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    Absolute Best Care Home Solutions

    5.0 (1 review)
    Open • Open 24 hours

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    2 years ago

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    Lakeside At Mallard Landing by Discovery Senior Living

    Lakeside At Mallard Landing by Discovery Senior Living

    1.7(3 reviews)
    10.4 km

    My mother moved into an assisted living suite in January,2025. our initial meeting, visit and lunch…read morewere very nice. The facility is clean and attractive, however, there have been numerous difficulties since. We have found communication to be a significant problem. There have been numerous leadership staff changes since mom moved in. I hope the new hires improve communication and the efficiency of accomplishing objectives. We have had errors in payment transfers, lack of notification of medical procedures, difficulty getting vital forms completed and sent to the appropriate organizations,failure to respond to mom's medical alert button. The staff are always nice and pleasant but there seems to be little consistency. We feel they are understaffed and have difficulty retaining employees. Good management and leadership are needed as well as improved communication.

    Memory Care: :Avoid,. Mom, 95, only lasted 10 days, before we remover her. First 2 days a strange…read moreman came into her room, once getting in her bed. She was scared to death. Two days later didn't remember it. Major reason we placed her, she could toilet herself, but she could not wipe. we told them numerous times, that she could not go to the toilet by herself. Four of the 5 times we visited, my wife found she had a "mess" in her depends. The 5th time the toilet was backed up. and feces backed up in the shower stall. Contact allowed a camera in her room, with permission. I was told it was not a problem, but when i placed one, it never connected, but disappeared. The manager was arugemative, said it was not allowed and very nasty about it. They have cameras in common areas but we a re not allowed, in her private room? Avoid Bob Miller, at all costs. He asked me to turn and face him. I'm in a WHEELCHAIR. Who says that? Everyone else was very nice, but borderline negligent. Mom fell on day 5, they called said she was "fine". Next day visit, huge bruise on her arm. Day 9, fell again, thats' twice in 4 days. She's "fine". Next day, Easter Sunday we got there at 1pm, she was still in bed, nothing to eat or drink, disoriented, and very weak. We immediately began packing and removing her. Three days alter she still can not walk, and we believe she fractured her coccyx. (My wife and I are retired medical professionals.). Mom lived with us for 15 months, and had one fall. She was there 10 days and had 2 falls in 4 days. We were forced to get her care becasue my health went down hill, vision, wheelchair, ventilator. This ordeal was a disaster, and totally unacceptable, and incredibly stressful, esp for my wife. She had to do all the packing and moving two wheelchairs around, mom and me. They did an extremely poor job of evaluation and care. I would consider any positive reviews. of which there are quite a few out there, suspect.

    Evergreen Veterinary Services - My gorgeous Jasper

    Evergreen Veterinary Services

    5.0(6 reviews)
    8.9 km

    We are so grateful for the care and compassion we received from Dr. Melanie during one of the most…read moredifficult experiences we have ever had to face. Saying goodbye to our beloved Golden Retriever was heartbreaking, but she made an incredibly painful moment a little easier for us. The thoughtful touches, from the treats to the comfortable bed and pillow for him to leave with, were incredibly meaningful to us. Knowing he was comfortable and surrounded by love during his final moments made such a difference. What meant the most to us was that Dr. Melanie took the time to be with us and never made us feel rushed. She gave us the time we needed to be with him, say goodbye, and simply have those final moments together. That time and compassion meant everything to us. Our only regret is that we didn't find Dr. Melanie sooner. We wish we had known about her palliative and hospice care services earlier so we could have had her support in keeping him comfortable during his final weeks. We are incredibly grateful for the kindness, compassion, and care Dr. Melanie showed our family. We highly recommend her to anyone looking for compassionate end-of-life care for their pet.

    Excellent care of my 16 year old dog, Jed, who was in hospice. When the vet arrived she was calm,…read morekind, professional, and passionate about the services she offers (Euthanasia). She brought out a bag of goodies and he ate several chocolates and goodies that are big no-no's under different circumstance. He was such a good boy and had the absolutely most beautiful passing my husband and I have ever witnessed. Then as if she hadn't already exceeded our expectations she took him to her vehicle that was decorated with blankets and flowers to transport him to crematorium. Incredible! Thank you!! And a shoutout to Kai (hope I spelled that right) in the front office. So kind and helpful!. Making this very difficult process so much easier And heartfelt.

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    Absolute Best Care Home Solutions - homehealthcare - Updated October 2026

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