Best dentist I've ever had in my life, period, end of story. I wish I could have taken him with me…read moreto the USA. I've had a lot of dentists and Dr. Walters is the best. Other dentists have been a disaster. Dr. Walters had solutions to all of my problems and the training and technology to make it happen. When I needed to get cavities replaced he knew to shrink the nerve first before putting on a permanent filling. My previous dentist did not and I ended up with a root canal. Dr Walters had a simple modern appliance for my teeth grinding, my previous dentists wanted to sell me a complicated 'old' style appliance. As a result of all of my experience with Dr. Walters, he's the only dentist I've ever trusted 100%.

Despite having lived in TO for close to three years now, rather than find a new dentist, I kept…read morereturning to Metropolitan Dental when in Ottawa for work. I suppose this fact alone speaks volumes about the quality of care. I honestly love the team at Metropolitan Dental. From my perspective, there are three elements that set them apart. Chairside manner. I have always felt safe, comfortable and included in what was happening to me. The hygenists and Dr. Walters himself always explains what they are doing and why. I have always felt like a participant in what was happening rather than simply an open mouth having things done to it. Gentle Hands. Not sure how else to term it but Dr. Walters and each of the hygenists I had the pleasure to have work on my teeth, were exceptionally gentle with how they handled the various instruments both in and around my mouth. Not once do I recall having winced or experienced so much as a twinge of pain. Warm Familiar Welcome. This one applies to all - from Grace and the rest of the team in office management and adminstration, the hygenists, right to Dr. Walters (Dr. B) himself. I have always felt warmly welcomed. I have always felt recognized. And it astonishes me to no end how the team at Metropolitan Dental remembers details about my life discussed during a prior visit. I have never understood why so many of my friends hated going to the dentist - that is until I had to see a new dentist in TO recently. The experience was eye opening....as in painful and rough!! That one visit made me realize how amazing the quality of care is at Metropolitan Dental and how easily I had taken it for granted.

Thank you to Dr. Yaser Dabbour for taking such good care of me during a dental emergency! He was…read morethe on-call dentist this weekend for emergencies and took me right away. I no longer have a toothache, he gave me a temporary filling, and I am wondering why the first dentist I saw last week at a different clinic didn't offer me a solution until I could get something more permanent? He and his staff are pleasant and kind. Dr. Dabbour explains everything before he process and ensures that you're comfortable. I will be returning to this clinic for my regular dental care/check-ups as the team does an excellent job of taking care of patient needs.

Myself and my whole family have been going to Dr. Al Sabawi for over 10 years. I hope she never…read moreretires because she is the best dentist I've ever had. She does her best to educate her patients about exactly what she is doing and the long term effects of treatment. She's great with kids, too! Wonderful office staff like Brianna and Diedre make it a pleasure to come in.

I was not very happy about the care I got. I have mild asthma. The dentist had the nitrous oxide…read moreready. She refused to give it. The dentist didn't know I was on ODSP or had mild asthma. It was written on my chart and then referred me to Argyle Associates to get my fillings done. They would give me IV Sedation which is not covered by ODSP. I refused to be gypped out of a lot money which I don't have. The dentist was not hearing me about the ODSP or mild Asthma. She said we could try to do the fillings without Nitrious Oxide . I had a gagging reflex problem through no fault of mine. The dentist decided to refer me to get my fillings done at the Civic. Argyles associates are money grabbers toward ODSP clients. Overall the care I got from the hygienist was wonderful. The reception staff are great!

Cleaning was fair but the hygienist didn't rinse when the dentist asked, didn't vacuum except at…read moretimes the side of my face or lip, water was going everywhere, then she pushed the vacuum down my throat twice when I had to pull her arm away from me, nearly piercing my palate with a sharp implement, never once said sorry then continued to antagonize me saying everything three times like I was child. Don't play coy, passive aggressive stance against the customer! You treated me with disdain, trying to purposely hurt me when I told you the music was blasting! I'll never go there again and recommend you don't either.

I came here with myself and my two daughters on a recommendation when we first moved to Ottawa. My…read moredaughters, who are usually scared of the dentist, felt instantly at ease and Dr. Alan even had them laughing. Definitely will return!

From the owner: We love to see you smile :)…read more We speak English, Mandarin and Cantonese. 我們的牙科醫師提供英語、國語及粵語服務。 我们的牙科医师提供英语、普通话及广东话服务。

I was fortunate to discover this wonderful Dental office. I have now been attending since 2017. The…read moreservice by the reception staff is stellar, the hygienists are kind and caring and the Dentists are always prepared to meet any needs. Thank you for years of taking such good care of my smile, it's truly appreciated.

Tony and Jennifer Nguyen have been my dentists for the last year and I love them. I had another…read moredentist for many years who, until I went to T&J Nguyen for an emergency (botched root canal), I thought was a good guy. I didn't realize how much better my dental experiences could be! Tony and Jennifer and kind, funny, caring, extremely experienced, knowledgeable, and most importantly HONEST. They don't go out of their way to convince you that you need an expensive procedure when really, only a simple one is necessary. They are full service, with all the proper equipment on-site so they don't have to send you elsewhere for special tests or x-rays. I'm moving to Toronto in the fall but I will still 100% use their services when I visit home because I am so impressed by their kindness and honesty! They are also bilingual!

Warning: Dr. Sharaf will give you a root canal whether you need it or not…read more I had a tooth ache caused by a recent filling replacement (getting rid of the mercury filling). Because my dentist was not readily available and I was already convinced my tooth was infected (pain causes you to lose your good judgement), I went to Dr. Sharaf, the emergency dentist who specializes in root canals (which i did not know at the time). He took an x-ray, and told me he hates to suggest a root canal because of how expensive it is, and it is only a last resort, but that I clearly needed a root canal. Then he asked me to do the "cold test" which is a q-tip that has been cooled with dry ice, applied to the tooth. Supposedly if it continues to cause pain after a few seconds, you need a root canal. When i went back to my dentist, she was furious that he had done this. She looked at the x-ray and knew there was no way the filling was causing an infection, and there are several other possible causes for inflammation and pain. The "cold test" is a complete scam. Obviously if you are already experiencing pain, a painful stimulus is going to exacerbate an abnormal pain response. However, that doesn't tell you anything about the ROOT cause of the problem! However when you are in PAIN, you desperately want to get rid of the pain, and sometimes lose your reasoning skills and trust the wrong people. I am 25 years old and will live the rest of my life with this mistake and gutted tooth. From this experience, I believe either Dr. Sharaf is incompetent to read an x-ray, or he is willing to use your insurance if you have it.

From the owner: Our clinic is patient oriented. We will make your dental experience as smooth as possible from…read moresending directly to insurance to receive the insurance payment, all you need to pay is the co-payment. We try to verify, when allowed, all your insurance coverage. The dentistry is done in a stress and pain free environment.