I was released from jail late at night without any cab money and I had no wallet or cell phone. Absolute was closed and I called their customer service and they hung up on me twice saying I had to call a friend. I had no cell phone at 10pm at night in Martinez. I began looking for some cardboard to sleep the night on the streets. This was the worst experience of my life but then I talked to another bond place who was open and called a cab for me and vouched for me. Absolute garbage customer service. read more

This hopefully was my first and last time to ever need this type of assistance. Absolute was fabulous Monica was super sweet and explained everything step by step. Josh Olson who met me at the police department at midnight to do paperwork to get my family member out was super friendly and extremely knowledgeable in how everything works. I was glad he was there with me. He stayed until my family member was released which I appreciated very much. They also give union members a discount so that was very helpful too. I highly recommend this company if your ever in need of this type of assistance. Thank you Josh & Monica read more

They were very helpful. As soon as I walked in they helped me right away. They understand people are human. They aren't judgmental but they are good at their job. They acted very fast. Josh and his assistant were amazing. Most definitely the place to go. Thank you guys again read more

For such a horrible thing to have to go through Josh Olson made it bearable . I hope that I will never have to be in this position again but if I find myself there I would definitely come back here. Josh was fully professional explained the process, even knew more than the jail did. He met at his office right on time and walk me through the process even at the release point so 10 points Josh thanks for everything read more

be careful of this place if your case takes too long and your bail is exonerated they will make you pay full price to reinstate it. find a more reputable bondsman read more

Hopefully we won't need to post bail ever again, but if we did, I will certainly call Josh Olson. He was very professional from start to end and made the unfortunate experience much bearable. Thank you Josh!! read more

This is the most trustworthy bailbonds business in the bay area. Ask for josh at this martinez location but everyone with absolute bail in all their locations are awesome friendly and knowledgeable. Josh was very respectful and he also was able to make a stressful situation much easier then expected. I really appreciate his help and the fact that he was able answer all my questions without making me feel as though my questions weren't necessary. He was fast with handling all the paperwork and also fast with the entire process rather then dragging it out like other bail companies. Their prices and rates are great and work with everyones budget and they have many locations to help provide service all over California. When it comes time to try and pick a bailbonds man you really want someone you can trust and I trust absolute and especially josh. Don't get ripped off by the other bailbondsman around go with people who value their business and customers. Thanks josh for all your help. read more

Absolute was able to help me out tremendously. I was able to get my problem solved with an easy payment plan. I also loved the customer service, i had no wait time at all and i was able to get to an agent immediately. I think that they were the best choice and I would recommend them to anyone who needs help in this area of expertise. Thanks again Absolute read more

Gone thru a couple different bail bonds before and this was by far the easiest process with the most help. Felt confident in their words and run thru and got my loved one home fast! Thank you josh I appreciate the help and will recommend this bond location to anyone in needs. read more

The one and only reason I gave 1 star is because when I initially called in they had great customer service. I called and spoke to customer service, she made the entire process pretty easy. She said I can put 1000 down and make monthly payments of approx 400 per month. All I would need is someone besides me to co-sign. I got everything needed, gave her all the information, social, etc and she patched me through to an agent Josh. They were willing to work around my work schedule so I ended up getting a call from a man named Steve a little later. We set an appt. for 7pm. He said to bring ID, pay stubs and proof of address. At around 6 pm I get a call from a customer service agent stating that I need 1,000 more and another 500 a week later. I said fine and gave her my card over the phone. I arrived in the area around 7 and called Steve to tell him I'm running late. He said he is also running late and will be there around 730-745. It's 730 now and I am standing in front of the jail waiting and anxious to get my husband out of jail. I then get a call from Steve stating that they can't bail him out until I provide another 4500 and collateral specifically a house.. I was extremely upset. I wish they would have told me that from the beginning. When asked why he said it was there insurance company requesting additional money. I called the main office to confirm and she had me on hold for 10 minutes. She then said it was because my husband had something on his record that would require more money. I understand that policy is policy and sometimes your hands are tied but at least have the decency to tell me upfront instead of making me waste all my time. I ended up going to Aladdin bail bonds instead. They were quick, easy and didn't require collateral. They were upfront and honest and worked with us to make an already bad situation better. Forget these guys choose Aladdin instead! read more

I just want to say thank you. Josh Olson all around Josh made the experience amazing much easier, very quick and is the only reason that there will be a follow-up payment made on time. There would be 5 out of 5 Stars. However, there is a bitch named Kaitlyn that works there and she's the reason for the loss of the 5th star. She is the complete opposite of Josh Olson and provides the polar opposite experience. I do not recommend Kaitlyn!!! ask for Josh. Whatever you do, Josh will make the experience better and make up for what Kaitlyn lacks. Josh is relatable & very understanding & made the process very quick; the quickest one that we've experienced yet, and we've been through several Bail Bonds. He also met me In San Jose where I live all the way coming from Martinez. He made it easy for us to do the paperwork and return it Not being able to commute over there due to work. And he also waited till my gf was released which I appreciate. CALL ABSOLUTE BAIL AND ASK FOR JOSH. BEST BAIL AGENT YET AND WE HAVE 8. read more

After a few hrs of dealing with a stressful situation we are now back home with my brother whom got himself in some trouble last night. i Actually came across Absolute Bail Bonds on facebook, i started the process through their online chat box, and within less than 5 minutes they called me and we were beginning the process to get my brother bailed out. Their agent i spoke with on the phone was extremely helpful and polite. i had never bailed anyone out so i did have a few questions and concerns. everything was explained in detail. i think the best part was that i did qualify to get my first month payment waived off, which was a huge weight lifted off my shoulders especially after the holidays. I ended up meeting the agent at a near by starbucks which very convinent as it was closer to my home. my brother was released shortly after. overall all the customer service was great, and the process made easy. hopefully i never have to use a bail company again but if i do or know anyone that may need assistance id highly recommend absolute bail bonds, read more

I highly recommend anyone NOT to go thru this company! They lied, gave me the runaround and left me hanging an hour away from home with my two year old daughter. I told them I was the only one able to sign, I wanted nothing to do with collateral, and I didn't have much money since I had to get my car out of impound so I was willing to make payments. They told me that everything I was asking they can do. I get down there after having to meet in a hamburger joint which is unprofessional. Sign a ton of paperwork. Gave them mail, check stubs, license , and money. I go to the restroom and come back and they tell me they need another signer and collateral or else they couldn't get my husband out. After I specifically told them I have no other signer and want nothing to do with collateral. I was stuck. No one I knew was in Fairfield. Everyone was an hour away. So he pretty much said sorry and walked out after he after his lunch while waiting for me to find someone to help me out. Left me hanging with my two year old an hour away from home. Do not use them. They don't care about helping you or your loved one all they want is the business and money. If you want quick, reliable, less requirements, no collateral, someone who actually cares about helping u and a loved one I would recommend Aladdin. They got me in and out faster than it took to do paper work with absolute, with all the requirements I was asking for, And got my husband out. I called them right after the agent from absolute left me after eating, because I didn't want to make an hour trip for nothing. So absolutely don't not use absolute. read more