Resolved ground hog problem X 2 , easy to work with. Would recommend. Timely. Explained the service…read morethen did it.

I will concur with the other reviews. Aaron is fantastic. He's prompt to respond to questions. He's…read morecome out to take a look at both ant and wasp issues I've had in the past year. The products he uses have been effective for my carpenter ant and hornet issues. We had a very wet spring, which may have impacted the ant treatment. He came back out to re-apply at no charge to me, and said that the product was under warranty. Then, on top of all of this, he's very transparent about the services. What they will do, what they won't do, and is honest about recommendations that make sense for the consumer, rather than attempting to tack on unnecessary services. I'll be sticking with Aaron for as long as he's willing to make the hike to Middlesex.

I had them come and take their bait stations and cancelled services with the company. I was told…read moresomeone would contact me regarding my poor experience and no one contacted me. I have had them servicing our property for 2 years. We had them perform the exclusion service which was expensive, completely ineffective and never followed up on appropriately. They continued to come for over a year after the exclusion service was performed to charge me 125 dollars to put down some glue traps and take away dead mice. I mentioned my frustration and it was never followed up on by the company.

From the owner: Since 2005, The Eliminator has provided professional and experienced services to clients. We offer…read morefree estimates. Our services include eliminating ants, earwigs, spiders, cluster flies, roaches, rodents and many others. Call today!

Pleasant, professional, punctual and reasonable. We highly recommend! Have worked with this group…read morefor many years and continue to rely on them to get the job done re mice, spiders, voles, cluster flies and beetles.

Ashley and her son were great! I called everyone in the area for carpenter ants and she was the…read moreonly one who got back to me. She was able to come over quickly and within a couple of weeks, no ants! Friendly service, efficient work, great pricing. I couldn't ask for more!

Service & communication were prompt and clear. Questions are answered within minutes. Reasonably…read morepriced. Quality of service for mosquito control is the best we've had in a decade. We will be using this company from now on.

We found out that we didn't need pest control. We learned that the insect swarms were boxelder bugs…read morewhich don't bite and won't harm our buildings. I was told that the bugs will eventually fly away to maple and ash trees. Thanks for replying to our request for help.

My husband and I built a house last fall, and were overrun with hornets within a month of moving…read morein. I'd never needed an exterminator, so just started cold calling local companies I found online. After a few unanswered calls to other companies, I reached these folks, and they were totally no-nonsense. They were available right away, and came to treat the house while we were at work. Their spray worked like a charm on the first try, killing the hornets around the house and repelling others from landing. When the warm weather arrived, so did the carpenter ants, and I called these guys again. I'm not sure if they're a family business, but sure it seems like it - the lady who answers the phone is sweet and helpful, and the exterminator was the same guy who had treated the hornet problem. They were available to treat the ant infestation right away, and even had a seasonal "service agreement" that covers pest control for the whole year for a set price (which, in both of my dealings with them, has come in exactly at, or under, what I was quoted on the phone). These seem like good people doing an honest business; I'd totally recommend them to anyone who wants to place one call and not have to worry about it again.

From the owner: We are a family owned and operated business for over 50 years. We provide personal, professional…read moreservices to our customers.

We bought a home and shortly after moving in, I got to see my first bed bug which followed misery…read moreand frustration as we tried to deal with it. Called multiple pest control companies to deal with the infestation, they all , wanted us to take all of our clothing out and get it cleaned, followed by a year long follow ups with costs. They even agreed that heat was a better solution. Justina was very open and informative about the process . We make the mistake of doing more research before booking, so we missed the earlier time and had to wait ( the hateful days) . They showed up on time , clear pre visit t instructions . After IMMEDIATE RELIEF, place still hot but no bugs!!! I waited to write this review because I wanted see if it lasted. I am so please after 90 days the only thing I fight is the mosquitoes. Cost - a little more than the year long intrusion to my home , but one day and she did a follow up a month later. Bargain!! Book ASAP! Just my opinion. David & Patty

I love the individual that services our property and that is the ONLY reason we are sticking with…read morethem. I am giving customer service a 1 to 2 based on the poor service received when you all. PLUS the website is lacking. I enter my account number and ALWAYS comes up as it does not exisit. I have had this conversation with multiple people and I get "I can take care of that." HA! Hasn't happened. I am forced to send in checks. IF my guy leaves, I am leaving too! A shout out to Jorge....he is amazing. HE is kind, professional, educated on the do's and dont's of pest control. He communicates with me regarding his arrival and his findings. He gets a 10!!

We were scheduled for a service today, spoke to the tech who said he would be here this afternoon…read more Covered all our vegetables and other flowers. Waited until 4:00 and called them. The office said our tech was off this afternoon! Surprising because the tech said he would be here this afternoon. Hung around all day waiting for these morons. Terrible customer service, would strongly suggest that this firm be avoided at all costs. This is not the first time they have stiffed us.

Contacted Orkin due to an infestation of clover mites in my home. I was quoted $330.00 for one…read moreevent. I was scheduled an appointment 3 days later and at the time the technician was supposed to arrive, I was notified that I was rescheduled for 5 more days later. Total of 8 days from my initial cantact with Orkin. Cancelled and would never call them again.