We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

I hired Trend Carpet & Tile in August 2022 to refinish approximately 3,000 square feet of Brazilian…read moreCherry ¾" hardwood floors in our Naperville home. The company's name should have been our first red flag--"Trend Carpet & Tile" doesn't even mention hardwood floors, which isn't their specialty. My advice: look elsewhere. We worked with Sarah, the daughter of the owner, who lives in our neighborhood. She was not helpful when I first reached out with concerns. She told me their floors had a one-year warranty and there was nothing they could do. I then asked her to involve the flooring product company to inspect the floors, and invited her to come see the issue in person, as she had only seen photos. She never followed through. I suggested that the product they used might be defective, as the problems had worsened over the last year, but no action was taken. To make matters worse, we began noticing issues just 90 days after installation similar to what we see now. The installer, Andrew, dismissed our concerns and claimed it was normal. However, the problems continued to get worse. Sarah from Trend blamed our household for using a Roomba, having pets, and having children, all of which she claimed caused the issues. I told her that whatever products they used weren't durable enough for a typical household if that is what did the damage. She even went as far as blaming our use of Bona Floor Cleaner, which is non-toxic and widely recommended product with no complaints that I could find showing it damaged floors. Trend Carpet & Tile never specified the duration of their warranty or provided guidance on what floor cleaners to use or avoid. I never expected to need a floor refinishing just two years after installation! The photos clearly show that 30-40% of the floors look like now. They have large greyish/white patches where the finish has failed or warn off prematurely. These issues are not caused by a Roomba or cleaning products, but by a faulty product that Trend Carpet & Tile isn't want to stand behind. The VP of the company, Sara, was rude and only friendly when there was a sale to be made or a check to be collected. She seemed more focused on attracting new customers than resolving issues with existing ones. Despite their website "Customer Satisfaction statement" they did nothing to make things right with us. Buyer beware!!

I have been using Paul and his team for years. They are reasonably priced but more importantly…read moretheir service is Great. Paul is very personable.

George and team were outstanding. They were responsive and courteous. We received a fair price and…read moretheir work was great. Definitely would use again.

We had part of the flooring in our first-floor living room repaired, and they did such a…read moreprofessional and clean job. I was very pleased with the result. I highly recommend this GB hardwood flooring company. George was kind and very professional. We really appreciated those qualities in him as he did our flooring.

Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

They ran a black friday sale. I picked out carpet. Paid them. Scheduled install. They called me…read morea day before the install to tell me it's out of stock. Now, I cant get a call back from them. When I have talked to someone they cant tell me when it will be in stock, promise to call me back and never do. Absolutely the worst experience ever. They cost me a month of time during a remodel and they still have my money. With digital inventory and AI, they should know exactly how much stock they have at all times. The sales person should be able to tell me on the spot with high certainty that what I buy will be available.

I hired Rovin's Hardwood Flooring to redo the flooring in two of my rooms. There was some horrid…read moreancient carpet in there I wanted removed and replaced with vinyl flooring. The estimate was quick to schedule and the pricing was well within what to expect in this market. The work was done in a a single day and what a beautiful job! Happy with the new floors in my room. There was some small touches that needed to get done on a second day, but the overall work is great. Highly recommend for your next flooring job!

Fair price for fair work. We had our red oak floors refinished due to water damage. Adrian from…read moreRovin's flooring came out right away to inspect the damage and provide a quote. We had received multiple quotes from other companies but we liked Adrian's professionalism the best. Rovin's workers showed up on time the day work was to begin; however, a job that was supposed to take 1.5 days to finish took 5 days due to human error, and trying to resolve the problem (drip from final application on floor where the worker set his roller to leave for the day and forgot to smooth it out on his way out the door). Total accident. It was one minor problem that turned into several after trying to rebuff and reapply the finish. I contacted Adrian when I noticed the drip and he sent his guy back that same day and the entire first floor hand to be rebuffed and another finish applied. With that said, this is a Swedish finish with horrible fumes so I'm sure it took it's toll on the worker. Unfortunately, the next day I noticed a very uneven application in several areas. I called Andrian again and he came to inspect the job the next day and said he's very busy but he would be back tomorrow to redo them himself. Anyway, Adrian came out to correct the problem which I appreciate but there are still some spots that I'm not completely satisfied with but I did not want him to do it again. I can hide those spots with rugs or furniture, and I want to get my house back in order. Overall, Adrian is professional and the floor looks way better than it did when they started. There was a language barrier with the workers so be mindful of this but Andrian is easy to reach if you have questions or need clarification. I wanted to give them 4+ stars so bad but couldn't justify it given the delays, uneven application in certain areas and no discount offered for the inconvenience. Would I hire Rovens again? Yes, probably, because he's professional and he tried to turn around the situation. Good customer service means a lot to us and I can tell Andrian wants to ensure his customers are satisfied. I added a photo of the drip that caused the rework if that hadn't happened I would have given them 5 stars because everywhere else was perfect. Unfortunately, the rework process turned one problem into several problems and additional delays in completing the work.

5 stars. Great floor. They used very high quality material and plenty of it. Impressed all…read morearound. Louis seems to be a good guy, I'm happy we chose them over others.

Our cement garage floor was all pockmarked and had cracks. It was looking sad…read more We decided to go the epoxy route. After reviewing companies on Yelp and Google, and having multiple quotes, we decided to go with A1 Concrete for our garage floor project. They were easy to work with and reasonably priced The crew came out and did the job in one day. They showed up on time, did the work and did not leave a mess. Impressive. They ground the floor and did their epoxy process. Floor looks great and hope its durable as well. Time will tell. My pics aren't the best and I regret not doing a before picture for comparison. Cheers to all

Total nightmare. I had to have the entire floor ripped up because the work was so poorly executed…read more He skipped the prep work, didn't level the floor, and couldn't even pull a straight line for the transitions. It looked incredibly amateur. Once we tore it up, we could see all the shortcuts he took underneath the surface. I had several real epoxy professionals inspect it, and they all agreed he had no idea what he was doing. To make it worse, he took zero accountability and tried to blame the site instead of his own lack of skill.

Does not know what they are doing. Mixed every layer of epoxy wrong so it won't cure. Ruined my…read morebasement floor and won't reply when trying to get my money back. If you want it don't right avoid this place

We recently had our basement floors replaced by FLOORecki and had a really great experience. After…read moredealing with ongoing issues from a previous installer, we were understandably cautious going into this project--but their team was professional, thorough, and easy to work with from start to finish. They took the time to properly address the subfloor and perform moisture testing, explained everything clearly, and delivered exactly what they promised. The finished floors look fantastic and feel solid throughout--no shortcuts taken. Pricing was fair and transparent, and the crew was respectful of our home and timeline. If you're looking for a reliable flooring company that does things the right way, I'd definitely recommend FLOORecki.

We hired FLOORecki to refinish a section of our wood floor that had been badly stained by our pet,…read moreand the results exceeded our expectations. He correctly matched our existing stain color, sanded down the warped boards until they were perfectly flat, and blended the new finish seamlessly into the surrounding floor. Highly recommend FLOORecki for anyone dealing with pet-damaged hardwood.