Immediate response from Noel when I had my project request…read more Aldair and Peter did exceptional work when they replaced shower valves with new shower fixtures in both of my bathrooms. They cleaned up when they were done with the job. The team was accommodating when scheduling the work based on my work schedule. The price was fair for the extent of the work done. I will definitely be using this company for any future plumbing needs!.

Aldair and Peter were excellent workers . The work is superb . The walk looks beautiful the shower…read moreis perfect. The price is very fair . They worked for 3.5 hours . We requested valve replacement either fixtures was the service we requested and they completed perfectly. I would get them for other services if needed. Noel the owner is very nice accomodating with our work schedule . They clean up all the mess from the work and are very respectful of your home . Thank you for this wonderful job!

Technicians they send are not experienced and work slowly causing the overall job to cost a lot…read more Arrow used to send expert plumbers, but has gone downhill. Will not use them again.

Called Arrow Plumbing, Libertyville, IL, on Sunday afternoon. Early next day they called me back…read moreand were able to come out that morning. Was pleased with the workmanship (replaced hot water heater and galvanized pipes, added shutoff valve; replaced the working parts of my toilet; and replaced kitchen faucet). Price was reasonable for all the work done. Thank you Arrow Plumbing!

They have done a couple of repairs for us and on emergency basis. Quick, responsive and reasonable…read moreenough to call again! Thank you!

HIGHLY recommend T&T. We needed an urgent repair at 10pm on a Saturday night and they came over…read morewithout hesitation and fixed it quickly and for a reasonable price. Tom was so friendly, helpful, and quick. We are so appreciative of him for coming out to help!

Absolutely fantastic! I had several plumbing issues that arose all in one weekend and searched yelp…read morefor a local plumber and landed on Burr Oak Plumbing based on all the recent positive reviews. Pete contacted me in less than 24 hours from the time I opened the project in Yelp and we discussed all the issues that I found over the weekend. He gave me some troubleshooting pointers to try on my own first to see if it resolves the issue. FYI - Those pointers were spot on and my issue was resolved. For those other issues, faucet replacements, valve cartridge replacement, overflow flow repair, and hot water heater expansion tank replacement, he provided an overview of the issues, upfront cost for parts and labor. His prices were extremely competitive and his hours are flexible! The work was done so quickly and issues are now resolved. Pete is extremely professional, honest, and personable. I have Burr Oak Plumbing permanently on my speed dial and will be using Pete for all my future plumbing issues! Thanks Pete!

Response time was excellent. Pete came out and was able to offer a couple of solutions for our…read moreissue. He was very upfront about costs, which were reasonable. He offered to call my husband and also go over things with him, as I'm not great with remembering specific details. We both were very impressed. I would gladly recommend him to family and friends without reservations. I am so happy to have found a great plumber!

After more than a handful of plumbers and so-called plumbers checked on mom's recent plumbing…read moreissues, Ernie Peterson Plumbing was the right choice. Prompt, professional, thorough and no upselling. And if mom's happy, then we're all happy! Thanks Ernie Peterson Plumbing (and Jim)!

The owners are really great guys! I would use this company for my house and business needs. Some…read morepeople may say they charge more but they don't. When you go with a company such as American Vintage home, which doesn't employ one English speaking plumber, you will pay more since they take three times as long to figure out and complete the job. Both Andrew and Ron know their shit!

Mike is a straightforward and professional individual. When I called him to repair my leaky faucet,…read morehe provided me with an up-front quote. He kept me informed of his arrival. It turned out that replacing our bathroom faucet was not an easy task. As a result of his efficiency and expertise, he was able to diagnose the problem and take the necessary steps to resolve it. I received clear communication throughout the process, and he answered any questions I had. P.S. He's not only a kind and humble person, but after a stressful job, his funny side truly shines. He made my husband and me laugh so hard! Thank you, Mike. All the best wishes for your new life/family adventures.

Mike is nice, honest and reliable - a straight shooter. Very easy to talk to. I called him on…read moreWednesday and he was here Thursday to replace a kitchen faucet, fix a leaky toilet, and do three other tasks I could do myself but kept putting off. He asked me to name a price, and he was happy with what I chose. The next day something else went wrong with the same toilet. Different problem, so I offered him more, and he wouldn't take it. Everything's running beautifully. Why did I wait so long to call him?

Two and a half years ago, I had hydrostatic pressure in my basement (water was leaking from under…read morethe house into my basement). Drinka Plumbing was recommended to me and Bill Fletcher quickly found out my issue. I have two sump pits, and one was not getting rid of enough water though it was operable. Bill recommended a sump pump with a battery back up and my problems went away. Today, the sump pump was continually going off with no water in the sump pit. The float that triggers the sump pump was stuck and kept the sump pump running continuously. Bill put in a new float switch and it seems to be working like it is brand new!

My wife owns a two multi-unit buildings in Pilsen Chicago and has a long time plumber with whom she…read moregrew up. He is an incredible tradesman and always our preferred choice where his services are warranted. We, however, live in Winnetka and this is outside "Armando's" service area. He, however, recommended HT Strenger to us and we are extremely happy that he did. We experienced a leak behind a kitchen wall that another vendor purported to fix yet to no avail so this was a re-do. David of Strenger reported precisely on time and opened the wall as if he was instead a laproscopic surgeon, unlike the previous failed vendor whose access hole/port was four times larger and created a mess that required the acquisition of a drywaller and several hours of collective inconvenience. The first failed plumbing contractor billed in 15 minute increments and, if I am not mistaken, so did Strenger, with the difference being the former's "efficacy coefficient" was zero. Stenger's work lacked the haphazard, sloppy and careless inputs of the first acquistion, one of those "always on the radio" suppliers whose name a collegue supplied, and who regretfully I called, as the job seemed perfunctory to say the least. Unfortunately, my belief of the strong inverse correlation that exists between a company's propensity to run obnoxious radio ads and its tendency to screw up the simplest job remains. Neither my wife nor I believed it necessary to ask a real plumber for a more proximate recommendation ("Armando, who would you hire if you lived up here" was indeed the targeted vernacular) but such is the world in which we now live. Another reviewer apparently thought it strange that the company requests "five star" reviews post completion. David made the same request but I construed this not as a plea of desperation inasmuch as affirmation that one would be forthcoming IF and only IF, we felt comfortable rendering such. Strenger's management, unlike the radio advertisers, seemingly understand that loyality, and the ability to thus eschew spending thousands of dollars or whatever these others pay on psychobabble laden. platitude filled ads, comes from telling customers what you will do and for how much, doing it as promised and then billing appropriately. We now have two favorite household plumbers with Strenger being our preferred provider up north. It's just a shame, however, that it takes typically two suppliers, both requiring remuneration, to acquire one good outcome. Strenger made write all that was wrong and I am very grateful for its excellent work. You will be too.

Similar to the review from August 2025 - Had HTS rod my main sewer line. Was told that the charge…read moreis $275 for first 30 minutes plus $105 for each succeeding 15 minutes (2 man crew - again, seems excessive for simple rodding). From the time they arrived to the time they left was 1.5 hours. Somehow an "extra" 15 minutes was added on though my doorbell cam clearly shows when they arrived and when they left. I called the office and they said that time starts when they arrive, not when they start work. I disputed the timing and was told they could pull the GPS records from the trucks and the tech's phones. I asked them do so to justify the extra charge. No response - 3 weeks later. I used HTS on complex work in the past and they always did good a job, but I would never again ask them to something of this nature. They're over market priced, shady time keeping practices and poor customer service. Update: Didn't mention that somehow they slipped in a $75 "camera fee" that wasn't mentioned when I called before the service. HTS did call me (left a vm) and stated that they checked their records and the "timing was slightly different" from what I reported. It was enough to run into the next 15 min. window because they start the clock when they arrive, not when they start work. Wholly unsatisfactory all around for me. As stated above, they're not the right contractor for this kind of work.

He was very communicative, quick and very reasonably priced. Will definitely use him again!read more

$35,000 DISASTER FROM A SIMPLE CLOGGED TOILET!!!…read more We called "Emergency Plumbing" with a clogged toilet in August 2024. After their plumber visited us, we ended up with THREE ROOMS DESTROYED BY WATER AND SEWAGE, costing $35,000 IN REPAIRS that took SEVERAL MONTHS, and then later getting dropped by our brand new homeowners insurance due to the claim! "Emergency Plumbing" happily took my several hundred dollars in payment for "clearing the clogged toilet". They have offered no recompense for causing our massive loss. But, to their credit, they did say "sorry" a couple times. THE FULL, DISGUSTING, DANGEROUS, SAD STORY: In August 2024 I called about a clogged toilet I couldn't plunge clear. They were able to schedule a plumber for early in the morning. The plumber arrived, and first wanted to see my septic tank. He started to hand dig a bit towards the tank. A minute of digging got nowhere, so he decided to come inside and look at the toilet. He tried an auger to clear the clog, to no avail. So, he asked to see the sewer cleanout. We went to the basement, where things were about to go DANGEROUSLY BAD. We located it above a ceiling tile in the finished basement. He held a up small garbage bag and opened up the cleanout... A FIRE HOSE RIVER OF SEWAGE immediately began to spray out onto him and our finished basement. He panicked and asked for garbage cans / bags to catch the sewage river. My wife brought down some large utility garbage bags. The plumber and I held up and filled about 3-4 large bags of sewage over our heads during the next several minutes before the flow finally stopped and he could cap off the cleanout. He reassured me by saying, "sometimes stuff like this happens". We were both drenched in sewage from head to toe. Some had splashed in my eyes and mouth. He started to hand mop up the large sewage puddle with some paper towels. I told him "don't bother, this all will need a mitigation company". He replied, "all you really need is some soap and water". Ummm no. We dried off, shedded clothes and went back upstairs. The toilet still wouldn't drain, so he said he'd drive back to get the larger auger. He asked if I had any toilets upstairs, and I replied yes. He said "OK, you can use your upstairs toilet and shower, just don't use the clogged one down here". He left and I started to shower. After showering I came back down to the main floor to discover that SHOWER WATER WAS GUSHING OUT OF THE TOILET INTO OUR BATHROOM AND HALLWAY!!! More fun! In the second panic of the day, I tried my best to dam up the NEW RIVER OF WATER now FLOODING my main level hardwood floors. I ran downstairs to see even more water now soaking many ceiling tiles and raining onto the sauna and floor. I called the plumber and the head plumber agreed to come join the fun. He arrived, I explain the scene, and he said "Oh no, he should never have told you to use the fixtures upstairs". Oh no! The first plumber later returned with the larger auger. They managed to clear the clog with it. They did some hand mopping up of the now destroyed first floor powder room, hallway, hall closet, and living room. They asked for a check for several hundred dollars, said sorry for the problems, took my check and left. The next day we opted for a water & sewage mitigation company, rather than the plumber's recommendation of "soap and water". Over the next couple days, my wife and kids truly enjoyed watching the hardwood floors, powder room, drywall, and finished basement get ripped out of the house we had purchased just months before. Then we had four days of loud industrial fans and dehumidifiers to hopefully prevent any mold. Then a few weeks enjoying a half ripped apart house, no working first floor bathroom, rough hardwood cuts, nails, etc. Lots of fun for kids and wives alike. The insurance claim process and reconstruction took place over the next couple months. We had to cancel our Thanksgiving party, as we were still wrapping up the rebuild by then.In the weeks after the plumbing adventure, I texted and called the plumber, hoping to get some recompense for this disaster, maybe cover my insurance deductible, maybe even my money back? We talked on the phone once and I made my case. He didn't offer anything at all. Haven't heard from them since. I would love to avoid going to court and just have them do the right thing, make this right for a family of four whose second half of 2024 was ruined by their work. Does anyone stand by their work anymore? 0 STARS - CANNOT RECOMMEND FOR ANY PLUMBING WORK. Maybe the head plumber is good? But whatever junior plumber they sent to unclog my toilet basically destroyed much of my new house. They were arrived on time and were friendly to talk to, though, tiny bonus points for that. ONE QUARTER OF A STAR

Dear Anna, At the very least your "clarifications" could be…read morefactual. However, that's even more telling about the business. Here are the facts: - the appointment was set well in advance, so you mentioning work on "the coldest day" without reflecting the price doesn't make any sense. If you didn't work on "coldest day" or it was viewed as some heroic measure, you should have accounted for it when scheduling an appointment or rescheduled it. There was no emergency whatsoever, - why deny the demands of removing negative review. That was a factual statement, - the written "estimate" was given only after work was completed as a paid invoice confirmation. Didn't provide clarity to your charges at all. Thus, my and my husband's outreach to you (before the negative review was written). I'll let other potential customers draw their own conclusions.

Recently used this company for a water heater installation. They were on time and did an amazing…read morejob.