I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

Top Dog has moved our family/extended family at least 5 times in the past 7 years…read more They are amazing, professional and hard working. Ray and Matt were wonderful and polite. Hard working and never stopped. I 100% recommend Top dog for any type move. Large or small they are by far the best. Thank you.

First time hiring them for a move. Ours was a small move from one apartment to another a couple of…read moreblocks away. But nonetheless, they were pleasant, professional, efficient and careful with our possessions. Would use them again without hesitation. Their pricing was clear and I appreciated that I could pay with a credit card over the phone.

This storage facility made a difficult transition to a new home seem effortless. I was frustrated…read morewith the fact that I was going to have to store my furniture for a few months before I could move into my new place, but the staff at this storage unit were more than accommodating. They were quick to answer all my questions, their pricing was reasonable and the owner was even nice enough to recommend a moving company that gave me a great price and did an excellent job moving my things. The staff continues to be very friendly, and I actually look forward to stopping in to pay my monthly bill because they make you feel very welcome. If there were a five star storage facility this would be it.

I just want to state for the record... The person listed in…read morethe prior review, Cheryl, is NOT the manager at Green Trees Mini Storage. She was filling in as my replacement while I was away. I do not know first hand what transpired between the renter (Talulah b?) and Cheryl that would have led to such a poor review. I do know however that for over 5 years I have been the manager and have taken great pride in working with my customers. I do realize that our economy has been rough during the past few years, but to say that I don't work with my customers is totally false. We are a business, and just like any other business that a payment is due monthly, there is a limit to which we have to say enough is enough. After rent has remained unpaid for 2 MONTHS, the goods will be sold at auction if full payment, including all late fees and other associated fees, have not been paid. I wish I knew who Talulah b was and had the opportunity to speak with her regarding her unfortunate experience during my absence. We are a great facility, one of the most accommodating in the entire area. Please give us a chance to serve you. Sincerely, Jill Coloske - Manager 810-231-9446

One of the worst self storage companies I have ever dealt with. The manager, Cheryl, is one of the…read morerudest, nasty people I have encountered. They will be very accommodating when you call to set up storage, but after that - her hours are 9am-10am M-F. If you are more then 15 days late, you have to pay in Cash - they will not accept a check (regardless if you have never bounced a check with them) and she will not make accommodations to meet you outside of her 9-10am hours. At 45 days late they schedule you for auction. They do not try to contact you other then a few phone calls. They will not send a certified mail notice because they are not required by law. They will not work with you AT ALL. If you lose your job and are struggling to make payments they will not accept 'half' payments of any denomination. You pay in full or at 60 days (in cash - money orders are not even accepted) your unit is auctioned. I feel they are more interested in auctioning peoples units rather then working with their customers. They do not plow in the winter and the gate is NEVER locked. Anyone can have access to your unit off the street. Then when you do pay on time and give them a check they hold it for weeks without cashing it. It can really screw up your book keeping if you are not diligent in watching your transactions. I am moving my stuff from this facility immediately - I advise you to do the same or better yet do not even store your things with them to begin with. There is no working with you if you fall on hard times - they want to auction your unit and do not care about their customers.

They seemed very confused. Also, they are a bit on the pricey side...just went with them because…read morethey were close to my house and that would be convenient. I was originally quoted for $180 (high enough) but, it ended up being like $220 with fees and prorating.. ridiculous! BEcause, I booked it on Thursday, luckily not Wednesday like initially intended (needed it for Friday) but, they had to start charging from time of booking which doesn't help me any and cost an extra $8/day. In addition, they left the damn lock on the thing so we couldn't access it until Saturday anyway and were there trying to unload on Friday night and couldn't. Had to wait until Saturday when someone was there to get into it....UGH! frustrating!!! OH well! I need it for about 2 weeks or so and I'll be gone. Just so expensive and I would not recommend them.

From the owner: At Pirates Cove Self Storage in Pinckney, we are dedicated to making your storage experience as…read morepainless as possible. We offer climate controlled units, standard drive up units and now have a few specific sizes that include an electrical outlet and lights, as well as drive up units with insulated doors. We also have RV/Boat bays for larger vehicles. Recently we added outdoor parking to our facility, with sizes from small vehicles to RV's and boats. Our lot is fully fenced and well lit with 24-hour surveillance. We sell locks, boxes and other moving and packing supplies. Our friendly, professional staff will go the extra mile to make sure you get the unit that fits your needs and to make sure you are comfortable storing your treasures with us.

Fantastic service and best storage/winterizing prices in the area. Inside and outside storage…read moreoptions, shrink wrap and they Provide hull cleaning service in the spring. The boat will be ready to hit the water when the ice is off the lake!

From the owner: Livingston County's Premier Boat and RV Storage Center! Today, owning a boat or RV involves…read morefinding a place to park it. With most homeowners associations no longer allowing boat / RV parking on the street or in your own driveway, owners are forced to find other storage alternatives. Why park your investment in a leaky old barn? For a reasonable price, we can store your boat indoors in a secure, clean warehouse. We offer both winter and year round storage solutions including summer trailer storage. Simply drop off your boat / RV for the winter storage season, and relax.

I would strongly caution against using this company. I hired them to remove a fold-out couch from…read moremy third floor. When they arrived I told them I wasn't sure if the couch would need to be disassembled or the doors taken off their hinges in order to get the couch down the stairs. They assured me that they were professionals and knew how to handle it. Two hours later they had managed to get the couch out of the house after knocking three large holes in the plaster on the staircase. When I told them I didn't want to pay until the plaster was repaired, the movers were instructed to sit in front of my house in their truck until I paid them. I figured that my issue was with the management, so I paid the movers after speaking with a manager who assured me that everything would be taken care of. Long story short: it wasn't taken care of. When I finally spoke to an upper-level manager -- some two weeks later -- he immediately behaved as if I were trying to scam him -- claiming that I had had construction done since the couch was delivered which made it impossible to remove and that I was attempting to get him to re-plaster my entire house. When I said I just wanted him to repair the plaster they had damaged, he said his liability only covered 60 cents per pound of the object being moved so he would only be able to pay about $150 (Not sure where that figure came from.) and that it was my job to find a person to repair the plaster. (This was after the lower-level manager assured me that they had a person who could do the work.) I'm fine with people making mistakes, but in business and life people who don't acknowledge their mistakes or work to make them right are not worth dealing with. This company seems to operate well as long as everything goes smoothly. As soon as you have a justifiable complaint -- that, for instance, your property has been damaged -- you will be treated with aggression, condescension and contempt. Other reviews here echo that same sentiment and are worth paying attention to. This situation is very simple: I paid the full bill to have couch removed. I have not been compensated for any of the damage done to the plaster on my staircase. Anything else is noise. Let the buyer beware.

We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

Andy and Mike were amazing. They were very professional and very careful with our belongings. Great…read morerates and was highly recommended to us from the local U-Haul herein Jackson . They made this move so much more fun and less stressful after the rough start we had with another company . Great communication from start to finish .

Professional, courteous and careful. These traits are what I am looking for in a moving company…read moreand that is exactly what I got with All-Star movers. And I would add hard-working as well. They treated my stuff as if it was there own. Carefully wrapping and loading my home. Everything made it to its destination and into my new home intact - NOTHING BROKEN!!! I would not hesitate to hire this outfit again.