which to choose without regret might not be so simple. Fortunately, Yelp helped narrow the choices. I called the one with the most reviews and highest rating - Justin Jackson. I reached Angie Jackson on a Monday morning and arranged for someone to visit Tuesday between 9 and 11 AM. Right after that call, she sent an email confirmation with the name of her plumber - Jacob Sullivan. Jacob and his assistant, Julio, sent a text shortly before they arrived at 9 AM (their first job of the day). Despite still being in the midst of the Covid situation, they didn't have masks. However, once I told them I had plenty of KN95 masks to share, they were fine and wore them until finished with the job. We reviewed the 3 items to fix, explained what needed to be done and gave an estimate of $350. After a brief discussion, I agreed, signed an electronic form and they got to work. By the way, the cost essentially covered the faucet and hair clog.....work on the kitchen disposal didn't take much time and wasn't charged. After 45 minutes, Jacob and Julio were done. They reviewed their work, I gave them a check and received an electronic receipt a minute or 2 later. Overall, Jacob and Julio of Justin Jackson Plumbing met the criteria to earn 5 stars, including: - Flexibility with the calendar - Arrived on time - Explained what needed to be done before doing it - Completed the work with a minimum of fuss and delay - No harm to the house - Nice guys - Charged a reasonable price (not cheap, but "reasonable") Based on our first experience with Justin Jackson's Plumbing, we'd recommend them to other homes in the area. read more

I needed someone the last minute they were able to come and fix my plumbing problem. I am so happy with the work that he did and how he kept everything so neat I live out of town so it was kind of hard to find a plumber and when I called his office, they said no problem. He explained everything he was doing and the price was right. read more

Excellent work , professional and knowledgeable. Would hire this crew again. Thank you for the hard work. read more

Great experience considering we needed a plumber! The office manager was polite and communicated what I should expect in advance of our drain clean out service. Justin and his associate were timely, explained the process, efficient, quote was accurate and all my questions were answered. I appreciated his knowledge, professionalism and the work that was performed. Definitely will use this company again when I need a plumber. read more

Absolutely amazing customer service! Justin squeezed me in one morning on his way to another job. Turned out to be a stupid mistake on my part, but the very fact that he was willing to drop everything and be there for a client spoke volumes! read more

Amazing company. As a real estate professional I absolutely love having a great plumber that I can depend on! The are a great value.

Justin Jackson Plumbing came out first thing morning for some repairs after I called yesterday afternoon. My toilet suddenly wouldn't stop running. They repaired that and I asked to check under my bathroom sink for a slow drip. He noticed my sink drains slow. I'm so used to it I didn't think to ask for it to be repaired. So he fixed that plus checked out under the sink and fixed the drip. Michael was the plumber that came. He gave a quote before starting that included parts, and the cost was the exact quote. I felt very well taken care of. The bathroom was clean when the left, couldn't tell any repairs were done other than my toilet no longer runs, the drip is gone, and my sink drains well now. Happy Gal here! read more

We were recommended to Justin Jackson's to perform hydrolasing of our drain pipes to clear some roots. They came out quickly. They were communicative. They performed the work and made sure to video the drain to ensure it was clear and showed me as well to provide the confirmation that they remedied the issue. Have not had an issue since. Would gladly use again. read more

Great guy. Great communication. Did an amazing job. He does good, neat work. Finished my project really fast. He knows what he is doing and is a professional. I strongly recommended you call him. read more

I called this plumbing service yesterday because I had a clogged kitchen drain and the dishwasher was also not running well. I received a message on my phone that a plumber could arrive today between 11AM and 1PM. The plumber arrived around 11:30! No long wait wondering when he will arrive! He was honest and competent and fixed both problems. No trying to sell me extra plumbing that I did not need. I am so relieved and thankful that there are still honest people around. I haven't hired a plumber in years but the price seemed fair and reasonable. Thank you so much! I highly recommend Justin Jackson's Plumbing! read more

Justin was super knowledgeable, friendly and prompt. He came quickly to check out the issue (old failing kitchen sink faucet) and discovered a rusted hole in my cruddy old disposal! He gave me recommendations for what fixtures to get (it's less expensive if you supply the replacements yourself) and then came back 2 days later and installed everything in under an hour. Also I liked that I got a text with his photo when he was en route--a great extra touch for safety and security! read more

Mike came out recently to adjust a shower fixture that was leaking. Took care of the problem and honored their service warranty. I have used this company a few times now and they have been wonderful. They are experienced, prompt and and provide professional service. In addition, their prices are fair. I'll continue to use the for my plumbing needs. read more

Wow!! I had a plumber at my house within 10 minutes of calling. They happened to be in the area and stopped by to check out a possible issue in my laundry room. They quickly determined it was likely my washing machine and did not recommend any unnecessary work until I get the washer sorted. I will definitely be calling these guys if I have a future plumbing need. read more

The team and Justin Jackson's Plumbing Services were wonderful to work with from the initial phone call and through the end of the service call. They were incredibly easy to work with, provided prompt service, and were incredibly professional. Will be using them for all of our future plumbing needs! read more

We had an issue in our Airbnb Cottage with the main line causing the toilet and washer to back up in the shower. It was during the time the Cottage was booked. I called Just Jackson's Plumbing around 10:00 am and at 12:15 pm they were out to take care of the problem. Within an hour or so it was fixed. They really know what they are doing. I highly recommend this company for any of your plumbing issues. read more

Great job! Serviced our Tankless water heaters and installed handicapped shower bars for my moms shower. This can be tricky since inexperienced guys can break the tile. Has complete confidence in the technicians sent here. THANK YOU! read more

What a great experience! As a first time homeowner I'm always nervous about calling for services like plumbing because they can get so expensive. We had a leak in the laundry room because of an improperly installed drain cap that was never fixed for 12 years by the previous owners. The result was leaking sewer water every time the upstairs toilet flushes--so gross! Justin came and fixed the problem the day after I called. He gave a very reasonable estimate before starting, and stuck with that estimate at the end even though his cost for parts ended up being much more than expected. He was courteous and explained all the parts of the process along the way. He respected our request to wear a mask and take off shoes. The process took about 1hour from start to finish because he needed to run out for hard to find parts. The result look great! Should have called months ago! read more

Justin Jackson's Plumbing Services - Fixed drain plug - Plumbing Near Me

Just replaced my water heater, probably about the 6th time they have done work for us. East to schedule, shows up on time with all needed parts etc. I know that there are other plumbing services out there but I would not recommend anyone else. Quality service and fair price. read more

Justin Jackson's Plumbing Services - Plumbing Near Me

I called on a Monday morning, and they were able to send someone out within the hour to fix our clogged sink. The problem ended up being a simple fix related to the new fixture, so he didn't charge us the full rate. Our experience has always been positive with Justin Jackson's Plumbing. read more

Wow, what service!!! Called this morning at 9 am. Guys were here by 10, had to go get parts and get back did both of our jobs, recycle pump install on hot water heater and Bathtub faucet leak, Complete done and cleaning up by NOON. One of the things that i loved was that when I called and got the job scheduled I get a text with the time the service had been scheduled and a picture of the person coming to do the job, then when the service person is on there way you get a text and a call, then when they are done you get a detailed invoice text to you with amounts and breakdowns. These guys are Fast, friendly, professional and have fantastic workmanship. If you need the job done right, fast and professional call Justin Jackson's Plumbing Services!!! read more

I didn't end up using Justin Jackson because my neighbor assisted with solving my sewer problem. I can't comment on their abilities, but I can say they are very responsive. Their phone person was right on the ball and the various communication were instant. I had an appointment for the very next morning, that I cancelled. When you have sewer problems, quick communication is imperative. Justin Jackson was extremely quick with communications. read more

Answered the phone and schedule someone to come out same day. Got the job done at a reasonable price. I'd definitely call them again.

The two men who came to our home to assess the job of replacing two shower heads and handles were nice, but there was an issue that made me unhappy. We are older seniors and I answered the door wearing a mask. Both men were without masks.After a few minutes I asked if they were vaxed. They said no. It's there choice of course to vax or not, but I found it irresponsible to enter a senior home without a mask. We are at high risk. They did not offer to mask up. Unfortunately we could not use there service as a result. read more

Paper towels down the toilet? Seriously? Oh, this family is going to have a talk...! Thank you, Tyler, for your service! It may have been 6 years since my last review update, but I've certainly earned my free footlong hoagie. Once again, Justin's team has saved the day, as they do once or twice a year at my house and my vacation rentals. We can put a man on the moon, but we can't keep a kid from clogging a pipe?! Justin has 88 5-star reviews and 1 hater. That's an almost unheard of record for any business, let alone for a plumber (because nothing can go wrong in that field, right?). Yelp might need to come up w/ a 6th star. read more

Justin Jackson and Dad are very pleasant and have excellent communication and follow-through from start to finish! We needed a new toilet installed. They returned our call quickly and came the same day in the time frame projected. They explained the various options in different price ranges and completed the work efficiently. They left the place very clean and tidy. The new toilet looks and works great. We would definitely use them again. read more

Had a leak in the master bathroom shower. They sent someone who charged $135 for a short-term fix. That person left, and within 36 hours the leak was back. I called back in and requested they come fix it again, and I specified I was pregnant and taking COVID precautions very seriously, I asked that whoever comes wear a mask. They sent a team of two who arrived with no masks, and touched all sorts of stuff in our master suite. I had to disinfect an entire room after they left. Upon their arrival, they didn't know what they were here for. They said they were going to cut a hole through the master closet drywall to get to the shower pipes (this wasn't what was discussed prior to their arrival). Once they figured out what they were here to do, they had to leave and go to a store to get what they needed (more COVID exposure), and came back to complete the job. The communication is lousy and the COVID precautions were nonexistent. The services were expensive, and I expected a way higher bar for the price we paid. EDIT: It's clear that Justin takes customer service really seriously, he was urgently in touch with me after I wrote this review, and was diligent to hear me out and speak to my experience. He was apologetic for the lack of COVID precautions taken, and the breakdowns in communication, and I'm appreciative for both of those things. Ultimately, this just wasn't a good experience for my household. Justin seems really great, and I appreciate his follow up, and adjusted my review in a few ways to reflect the experience inclusive of the follow up from Justin. read more

Justin just installed two new bathroom faucets for me and it went great! They were on time, professional, and very nice. The price was very reasonable. I am extremely happy with them! Thank you both! I know who to call when I need you again. read more

Beyond my expectations! This is one fantastic plumbing company. I would never hesitate to contact them again nor to recommend them to anyone looking for an exceptionally skilled and honest plumbing company. I can't thank Mike enough. He knew exactly what the problem was and how to fix it ~ in a relatively short period of time. I can't thank him enough!! Bravo, Mike. You were outstanding! read more

Highly recommended, came out and fixed the problem were reasonably priced and were even an hour earlier than the estimated time.