Please do not ever call this company or have your insurance company call them. After towing our car…read moreon a flatbed, they bent both rear trailing arms. The dealership sent videos and photos. I called Midnight Blue numerous times because the cost of the repair was $3900. Midnight Blue wanted to repair it, but they have nothing showing anywhere they are a repair shop and would never give me a quote for their repair and we HAD to fix it because it was not drivable and the transmission was getting fixed at the dealer. I am NOT giving my car back to someone who put that much damage to it!! So I got a hold of the Attorney General and they responde to them with LIES!! They paid $2000 to the dealership, but I am out $1700 (after dealer gave a discount) because MIDNIGHT BLUE ruined my car!! These people have a great scam going... break them and fix them or steal from people!!

Devon was very professional and rescued me. He took the time to answer my questions and to make…read moresure my vehicle was safely on the truck. 2nd time I've used this company and highly recommend them.

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

Dave helped me when my car broke down in route to a trip to Chicago. Not only did he beat my…read moreinsurance road side assistance time by more than 1.5 hours he helped me find a local place to replace my alternator the same day. And this was a Friday afternoon at 4pm. He's service, assistance and knowledge was great. I highly recommend.

Excellent company. Brian responded quickly and helped me out of a tough situation in a friendly,…read moreprofessional manner. I highly recommend them.

Had a Semi and Trailer involved in a bad multiple vehicle accident. John's Garage was called to…read morethe scene. The crew worked long hours to clear the scene and remove the wrecked vehicles. They worked with the insurance company and our company throughout the whole process. They had told us due to the man hours spent on clearing the wreckage and towing the vehicles that it would be a large amount. Turns out we were astounded at the amount of the invoice when all was said and done. Our insurance company and our company are Very pleased at the experience that we had with John's Garage. Our insurance company has added John's Garage to their call list for accidents in the area, and we have added John's Garage to our call list for breakdowns/Tows in the area. Great Work, Excellent Service, Great Personnel, Excellent Pricing. As a whole John's Garage and Crew made this nightmare a smooth and seamless experience for everyone involved. Definitely will be doing business with them again!!

Need an axle flange gasket replaced, pulled in and asked and they got me in within 10 minutes, went…read moreright to work on it and had me back on my way in a jiffy. Nice folks, great service and a fair price. Definitely stop in if you need anything for you rig.

I Have been waiting out here over 2 hours and The Big Boss of this Company told a guy to come out…read moreto Tow our car and NOONE STILL HAS NOT CAME OUT AND IT IS VERY DANGEROUS OUT HERE. I got in contact with a guy by the name of Ryan and he sounded like he was sleep and said noone called him. The Company refuses to come out, I want this to be sent around to the Commissioner of Indiana we have kids in the car and a baby. I am very upset.

My car was towed due to an accident and I called for a tow through my triple A. This was the…read moredesignated provider for towing. I was told via text that my car would be picked up in an hour and a half. I showed up at the time that the tow truck should be there. It wasn't. I contacted triple a and was told the tow truck company pushed the time back by 2 more hours. Then when they showed up they didn't bring a flatbed truck. They promised that the next driver could bring one and we could leave the car. Two hours later I called back. Then I was told that the flatbed was not available due to it being an accident but they never even contacted me. So now I have to pay for another day of my car being unable to be towed( paying more money) and I no longer have any tows left with Triple A. The icing on the cake was they lied, collected money for the tow and told Triple A the business was closed. If you have Triple A; DO NOT DO BUSINESS WITH THIS COMPANY. I will be reporting this business to the BBB and the Indiana Attorney General. AAA has also been notified of their practices.

I found the folks at Knight to be honest and offer a fair price for services…read more Be aware that a $75 diagnostic fee will be applied to repairs. So if you choose to not have something done right now, that service fee will apply. I had my brakes checked and the fee was worth my peace of mind.

I could not be happier with the service provided and the attention I was given. When I checked the…read morevehicle in, the staff member listened intently to my concern. Once the vehicle had been inspected, I was kept up-to-date immediately regarding the status. After learning this was a warranty issue, Knight Automotive encouraged me to reach out to the dealer. Even after having gone to the dealer, I returned to Knight Automotive with some further questions and concerns regarding the work that had been completed. the owner took an unbelievable amount of time with me to help me understand what had been done and what to expect moving forward. It's refreshing to visit a facility like Knight Automotive. I was made to feel like family. I felt like I could trust what they were telling me and they took the extra time needed to help me understand and feel comfortable!

Great, professional, friendly, experienced, respectful and reasonably priced! I would recommend…read morehighly!

The reviews are spot on. These guys are some crooks. Had a semi truck towed today. 4 hour minimum…read moreat $840 an hour. Won't argue with that but a 2K admin fee. These are the type of people that need to go out business.

Scammers! They towed my car in 2022 at my apartment when I had a parking pass. They hiked up the…read moreprice when I arrived to retrieve my car. Terrible business they work with the devil. Poor quality, poor etiquette, poor everything.

Horrible experience. Mad attitude, horrible customer service. Yelling at clients and ripping them…read moreoff. I could have sworn because I was Latino he assumed I couldn't afford it. No type of care for the vehicle. Tells you one price then up charges you. Never come here