December 11, 2016 had THR 'Total Hip Replacement Surgery.' Started my therapy at Peninsula/NRH…read moreRehabilitation Network in Salisbury MD., This Is a very good facility, the customer patient concern, the care and the overall professional staff is outstanding! I had the pleasure of working with Tricia and Shawn they prep me and restored a keen sense of individual confidence back in me after my surgery. My appreciation is extended to the ENTIRE staff!

An Outstanding Rehabilitation Experience -- More Than a 10 Out of 10!…read moreI cannot say enough wonderful things about Encompass Health Rehabilitation Hospital in Salisbury, Maryland. After everything I have been through medically, I arrived needing a great deal of help, encouragement, and support. The care I received from this team was phenomenal. I especially want to recognize Danielle and Caitlin in physical and occupational therapy. They worked with me, encouraged me, and helped me keep moving forward in my recovery. Their patience and dedication meant so much to me. Thank you to Lynn, Erica, and Bill in nursing for their care and support, and to Vanessa, whose kindness and assistance made a difference in my days. I also want to recognize Alexis, the case manager, for helping with discharge planning and connecting me with resources for continued support. She is phenomenal!! Chris and the food service team deserve recognition, too, along with the doctors, other aides, housekeeping staff, and everyone who contributed to my care. What impressed me most was the teamwork. I felt that people genuinely cared about helping me recover and preparing me for the transition back home. The support with therapy, discharge planning, and social services was important to my recovery. Rehabilitation is not always easy, physically or emotionally. Having people who encourage you, treat you with kindness, and help you regain your independence makes an enormous difference. I am so grateful to everyone at Encompass Salisbury. You made a difficult chapter of my life better, and I will always appreciate the care you gave me. If I could give Encompass a rating higher than five stars, I would! More than a 10 out of 10. I highly recommend this facility and its wonderful team. Thank you for everything you did for me! I spoke to Alexis just yesterday and the hospital bed is being delivered today. You guys are amazing!!!!

Almost a year ago I fractured my femur. Encompass staff were wonderful, caring professionals…read more PT, OT, doctors, nurses, kitchen staff and para-professionals all made my stay comfortable and spurred me on to a complete recovery. You will get excellent care!

My mother became a resident for LTC on July 22, 2019. I am also her POA and have been involved in…read moreevery facet of her admission process and her transition to Genesis. All personnel that I have come in contact with have demonstrated professionalism, compassion and empathy. I have been fortunate enough to be able to visit my mother at least once a day every day since her admission. The response of the staff and those caring for my mother and her fellow residents has been commendable. The Director of her section and supporting staff are open and receptive to my visits and are always ready to provide answers to my inquiries. I have heard so many "horror stories" regarding Nursing Homes that I must admit I was filled with anxiety for the first couple of days, however, that is no longer the case. The staff has and continues to demonstrate their compassion, empathy and concern for my mother and her fellow residents. They are special people, and I commend them for the quality of life they are providing for my mother and all the residents. I am now at peace knowing she is in good hands and all the anxiety is gone. Once again to all the Staff at Genesis in Salisbury, particularly those in Section 7, thank you! You are great and wonderful people performing admirably in a very tough and challenging profession, caring for those that cannot care for themselves. God Bless all of you! Don Coffin

This is where people go to get worse than when they arrived. There is no communication between…read moreTidal Health discharge and Genisis intake. My brothers travel cath bag was left on him for over 24 hrs after arrival. He emptied it himself all over the floor, The nurse cleaned it up with his bedding, left the cath still attached to his leg and him in the clothes which the urine was spilled all over. When I saw him that evening he was wearing the same cath bag, again overfilled and the attending nurse had no idea that he even had a catheter. When She came to empty the bag she looked all around the bed for the bag and exclaimed, "he dosn't have a cath." She had to be told it was still the one attached to his thigh by Tidal Health discharge nurse. Genisis is suppose to be documenting the amount of fluid being discharged and reporting it to the cardiologist. They are not doing this. This is clearly neglect and elderly abuse. There are to many patients to caregivers in this facility. The facility is filthy. The State of Maryland should investigate and shut this place down before more people die/

I gave them a 3 star because the staff is excellent, but the cancellation policy sucks. I have been…read moregoing there almost a year now for my knee and back pain. Today they wanted me to sign a paper stating I have missed 3 appointments. They say they are not charging me but if I get one more, they will drop me. I told them that is OK, please drop me and I left. I called twice to reschedule because I woke up sick and they consider that a no show because it was the same day, really. The other was my family member was involved in a car accident, and I got the call while in the changing room, so I had to go to the hospital. I would say they are extenuating circumstances, but they're loss of a client.

May 30, 2019…read more Dear Aqua-care, I would like to take the time out to let you know how I appreciate your professional support and training that I received from your staff consisting of Tessa and Kelly Rogers. They really treat everyone like family when you come there to visit Aqua-care on Milford Street I would truly recommend my family and friends to their facility. They really help me to my journey of getting better. I'm truly satisfied with their service of training that is provided by the staff , Tessa Doughty, Kelly Rogers. And Rate the facility a five. Joyce Landor

My mom was taken here and her stay was awful! Mom was too weak to be able to put herself in her…read morebed, dad wasn't steady enough on his feet to assist her and when he tried to get someone to help he was told "we are passing out dinner trays and she is going to have to wait". Now, being an aide myself for 13+ yrs I understand that you get busy and that you don't want other peoples food to get cold, however! It only takes a couple mins to help someone to bed! Every patients needs are different. If she was able to wait I wouldn't have had a problem with the aides response. But she was falling asleep in her wheelchair and was not safe. Thankfully I came in (after my parents had waited 45 mins for assist) and I put her in the bed. Mom was there 2 wks and my sisters and I gave her all of her showers, toileted her, did her oral care, hell, idk what those aides did around there (except pass food trays) but it certainly wasn't patient care! After her being there for a couple days the physical therapist should know how to transfer mom to her bed from a wc, yet I walked in when they were reaching under her arms to lift her and I yelled stop! First of all if someone cannot bear much wt on their legs then you most certainly do not go lifting under their arms! Unless of course you want to take the risk of pulling their arm out of its socket! I asked who they were and what they were doing. I then informed them that she was NOT a two person lift, that her difficulty arises while during her initial standing time. Once up, she was fine! So I told them that I would be putting her into the bed and I proceeded to show them how to do it. My gripe with this is, this person doing her transfer was her PT!! I still am an aide and when I hear someone say they are going to Genesis I encourage them not to! And FYI, when being discharged from a hospital but are not quite ready o all nurses and aide to go home, you DO NOT have to accept where they say they are going to send you!! Do your research, find the right place yourself. When touring a facility watch for how long it takes for them to answer call lights, other pt interaction with staff. The staff were all pleasant, just lazy. To the nurses and c.n.a.,s If you don't like helping others you need to find a new line of work!

Older facility. Nice well intentioned folks but skilled-I don't think so. He is not on rehab floor…read moreso that may make difference but they really do not know what he needs. Waiting since 5 last night to be evaluated & moved to rehab floor. No exercise on knee dice been here almost 20hrs. Always have to ask for ice to be chanced. Very responsive to what is asked for-well reasonably so. Just keep looking. Worry about cleanliness too

Patients aren't bathed,not feeding patients, horrible staff,nasty building, out of control…read morepatients entering other patients rooms ,stealing,staff couldn't care less what goes on in there

The care and attention you receive at this facility is excellent. The therapists give their…read morepatients a comprehensive evaluation and help you work through the exercises that will improve your mobility. I have worked with Travis and within a week I was feeling much better.

The best and most professional harm-reduction care in the Tri-county area. The staff, doctors and…read morecounselors take special care of you. You won't find a cleaner office in among MAT programs in the area, and my experience here has greatly improved my quality of life.

From the owner: MATClinics is a leading outpatient addiction treatment center in Salisbury, MD. We offer outpatient…read moretreatment with buprenorphine (typically Suboxone), as well as mental health and substance use counseling. Our team of experienced professionals is dedicated to helping you overcome your addiction and achieve long-term recovery.

Tanya worked with my husband and he raves about the progress she made with him. She is…read moreone-of-a-kind on the Shore and absolutely someone you should seek out for any PT needs.

From the owner: At Dickson Physical Therapy, our mission is to improve the quality of life for our patients by…read moreproviding expectational, specialized care, empowering them to recover from injury ideas, manage chronic conditions, and optimize their physical well-being.