I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

We have kept our RV there for a couple of years there. Safe, lit, cameras watching, we could see…read moreour RV from rt23. 24hr access, great price compared to other rv storage places. Best of all was the family that owns and runs it. Nice, professional and helpful.

This has been a great experience. I have used many storage units and have had problems with…read moredifferent things like water getting in, animal problems...I have no complaints here. And the staff is also very friendly and easy to deal with!

I had a storage unit here for about 3 years with no issues or problems. The site is secure, the…read moreunit was clean and well constructed, and the location was very convenient to my home. I didn't need assistance often but when I did the desk staff was very friendly. The move out process was easy and they give you a 4 day grace period if your move out coincides with your monthly renewal date, so you have a good amount of time should you need it before getting charged. They did accidentally charge me after I moved out but a quick phone call got me a nice apology and my money refunded ASAP. Not a huge problem. Prices were on par with other storage areas I've used as well. Units fill up quickly in the spring as students get storage units for their things for the summer so I'd recommend getting a space in the winter or fall just in case. Pretty good across the board!

These guys are really outstanding! The facility is excellent, clean, safe, well maintained. The…read morestaff is very professional, helpful and make the whole process as easy as possible. This is my family's second time using them and they have always done an excellent job, trustworthy and safe.

I had no problem with these guys, monthly fee was appropriate. I felt safe leaving my stuff here…read morewhile I waited for my house to get built. Clean and water/rodent free. Would recommend this to anyone who needs storage.

We have stored both our camper and our business trailer at U-Store and have been very happy. The…read morelocation is perfect. The grounds are kept clean and we have not had any issues with security. We will continue to store our trailers here for years to come.

I had a really great experience here with phenomenal customer service - I had a concern and they…read moreemailed back right away and resolved the issue with no problems.

I had a miscommunication with them about the terms of my storage space lease and they ended up…read morebeing extremely accommodating. That is the benefit of going to a locally owned place like this over a big corporation.

This place is awesome! The brothers that work in the office are very friendly and professional. I…read moreneeded a slip for my boat and they got me one right away. They made the process extreamly easy for me and I would recommend The Oasis Storage to anyone who needs outdoor storage for thier boat or RV!

I put my entire house into one of their units. It was all still there 9 months later when I…read morereturned to move it out. Convenient location. Cheap. Secure. Weatherproof. Only thing that could have made it better was if their units were climate controlled.

Basic storage place. Ask for 1st floor which you will pay more. Pain to climb stairs or use…read moreelevator and then drag stuff. We drove right up to our unit. Quck and easy to unload. They charged 12 dollars for lock. Checking in worker was hiding. Had to do everything online. Afraid of covid which i cant blame her. 50 percent off first 3 months. They have uhauls somtimes. We got reassigned 5 miles away. Penske is next door. You get AAA duscount. 7x24 entrance.

When looking for longterm storage, I wanted an indoor, climate-controlled facility. Most storage…read morefacilities in the area only offer outdoor units, so pickings were slim. I was super happy when I discovered Affordable Storage! As compared to the other similar option nearby, I found Affordable Storage to be much cleaner, the units easier to access, and less in/out traffic, which made me feel more secure about where I would be leaving my belongings. There are a variety of bins and carts available for you to use when shuttling items between your vehicle and storage unit, which I have found very useful. The only drawback is the hours, which are pretty limited; especially on Sundays, when you can only access your unit for three short hours. Having said that, you just need to plan accordingly.

Rented a storage unit through kiosk since no one was at the office last Aug 1. Vacated the unit on…read moreAug 19. Sent a certified letter informing them of my intent to vacate unit (according to rental agreement) was delivered and signed by their agent on Aug 23. Got a bill two months later stating I owe them rental fee for Sept and Oct! Tried contacting them and emailing them without any response! This is an update! I received a very enthusiastic phone call message from Five Star Store It telling me that I don't have any balance left. I appreciate the company's efforts to resolve my problem. Very happy customer!

I came here and use the kiosk (because the office was closed) to rent a unit and purchase a lock…read more When I went to the assigned unit the mechanism lock the unit was broken, so even if I had my own lock it would not have worked. On top of that there were several large bugs on the floor of the unit. Of course I disputed the charges with the credit card company, but I did also call and email the facility repeatedly over a six week time period and heard nothing back. They still send me invoices (which include late fees) as if they never received any of my many phone calls and emails! On top of the poor customer service, it is poor management that they do not open up the unit for a paying customer!