I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

This place ROCKS! My car hasn't looked this good in years. Eddie is also a great guy that goes…read moreabove and beyond. Highly suggest!!!

I was rear ended in a parking lot and this is where my insurance company sent me for repairs. The…read morewaiting room is comfortable with couches. I'm still waiting to see how it goes. I'll bring it in next week once they get the parts.

I stopped in to ask advice for a problem with a loose radiator protector and they fixed it on the…read morespot. So accommodating, so thoughtful. Highly recommend.

Bruce is very knowledgeable and professional! Carl's Body Shop has been a great help to our family…read more They always provide an excellent service. I've personally had a couple of issues with my cars, and he fixed them with ease. One time I came in with a complaint that my car started wobbling at 75 mph. He took it for a quick test drive and immediately found the problem. My tires were out of balance. Since they don't handle that service, he recommended a place where I could get it fixed. I truly appreciate his expertise and understanding. Helen, you are amazing! I love chatting with you while Bruce takes a look at the car. If you ever need body work, Carl's Body Shop is the best place to go!

Although Carl didn't provide the service that I needed done on my old truck, he's very nice &…read moreknowledgeable, and gave me several recommendations on where to take it. His office staff is friendly as well.

Jose is such a genuinely great person who takes pride in making his customers happy! He's like…read moredealing with family! The work done on our truck was done so perfectly.. I honestly did not think it was going to turn out as good as it did! THANKYOU to the whole team for getting our repair done in such a timely manner and for putting great effort into the job!

Communication for pick up is poor which makes for a terrible experience. I received text messages…read moreof my car's progress, but someone misinformed me of the pick up date and time which cut into my work and family time. I received a couple of texts stating my car was on track to be completed on Friday 6/26. On Wednesday 6/24 I called the office because I needed to make arrangements to be able to pick it up in a timely matter. A woman told me my car would be available for pick up Friday, 6/26 at 4:30. She even said they would call Enterprise to pick up my rental. I arrived Friday at 4:30 only to be told it was not ready and that someone would call me that same evening to arrange a pick up Saturday or Monday. I stated I could not pick it up Saturday as I already made plans not anticipating they would make an error. No one called me that evening. On Saturday at 9 am as I am with my family and out of town Crash Champions says I can pick up my car by 12. It was such a disrespect of my time. The final nail in the coffin was that there was a part in my car that was loose, but the person said they needed a tool not at hand to tighten it and to bring it back another day! I will not be returning.

I was looking for a place to recharge my A/C in my Jeep somewhere in Santa Rosa and remembered…read moredriving by John's shop and seeing a sign for A/C recharge for $99. John was able to get it done for me on a Saturday afternoon and had it blowing ice-cold air with very little wait time. The price was good and the service is great (5-star service). John is a great guy who does excellent work. I would recommend anyone needing to re-charge their A/C to get it done at John's. His shop is open Monday through Saturday and he usually has extended hours.

My husband, for the first time ever, backed up and scraped a pole. This is our second time bringing…read moreour Volvo to John's, the results were consistent and good. He added a little bonus by buffing our headlights for the winter season, which I didn't know could be done. Also, we had the older style Volvo symbol on our SUV hatchback door, and I asked if he could order us the newer style where the letters are spaced further apart. He very nicely did that, and it looks really cool. I've been wanting to do that for a while. In the end, we got our cute little gift as a thank you and our car was well taken care of

Look elsewhere first! They messed up a railing of ours, gave it to us wrapped up in protective…read morematerial. When we installed it we discovered a large defect in product. Sort of a boiled or burned look over the top of the railing 3"-4" large. I sent them a photo and they admitted it was their mistake. It was logistically impossible to uninstall for the repair. When we asked for compensation, they reversed their admission that it had been a defect of the process and instead Kimberly suggested an animal had peed on it and destroyed the coating. They insisted we had made the error after acknowledging that it was their error. Kimberly insisted she knew it was not something they did. It was insulting to my intelligence frankly to suggest that animal pee "Or whatever" was the problem rather than bad workmanship that simply was not given enough oversight. No accountability in this crew. They've lost my business.

I contacted Miller regarding powder coating for my outdoor patio furniture. I actually went to…read moreRohnert Park so that I might pick out colors and get an estimate. Kimberly, family member, was simply delightful, helpful, spent time with us and we came away knowing that we would be pleased with the outcome of our furniture. Love this company!