RJ is the absolute BEST for sales and customer service. He never fails to perform and answers…read moretexts and phone calls in minutes. Steven Eddy (Bullard and Marks)

This is the second time in a row that Solar Maintenance Pros has failed to show up to clean my…read moresolar panels. To be honest, I haven't been happy with this company for quite some time. Even when they do show up, several panels are often missed, and I have to bring them to their attention. In addition, they have broken several roof tiles in the past and had to replace them. The people performing the actual cleaning are usually young adults (kids, in my book) who seem to lack basic customer service skills when I communicate what needs to be done. Today, when I called to ask whether they were still coming for my scheduled cleaning, the customer service representative asked, "Did you receive an email confirming that we were actually coming? All appointments are scheduled as tentative." That's not how appointments are supposed to work. If you schedule an appointment, you show up. If you can't make it, you notify the customer. According to their system, customers are apparently expected to assume the company will not come unless they receive additional confirmation. That approach is completely backward and unacceptable. Needless to say, I will be looking for another company to maintain my solar panels.

Hello, I want to share my experience with Nova West Energy. While I was in the market to add a…read moresolar system to work alongside my existing one, I interviewed about seven different companies. I took my time researching, reading reviews, evaluating customer service, and even checking the Better Business Bureau. After all of that, I narrowed it down to two companies, Nova Energy and another local company in Fresno.Ultimately, I chose the other company because they hold a roofing license as well. This was very important to me due to a previous bad experience with SolarCity damaging my roof and not fixing it. I ended up fixing it out of pocket. That being said, Nova Energy truly stood out. Justin took the time to thoroughly educate me and presented a very well-designed system tailored to my needs. Honestly, I would have gone with them if it weren't for my prior experience and specific concerns. What impressed me most is that they genuinely care about their customers. Even knowing I was comparing multiple companies, they were patient, transparent, and focused on making sure I understood exactly what I needed for my home. Even after I told Justin I had decided to go with another company, he still took the time to make sure I was fully informed. He reviewed key details with me such as solar panel quality, system performance stats, degradation rates, and the difference between kW and kWh, just to ensure I was making the best decision for my home. That level of professionalism and integrity really stood out. In today's world, many companies treat business as just a transaction, sell a product and move on. Nova Energy is different. They take the time to understand your needs, educate you, and guide you without pressure. Their approach is honest, professional, and customer centered. Their pricing is very competitive, and they don't try to oversell. Instead, they explain your actual energy usage and make sure you don't overproduce unnecessarily. That level of integrity is rare. They also have excellent reviews, offer a strong 25-year roof warranty, and clearly stand behind their work. Even though they didn't end up installing my system, I believe my hesitation around roofing, despite them having a 25 roofing policy, was more related to my previous negative experience and my need for extra reassurance. If anything, if you are in the market for a solar system, I strongly recommend giving Justin a call. He is honest in his evaluation, does not try to oversell, and takes the time to answer every question you may have.

Nova West Energy provided an upgrade to our existing solar system. From our initial contact through…read morethe purchase, installation and activation of the system the experience was seamless and painless. There was never any hesitation to upgrade a previously installed system. The existing system was examined and verified to be compatible with our requested battery backup upgrade. Installation was completed in one day and the final activation of the system was completed in a few hours. Following the installation and activation the system was immediately available. Based on our experience, there is no hesitation in recommending Nova West Energy for solar system design and installation.

The system installed is engineered specifically to our energy usage history unlike some companies…read morewhere the more solar panels sold the more commission for the sales person. The workmanship was first class...no exposed conduits on my roof. The support and staff response was excellent. Highly recommended.

My 2nd review.... So 5 years in, a third of my panels were malfunctioning. Evan's Energy was…read moreawesome. They helped me file a warranty claim, stood by me the whole way through, and after getting paid out on my warranty claim, they immediately came out and uninstalled the old system and replaced it with a new system that provides 33% more energy generation than I ever had before. What could have been a very nerve racking experience was handled professionally and efficiently. Thank you to the entire Evans Energy team!

I had 2 solar systems installed by them previously, and now batteries. They're very knowledgeable…read moreand professional.I haven't had a single problem in over 10 years with the equipment they installed. I highly recommend this company!

Beware: You are going to waste a lot of your time and nerves babysitting Solar Negotiators and…read moremaking sure your project actually moves forward. It has now been 1 year and 7 months since my project started, and I still do not have Permission to Operate (PTO). I'm attaching a receipt showing when the project was initiated, as well as a photo of the solar panels installed on my roof, as evidence that this is a genuine review and not something made up. Things went somewhat acceptably until the panels were installed, which happened in December--10 months ago. There were some hiccups on Solar Negotiators side figuring out the permitting process with the city. They went back and forth with the city on the design because they were apparently confused about what was and wasn't allowed under the city code. This cost me a couple of months of delay before the installation. Already not great, but it's acceptable. After the panels went on my roof, that's when things really went south. When trying to obtain PTO (permission to operate), Solar Negotiators discovered that PG&E required a transformer upgrade. I'm not sure how they failed to identify this earlier. Given that a transformer upgrade can take 6+ months, you would think they would have applied for it well in advance. But I figured mistakes happen, so I gave them the benefit of the doubt. Solar Negotiators needed to apply for the transformer upgrade and pay for the conditional PTO. Somehow, it took them another two months--and constant calls from me--to get the application submitted. Finally, in March, they told me that my project was in the queue for the transformer upgrade and that I just needed to wait. I was specifically told that I should stop calling because the project was "under control." I waited five months before following up. When I asked for an update, I received the response that "everything is good, we are waiting on the PG&E transformer upgrade." I decided to call PG&E myself to make sure everything was actually in order. PG&E told me that nothing was planned on their side because Solar Negotiators had never responded to an email PG&E sent them back in March. I brought this to Solar Negotiators attention, and they initially denied that there was an issue and assured me they were taking care of it. This is probably the most frustrating part of dealing with Solar Negotiators: every time I call, the person I speak with tells me they need to talk to their "interconnections team" and that someone will call me back. Of course, nobody ever does. I have repeatedly had to call them again myself just to get any information. They also refused to include me in their email correspondence with PG&E. Eventually, I got tired of this and asked PG&E to add me to the email thread from their side. That's when the situation became very clear. Solar Negotiators had indeed failed to respond to PG&E back in March. Their own explanation was that the project had "fallen through the cracks on our end." What makes this even more frustrating is that even after Solar Negotiators knew I was aware that the delay was caused by their failure to respond, they continued dragging their feet with PG&E. They would often take more than a week to respond to PG&E, and in several cases they only responded after I called Solar Negotiators and complained. So, essentially, I have had to babysit my own solar project for months, contacting both Solar Negotiators and PG&E to make sure the companies communicate with each other. Today, I finally received a call from someone at Solar Negotiators who apparently works directly with PG&E and was able to explain the current status of the project. Hopefully, this means things will finally start moving forward and I can get a conditional PTO soon, and a transformer upgrade 6 months later to get a full PTO. Unfortunately, I'm stuck with Solar Negotiators at this point, and there isn't much I can do other than share my experience. If you are considering Solar Negotiators as your contractor, my advice is simple: please don't.

They do amazing work. I would give them a 10 star rating on a five star system system. Andrew is…read morethe best. If you have any questions, you can call me at 5595933946. Reed Bonham.

Great service and a great product! They were first class all the way through the process.read more

I'm delighted with the excellent service provided by the SunPower. They efficiently addressed an…read moreissue that my previous solar company had promised they will take care of. Highly recommended for their prompt and effective service. Thank you SunPower.

Very happy with the process. Easy installation and great customer service. I have access to monitor…read moremy system and they made sure all my questions were answered. Highly Recommended

If your looking for Solar, this is the best company to work with. They explain everything clearly…read moreand make sure you understand the process. They design a system that fits your needs and doesn't upsell you on anything. Just gives you the information and lets you decide at your pace. I really love that about this company. Ended up getting a powerall 3 battery setup with 34 panels and the installation went smooth. Took 3 days to get everything up. They were on time professional and just nice people to work with. They took care of everything to get the solar approved by the power company. They are very organized in providing communication of where your at in the process of being fully up and running. Value I think is very good. I couldn't find folks that would even entertain their pricing. I am going. To be saving $200 a month now since I got solar. That will be a huge savings over time. PGE is too expensive so this helps buffer their greed. I would recommend this comapny to anyone who is in need of a solar with battery solution. I am so happy I went with them.

Supreme Solar just finished installing my solar panels and batteries. I am extremely pleased with…read morethe team I worked with. They were exceptional in communicating with me. They gave advance notice when the workers were on their way. If there was a problem they were quick to address it. The system is up and working as designed. I would give Supreme Solar my highest recommendation.

Brandon is thorough and thoughtful. I'll use VS every time I need panels cleaned…read more I've been using VS since we had the panels installed in 2016. Always prompt, polite and affordable.

I have used Brandon's services for several years He and his team cleaned my solar panels, installed…read moreChristmas lights, and washed my windows. I have been very satisfied with these services. Unfortunately, I paid him $1,200 for cement cleaning and sealant services that turned into a disaster. He said we could drive on the driveway after he applied the sealant. We now have black tire marks worse than before. In addition, the sealant is extremely slippery. My neighbor slipped on our sidewalk! Brandon promised to come out on three separate occasions to fix the slippery concrete and wash our driveway again.He never showed up! He never returned phone calls or text messages. I am now calling other companies to see how I can get this fixed. I will be filing a small claims action. Please beware before hiring Brandon and his team.